Westwind House Assisted Living

    6600 Los Volcanes Rd NW, Albuquerque, NM, 87121
    4.6 · 21 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Small friendly facility, inconsistent care

    My experience was mixed. The small, clean, home-like community has spacious rooms, a pleasant restaurant-style dining area with good meals, plenty of activities, shuttle service, strong hospice coordination and many caring, attentive staff. However I encountered unfriendly/uncertain staff at times, concerns about medication administration (including one incident where she was sent in an ambulance alone at night), no consistent dining assistance, and a cigarette smell/less desirable location - so it wasn't the right fit for us.

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    Amenities

    4.57 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.8
    • Value

      4.0

    Location

    Map showing location of Westwind House Assisted Living

    About Westwind House Assisted Living

    Westwind House Assisted Living sits in Albuquerque, New Mexico, and serves adults aged 55 and older, and there's quite a bit to notice if you take the time to look-there are assisted living and memory care services for folks who need help with daily things like dressing, bathing, or taking medicine, and then for people wanting a bit more independence, there are independent living options available, so you might see active seniors and others who need some extra support all living together. The building's set up with features for safety and convenience, with small but wide halls, bright interiors, and private rooms that have ADA-approved bathrooms and showers, and the memory care section sits in its own building for added comfort and support. They offer different room types, including semi-private, studios, and one-bedroom apartments, even 2-bedroom choices, and there's a fee for having a second person stay, plus a community fee, and published prices show a monthly range.

    The staff is awake and around 24 hours a day for emergencies, always ready to step in if someone needs help, and they handle things like blood sugar checks or helping incontinent folks get to the restroom. They'll help with transfers for residents who have trouble walking, and there's a focus on letting people stay longer by providing care as needs change, so families can keep their loved one here even if things become harder down the road. There's hospice and respite care as well, and the facility lets folks age in place, so you see a bit of everything, really.

    Inside, there are indoor and outdoor common areas with courtyards, patios, and sitting spots for relaxing or visiting with company, and there's usually a calendar full of social, educational, and entertaining activities to keep people busy, with outings and devotional services among the options. Meals get served in a restaurant-style dining room, with private rooms for residents and their guests, and the chefs and planners make sure to cover different dietary needs, like low-sodium or low-sugar meals, with home-cooked taste and room service as an option. The staff offers housekeeping and laundry-or even dry-cleaning, for those who like things just so-plus grocery shopping, nursing support, medication reminders, and help with things like grooming and dressing.

    The place allows pets, so residents don't have to leave their animals behind, and there's no smoking indoors, neither in private nor public areas. You'll also find parking options and transportation services, both complimentary and at a cost, and the facility sits near bus lines to make visits or errands a bit easier. There's a beautician onsite, memory care in its own wing, and a supportive environment with a caring approach-the staff is known for being helpful, joyful, and knowledgeable about residents' needs. This community's won some awards, like the Best of Senior Living All Star, and holds a solid 4.0-star rating in reviews, so many families find comfort in the level of care provided.

    Westwind House Assisted Living isn't going to suit every taste, of course, but it provides a range of options for seniors who want to combine social activity and support with health care and comforts, and it welcomes people from all backgrounds who need a bit more help as they grow older.

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