Heartfelt Manor

Heartfelt Manor, found at 2210 E Pine Lodge Rd in Roswell, NM, provides a home-like setting where seniors can get care whenever they need it, you know, with staff around every hour of every day, and the place is set up for both assisted living and memory care for folks who've got Alzheimer's or dementia, which comes in handy because the facility's got secured areas and exit prevention systems so residents don't wander off and every room has emergency alert systems. People living here can enjoy the outdoor walking paths, a well-kept house-made garden, and a community room where they do movie nights, games, and all sorts of scheduled activities organized by a full-time activity director, and there's always trips and outings planned so folks get a change of scenery now and then. The meals come prepared with care for different diets, like for people with diabetes or allergies, and there are onsite devotional services, which some residents and families really appreciate, plus nurses, doctors, and state-licensed Certified Nursing Assistants stay on hand for anything you might need, from help with bathing or getting dressed to incontinence care and medication management, and they coordinate with each resident's own health care providers, which makes things easier. The facility handles the laundry, dry cleaning, and housekeeping, and offers move-in coordination if someone's worried about the transition, and if families can't visit, Heartfelt Manor has an open visitation policy so friends and loved ones can stop in. Folks say the staff stays pretty stable, so residents see familiar faces, and periodic state inspections report no deficiencies. Amenities include a beauty salon, furnished rooms, a dining room, and various common areas to gather. The place is monitored by a security camera system except in private spots like bedrooms and bathrooms for safety, and staff provide support for both non-ambulatory residents and those who need transfers, while planned recreational and community-sponsored activities keep people active mentally, physically, and socially. Heartfelt Manor does have dogs and cats as pets, and offers respite care options if families need a short-term stay for their loved ones. The staff focus on quality care, aiming for a secure and caring place for seniors to live comfortably with the right support.