Millie's Assisted Living

    600 N Hudson St, Silver City, NM 88061
    • Assisted Living

    Homey, attentive staff and activities

    I'm very happy with this small, homey senior living facility - the staff are attentive, friendly and communicative, the care and cleanliness are excellent, and I never felt left out of the loop. It's peaceful and pet-friendly with a beautiful yard, great food, and plenty of walks, outings and activities that keep residents engaged.

    Current/former resident
    Jul 2026

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    Reviews

    4.08·(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      5.0
    • Amenities

      3.7
    • Value

      2.0

    Pros

    • Attentive, caring staff
    • Friendly, resident-focused team
    • Engaging activity program (music, bingo, outings)
    • Support for resident outings and errands
    • Good dining with home-style meals
    • Pet-friendly environment
    • Home-like, small-facility atmosphere
    • Accessible outdoor space and attractive yard
    • Clear family communication in many cases

    Cons

    • Inconsistent housekeeping and laundry management
    • Sanitation and odor concerns in some common areas
    • Inconsistent staffing levels and staff turnover
    • Safety and access-control lapses
    • Limited dementia-specific respite capability
    • Lack of clarity and transparency in respite billing
    • Operational disorganization affecting communication and responsiveness

    Summary of reviews

    Overall impression: Reviews describe a small, home-like assisted living where many families experienced attentive, personable care and a calm, comfortable atmosphere. Multiple accounts emphasize staff who are caring, friendly, and resident-focused; those staff often engage residents in activities, outings, and errands and foster good family communication. The facility’s size, outdoor yard, and pet-friendly policy contribute to a residential feel that several families found reassuring.

    Care and staff: Care quality is frequently characterized as attentive and compassionate. Staff are praised for being accommodating to active residents, participating in grocery trips and field outings, and providing individualized attention that made families feel informed and supported. At the same time, there are recurring operational concerns: several reports point to inconsistent staffing levels, staff turnover, and periods of disorganization. A small number of accounts describe concerns about staff conduct and responsiveness; there is also at least one report of a security lapse. Prospective families should ask about current staffing stability, staff training, and procedures for incident reporting and family notification.

    Dining and activities: Dining is a relative strength—residents and families noted good, home-style meals and occasional special dishes. The activity program is active for a facility of this size, with regular offerings such as music, bingo, outdoor walks, and organized outings. Staff involvement in resident errands and social events (for example, grocery trips and community visits) is a positive feature for residents who remain active and engaged.

    Facilities and housekeeping: The building is described as older but generally homey and clean, with a pleasant yard and accessible outdoor space. Bedding and resident rooms were singled out positively in some accounts. However, there are operational weaknesses in housekeeping and laundry management: examples include disorganized laundry handling and inconsistent room cleaning or sweeping. A subset of reviewers raised sanitation and odor concerns in common areas; these should be clarified during a visit.

    Management and specialized services: Reviewers give mixed feedback on management and administrative transparency. While some families felt well informed, others described disorganization and unclear billing practices—particularly related to respite care. A few families indicated the facility was not equipped to provide dementia-specific respite as they had expected. Given these patterns, families considering respite stays or dementia care should confirm service capabilities, staffing arrangements for higher-acuity needs, and billing policies in writing before committing.

    Notable patterns and recommendations: Strengths center on personalized attention, engaging activities, and a small, home-like environment. Recurring operational weaknesses include housekeeping and laundry inconsistencies, staffing instability, and occasional safety or sanitation concerns. Before deciding, prospective residents and families should tour during activity times, inspect common areas and laundry routines, ask about current staff turnover and contingency staffing, verify respite and dementia-care capabilities, and request clear written explanations of billing for short-term stays. These steps will help align expectations with the facility’s strengths and limitations.

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    Location

    Map showing location of Millie's Assisted Living

    Millie's Assisted Living is located at 600 N Hudson St, Silver City, NM, 88061.

    About Millie's Assisted Living

    Millie's Assisted Living, which sits just a block from historic downtown Silver City, has been serving seniors for over 22 years as a small, family-owned and operated adult family home, licensed to care for up to 16 residents. The community offers assisted living services, hospice care, and rehabilitation, and it welcomes both long-term residents and short-term respite clients, including those on Medicaid and those who need daytime help. Residents can expect daily support with activities like dressing, bathing, grooming, and getting their medications on time, and there's always a helpful and joyful staff on hand around the clock. The environment feels warm and home-like, with everyone sitting down together for meals and gathering as a group to celebrate birthdays and holidays, plus the place lets people keep their pets, which is nice for those who've always had animals around. There's a focus on personal dignity and encouraging self-reliance, with care plans adjusted to each person and attentive housekeeping, laundry, and cleanliness that helps folks feel comfortable. There's a handicapped-accessible bathroom, which makes things much easier for those with mobility needs, and the rooms are described as spacious, so no one feels boxed in. Residents get three nutritious meals a day made with good ingredients, and if someone needs a special diet, the staff do their best to provide that within the facility's capabilities. Folks can relax outside on landscaped grounds, spend time with others during activity programs both inside and out in the community, and enjoy cable TV or read in the well-stocked library, so there's always something to do. Scheduled transportation is limited, but staff arrange wellness visits with an on-call registered nurse, and they keep a close eye on everyone's health and well-being, helping to coordinate with outside healthcare providers if it's needed. The community's always looking forward, with plans to add a nearby independent living facility and another assisted living building on the property to help people stay in familiar surroundings as their needs change. Above all, Millie's emphasizes a safe, healthy, and supportive place where seniors can keep their independence for as long as possible, with a staff that values kindness and respect, all managed by Ms. Carley Preusch, President, under a corporation with an A+ BBB rating, so families feel they've found a reliable place for their loved ones.

    People often ask...

    Millie's Assisted Living offers assisted living and board and care.

    There are 6 photos of Millie's Assisted Living on Mirador.

    The full address for this community is 600 N Hudson St, Silver City, NM 88061.

    No, Millie's Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Mexico, the Department of Health's Division of Health Improvement licenses care facilities, conducting health and life-safety surveys and complaint investigations.

    License number2049
    Facility typeAssisted Living Facility
    Capacity16 residents
    LicenseeMILLIE'S CENTER, LLC
    ExpiresJuly 31st, 2026

    Inspection Reports

    15

    Reports

    48

    Citations

    0

    Complaints

    19

    Years

    11 Aug 2020Inspection
    Found no deficiencies related to Covid-19 infection prevention and control.
    22 Jun 2020Inspection
    Found no deficiencies.
    23 Apr 2020Inspection
    Found no deficiencies.
    01 Apr 2020Inspection
    Found no deficiencies cited after an offsite surveillance related to Covid-19 infection prevention.
    17 Mar 2020Inspection
    Observed no deficiencies related to Covid-19 infection prevention and control.
    07 Feb 2020Inspection
    Found no deficiencies during a revisit/follow-up survey.
    24 Sept 2019Inspection
    Found several deficiencies in admissions/discharge paperwork, medication management, nutrition handling, hazardous areas storage, and sprinkler system maintenance.
    • 7 NMAC 8.2.20Admissions and Discharge
    • 7 NMAC 8.2.34Custodial Drug Permits
    • 7 NMAC 8.2.35Medication
    • 7 NMAC 8.2.36Nutrition
    • 7 NMAC 8.2.43Hazardous Areas
    • 7 NMAC 8.2.62Automatic Fire Protection (Sprinkler) System
    20 Jul 2016Inspection
    Identified widespread deficiencies in licensure, staffing, resident records, and hospice coordination.
    • 7.8.2.8 NMACGeneral Licensing Requirements
    • 7.8.2.16 NMACStaff Qualifications
    • 7.8.2.17 NMACStaff Training
    • 7.8.2.21 NMACResident Records
    • 7.8.2.25 NMACResident Evaluation
    • 7.8.2.26 NMACIndividual Service Plan
    • 7.8.2.34 NMACCustodial Drug Permits
    • 7.8.2.43 NMACHazardous Areas
    • 7.8.2.44 NMACHeating, Air-Conditioning and Ventilation
    • 7.8.2.48 NMACElectrical System
    • 7.8.2.63 NMACFire Extinguishers
    • 7.8.2.65 NMACFire Drills
    • 7.8.2.68 NMACHospice
    • 7.8.2.70 NMACIncorporated and Related Rules and Codes
    12 Sept 2012Inspection
    Investigated a complaint and concluded no deficiencies were cited.
    06 Sept 2011Inspection
    Identified deficiencies in admissions, resident records, and care planning, with missing or incomplete documentation and inadequate evaluations.
    • 7 NMAC 8.2.20Admissions and Discharge
    • 7 NMAC 8.2.21Resident Records
    • 7 NMAC 8.2.23Pets
    • 7 NMAC 8.2.25Resident Evaluation
    • 7 NMAC 8.2.50Exits
    • 7 NMAC 8.2.68Hospice
    • 7 NMAC 8.2.70Incorporated and Related Rules and Codes
    06 Sept 2011Life Safety
    Investigated a complaint and identified multiple deficiencies related to admission coordination, resident records, pet policy, exits, hospice coordination, ISP, and staff background checks.
    • 7 NMAC 8.2.20 Admissions and DischargeAdmissions and Discharge
    • 7 NMAC 8.2.21 Resident RecordsResident Records
    • 7 NMAC 8.2.23 PetsPets
    • 7 NMAC 8.2.25 Resident EvaluationResident Evaluation
    • 7 NMAC 8.2.26 Individual Service PlanIndividual Service Plan (ISP)
    • 7 NMAC 8.2.50 ExitsExits
    • 7 NMAC 8.2.68 HospiceHospice
    • 7 NMAC 8.2.70 Incorporated and Related Rules and CodesIncorporated and Related Rules and Codes
    14 Apr 2009Life Safety
    Found multiple life-safety deficiencies, including nonfunctional ventilation in several bathrooms, incomplete emergency lighting testing, and missing fire-safety inspections and drills.
    • 7 NMAC 8.2.43Maintenance of Building & Grounds
    • 7 NMAC 8.2.49Elements of Facility Electrical System
    • 7 NMAC 8.2.59Fire Clearance & Inspections
    • 7 NMAC 8.2.63Staff & Resident Fire & Safety Training
    13 Apr 2009Inspection
    Infractions were identified in admission decisions, resident assessments, individualized service plans, and residents' rights, including failures to convene a team for admission decisions and to maintain timely assessments and plans.
    • 7 NMAC 8.2.19C2(a)-(d)Admission/Retention Exceptions
    • 7 NMAC 8.2.26Resident Assessment
    • 7 NMAC 8.2.27Individual Services Plan
    • 7 NMAC 8.2.34Resident Rights
    • 7 NMAC 8.2.35Custodial Drug Permit
    • 7 NMAC 8.2.66Related Regulations and Codes
    27 Dec 2007Life Safety
    Found deficiencies in maintaining building and grounds in safe and functioning condition, including unsafe electrical wiring observed during the visit.
    • 7 NMAC 8.2.43MAINTENANCE OF BUILDING AND GROUNDS
    02 Jan 2007Inspection
    Identified deficiencies in licensure and admissions-related records, including failures to follow required procedures for admission/retention decisions and to document team meetings and outside-care arrangements.
    • 7 NMAC 8.2.13GROUNDS FOR REVOCATION OR SUSPENSION OF LICENSE
    • 7 NMAC 8.2.19ADMISSIONS

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    Mirador Living is not affiliated with the owner or operator(s) of Millie's Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Millie's Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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