Pricing ranges from
    $5,171 – 6,722/month

    Dosberg Manor Adlt Hme-Menorah

    2680 N Forest Rd, Getzville, NY, 14068
    1.0 · 3 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Unsafe Uncaring Poorly Managed Facility

    I would not recommend this facility. I experienced zero compassion from administration and poor management that tolerates bullying of aides and residents. Staffing is inadequate - no weekend staff, no night checks, vendors can't reach anyone, and I even saw an overnight med-tech sleeping on shift. Privacy/camera and photo-snooping concerns, rooms in disarray (I had to clean someone else's room), and overall safety and care quality left me very worried.

    Pricing

    $5,171+/moSemi-privateAssisted Living
    $6,205+/mo1 BedroomAssisted Living
    $6,722+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Cons

    • Uncompassionate administrative staff
    • Bullying by management toward aides and residents
    • Privacy violations and photo-snooping
    • No routine night checks
    • Overnight medication technician reportedly sleeping on shift
    • Vendors unable to reach staff
    • Safety and overall care quality concerns
    • Chronic understaffing / need to re-staff
    • Poor room cleanliness and maintenance
    • No weekend staff coverage
    • Family cannot always be present to monitor care
    • Residents' rooms/belongings handled by others (had to clean someone else's room)
    • Would not recommend the facility

    Summary review

    The overall sentiment in the reviews is strongly negative, centered on recurring and serious concerns about staff behavior, management, resident safety, and facility operations. Reviewers consistently describe an environment lacking compassion and professional oversight, with multiple specific examples that point to systemic staffing and management failures rather than isolated incidents. The dominant themes are poor administrative conduct, privacy breaches, inadequate night and weekend coverage, and general unreliability in day-to-day care and communication.

    Care quality and resident safety are major issues raised. Reported failures include the absence of routine night checks and an allegation that an overnight medication technician was sleeping while on shift. These items, combined with statements about vendors being unable to reach staff, suggest gaps in supervision, emergency responsiveness, and continuity of care. Reviewers explicitly express concerns about residents' safety and the overall quality of caregiving, implying that staffing levels and monitoring practices are insufficient to meet basic care standards.

    Staff and management are focal points of complaint. Administrative personnel are described as lacking compassion, and management is accused of bullying both aides and residents. These reports point to poor workplace culture and low staff morale, which commonly translate into lower-quality resident care. The inability of vendors to contact staff further points to breakdowns in internal communication and operations. Several comments call for re-staffing, indicating that reviewers see staffing composition and leadership as root causes.

    Facilities, cleanliness, and housekeeping also receive negative remarks. Rooms are described as a "disaster," and at least one reviewer reported having to clean someone else's room—an indication of lapses in housekeeping services and oversight. Lack of weekend staff exacerbates these problems, suggesting that facility maintenance and resident support drop off significantly outside weekday hours.

    Privacy and family involvement are additional areas of concern. Reviewers point to privacy violations and photo-snooping, creating alarm about how residents' personal dignity and confidential spaces are managed. At the same time, families cannot be present all the time to compensate for these issues, which raises the stakes for the facility to maintain appropriate standards independently rather than relying on family oversight.

    Notably absent from the reviews are positive mentions of dining, activities, or therapeutic programs; those topics were not raised, which may indicate they were not salient to reviewers compared with the more urgent safety and staffing issues. The pattern across comments is consistent: multiple operational failures (staffing gaps, poor management, communication breakdowns, privacy intrusions, and unsatisfactory housekeeping) that together paint a picture of a facility at risk of compromising resident wellbeing.

    In summary, the reviews portray Dosberg Manor Adlt Hme-Menorah as a facility with systemic problems in management, staffing, privacy protection, and basic care oversight. The complaints are specific and severe enough to suggest the need for urgent corrective actions—improved leadership and staffing, better night/weekend coverage, clearer privacy policies, reliable vendor and family communication channels, and stronger housekeeping oversight. As reported by reviewers, current conditions have led them to withhold recommendation of the facility.

    Location

    Map showing location of Dosberg Manor Adlt Hme-Menorah

    About Dosberg Manor Adlt Hme-Menorah

    Dosberg Manor Adlt Hme-Menorah sits in Amherst, NY, and serves as a retirement community where seniors get help with daily activities like bathing, dressing, cleaning, and taking medicine-the place fits folks who need assisted living, memory care, skilled nursing, or want to stay independent a while longer, and it handles special care under the Menorah name, too, which some families like to know about when they're looking for a mix of support levels all in one spot. Rooms come as studios, one-bedrooms, private, or semi-private, and there's always someone around for supervision, medication oversight, and to step in for round-the-clock memory care if someone's dealing with Alzheimer's or dementia; memory care residents get a secure, person-centered setting, plus specialized programs to trigger good memories and keep confusion or wandering as controlled as possible. Dosberg Manor tops out at about 120 residents, though assisted living holds 80, and memory care's got a dedicated area for folks with cognitive troubles, with 12-16 hours of nursing most days and a system for emergencies at all hours, and anyone not ambulatory can ask for help with moving, too. Meals are cooked up each day and housekeeping and laundry get sorted, so no one has to bother with the daily grind if they'd rather not, and there's a lot to do-movie nights, music programs, arts rooms, games, fitness classes, picnics, sunrooms, walking paths, a garden, and libraries-some activities the residents run themselves or community groups set up, so there's always something to fill the time outside of care routines. Pet owners can ask about bringing a pet, parking and rides are available for appointments or errands, and there's a beauty salon, fitness room, computer area, billiards, and a deli for snacks or coffee, which helps folks feel more at home if they're used to doing those little things throughout the day. Private bathrooms, kitchenettes, cable TV, and Wi-Fi come with some units, and there's space for couples who want to stay together. Staff help with apartment cleaning, move-in, medication, and setting up personal care plans, plus diabetes management, wound care, rehab, and support for long-term care insurance or family caregiving needs, so people can age in place as their situation changes over time. Dosberg Manor Adult Home-Menorah gets mixed reviews, with one low rating on record, so visiting and asking questions makes sense before choosing; still, the facility covers a range of services for seniors who want help, community, and a place where their comfort and safety stay in focus.

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