Elderwood at Hornell

    1 Bethesda Dr, Hornell, NY, 14843
    3.3 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, but safety concerns

    I had a mixed experience. The building is bright and neat, many staff were compassionate, helpful with rehab, diet and activities, and bereavement support was strong - but chronic short-staffing, delayed care, cleanliness lapses, rude/occasionally abusive aides, billing problems, and serious medication errors (including harm to residents) left me very concerned. I can appreciate the excellent, caring teams I saw, but safety and consistency issues make me hesitant to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      2.7
    • Amenities

      4.0
    • Value

      3.3

    Location

    Map showing location of Elderwood at Hornell

    About Elderwood at Hornell

    Elderwood at Hornell sits at 1 Bethesda Drive in Hornell, NY, and offers a range of care options for seniors, so you'll find everything from independent living and assisted living to skilled nursing and long-term memory care, which makes it a place where folks can get the right level of help as their needs change over time, and the memory care floor is kept secure to give peace of mind for families while supporting residents with specialized programs that focus on both physical and psychological needs. The facility features a bright, spacious rehab gym full of state-of-the-art equipment, where people can work on physical therapy, occupational therapy, or speech therapy-whether they're bouncing back after a surgery, recovering from an illness, or just looking to keep their strength up-and therapy takes place in an updated suite built for comfort and safety. Elderwood at Hornell also takes care of folks needing subacute rehab, palliative care, oncology support, or cardiac and orthopedic rehab, and they've got specialty programs like Right Moves and Adult Medical Day Services for people in the community, which is helpful for those not living there full-time.

    The grounds offer some nice touches, with patios and gardens in a park-like setting out back, and the common areas are meant to feel homey and are decorated with care to make residents and visitors comfortable, and rooms come in both private and semi-private setups that are kept clean by daily housekeeping and laundry services. People can enjoy meals in pleasant dining rooms, and guests can join in too, making meal times a little livelier, while WiFi is available throughout the building, which helps families and residents stay connected. There's a variety of activities-social, recreational, and spiritual-organized by the staff, who have experience working with seniors with different needs, so there's usually something going on, whether that's an exercise class, a card game, or a spiritual service. Support is also available for personal care, help with meals, laundry, housekeeping, and even transportation to appointments, and on site, there are social work services, plus access to dental, podiatry, psychology, and audiology care, which takes some of the worry out of navigating healthcare. Elderwood at Hornell aims to guide people as they move through life's changes with programs and amenities that focus on comfort, safety, and understanding, and its mix of services and care options helps families find what they need-whether it's a place for the long haul, a short rehab stay, memory care, or even just a day program to keep someone active and engaged.

    People often ask...

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