East Road Adult Home

    7731 E Rd, Lowville, NY 13367
    • Assisted Living
    • Memory Care

    Caring staff, outstanding meals, peaceful

    I was heartbroken to place my mom here, but I'm so glad we did. The staff are caring, friendly and responsive-always listening and quick to help-and the homemade meals are outstanding with choices and accommodations on request. The countryside farmhouse is peaceful, very clean with a lovely porch and easy visiting; I highly recommend it to other families.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.55·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.6
    • Meals

      4.7
    • Amenities

      3.5
    • Value

      5.0

    Pros

    • Compassionate, attentive staff
    • High-quality personal care
    • Homemade, scratch-cooked meals with menu choices
    • Willingness to accommodate modified dishes
    • Clean, well-maintained interior and grounds
    • Country-house, non-institutional atmosphere
    • Accessible exterior features (ramp, deck, fenced yard, large porch)
    • All-inclusive pricing with three meals and snacks
    • Small, close-knit community
    • Clear communication about care and medications
    • Holiday and family-oriented events

    Cons

    • Aging, converted-house physical plant with a confusing layout
    • Limited bathing/shower availability
    • Pest-control concerns involving birds on the property
    • Frequent staff turnover affecting continuity of care
    • Limited organized activities and resident engagement programming
    • Inconsistent responsiveness to some family questions
    • Higher pricing and limited bed availability

    Summary of reviews

    East Road Adult Home is consistently described as a small, country-style residential environment that emphasizes a home-like atmosphere and personalized attention. Families and visitors frequently praise the facility’s compassionate, attentive staff and the quality of personal care. Cleanliness and general upkeep of interior spaces and grounds are commonly noted, and many reviewers describe the setting as peaceful, with a prominent front porch, yard and scenic views that distinguish it from institutional-style facilities.

    Staff performance is a clear strength in many accounts. Reviewers describe staff as helpful, polite and good at connecting with residents—spending time listening, responding to care needs, and communicating about medications and care plans. Several accounts highlight emotional support for families during placement decisions. That said, there are repeated references to frequent staff turnover, which can reduce continuity of care and may be related to occasional inconsistencies in how family questions are handled.

    Dining is another frequently praised area: meals are described as homemade and scratch-cooked, with menu choices, three daily meals plus snacks, and willingness to prepare modified dishes on request. Holiday meals and family-style events contribute to a sense of community. These elements are repeatedly cited as contributors to resident satisfaction.

    Activity programming and engagement appear to be limited. While holiday events and open visiting opportunities are appreciated, there are several mentions of a lack of regular, organized activities and quieter daily routines. Prospective residents who prioritize frequent group programming or structured engagement should verify the current activity schedule during a visit.

    The facility’s physical plant is a converted farmhouse, which reviewers see as both a strength and a limitation. The non-institutional, country-house character is attractive to families, but the building’s age and conversion mean the layout can be confusing, and some aspects of the infrastructure feel outdated. Specific operational issues cited include limited access to showers/bathing and concerns about birds on the property; these items suggest prospective families should ask about bathing schedules, pest-control measures, and any planned renovations.

    Management and logistics show mixed patterns: many families report good communication about medications and care, prompt call responses for problems, and an all-inclusive pricing model that they find convenient. Conversely, some reviewers note unanswered questions or inconsistent responsiveness, alongside higher pricing and limited availability of beds. These operational constraints make advance inquiries about waitlists, costs, and staffing stability advisable.

    Overall, East Road Adult Home presents as a small, well-kept, food-focused community with attentive staff and a home-like setting that appeals to families seeking a quieter, non-institutional option. Prospective residents and their families should tour the facility to assess circulation and room layout, verify bathing and activity offerings, inquire about current staffing stability and pest-control practices, and confirm pricing and availability before making a placement decision.

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    Location

    Map showing location of East Road Adult Home

    East Road Adult Home is located at 7731 E Rd, Lowville, NY, 13367.

    About East Road Adult Home

    East Road Adult Home sits in the countryside with a farmhouse feel and has been caring for local seniors for over 30 years, so the place isn't fancy, but it's homey and comfortable for folks who like that sort of setting, and with only 11 bedrooms and 4 bathrooms inside a 4,795 square foot house, it feels closer to home than most places do, and you've got large grounds with a big yard, patio, garden, and plenty of walking paths to get some fresh air, and folks can join activities like yoga, karaoke, arts and crafts, bingo, music with animals from the local SPCA, movie nights, communion, bible study, hymn singing, monthly entertainment, exercise, plus onsite and offsite social events, and they like to keep things lively through a resident activity calendar marked with holidays and seasons. The staff at East Road Adult Home is always around, with 16 to 18 certified caregivers spread out over three shifts, never fewer than two or three overnight, and they're trained for dementia care, memory loss, Parkinson's, diabetes, and first aid, and keep up their training each month to meet special needs, so residents get help with daily things like bathing, dressing, eating, moving around, and medication. There isn't a nurse on site and there's no in-house doctor, but staff have a contract in place with a local hospital, so nurses and doctors help as needed, and they can pass out medications according to each resident's plan, but only a doctor updates medical records, which keeps safety in check, and there's a security pull system in every room and bathroom in case something sudden happens, because safety matters a lot out here, with backup through Doyle Communication for fast emergency service. Meals get made right there in the home kitchen, with options for diabetes and allergies, and meals are home-cooked, with snacks available, and the dining room is a good place to gather, while laundry and housekeeping are all part of the basic services, plus there's a barber and beautician right on premises, so nobody has to go far to feel a little pampered. Residents use furnished private or shared bedrooms, common living areas, and can get phone access in their rooms if they want it, while there's a move-in coordinator to help families settle in, and the place works with families closely, keeping them up to date, especially if folks are on the waitlist. The home gets high marks for having a high caregiver to resident ratio, probably one of the highest in the state for places its size, and they care for people needing assisted living, memory care, basic nursing, independent living, or those needing end-of-life hospice, and there's a focus on keeping each resident's independence and dignity going as much as possible, so activities and wellness plans fit what each person needs or likes to do, with a lot of encouragement for each person to help where they can and join in, because everyone is seen as having something worthwhile to add. Transportation's available for appointments and outings, covered either by volunteers or the local bus, and there's also parking for visitors, so coming and going isn't a problem. East Road Adult Home is licensed for up to 20 residents by the New York State Department of Health, and the monthly rent usually falls between $3,000 and $5,000 depending on what's needed, so it's good for folks to check what's right for them. The care is steady, personal, and focused on day-to-day comfort, well-being, and safety, all in a country setting that some folks find just right for living their later years with help when they need it.

    People often ask...

    East Road Adult Home offers competitive pricing, with rates starting at a cost of $4,297 per month.

    East Road Adult Home offers assisted living, memory care, and board and care.

    There are 22 photos of East Road Adult Home on Mirador.

    The full address for this community is 7731 E Rd, Lowville, NY 13367.

    No, East Road Adult Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number14760
    Facility typeAdult Home
    Capacity20 residents
    LicenseeHomes for Humanity Holdings I LLC
    EffectiveDecember 21st, 1987
    View the official license record

    Inspection Reports

    13

    Reports

    43

    Citations

    7

    Complaints

    4

    Years

    09 Oct 2025Follow-Up
    Investigated a complaint and identified one violation involving resident protections.
    • 487.5 (a) (3) (i)Resident protections
    28 May 2025Complaint
    Identified two deficiencies related to records and environmental standards and approved a plan to address them.
    • 487.10 (c) (1-3)Records and reports
    • 487.11 (k) (1-3)Environmental standards
    25 Nov 2024Follow-Up
    Found no deficiencies.
    18 Jun 2024Licensure
    Found five violations related to admission standards, resident services, and environmental standards.
    • 487.4 (a)Admission standards
    • 487.7 (f) (5)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.11 (b) (1-2)Environmental standards
    • 487.11 (h) (5)Environmental standards
    11 Dec 2023Inspection
    Investigated a violation related to records and reports.
    • 487.10 (e) (2)Records and reports
    20 Nov 2023Follow-Up
    Investigated a complaint and cited one deficiency related to resident services.
    • 487.7 (f) (5)Resident services
    05 Oct 2023Complaint
    Identified deficiencies in resident services, personnel, and records.
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.9 (c) (8)Personnel
    • 487.10 (c) (1-3)Records and reports
    30 Jun 2023Licensure
    Cited nine violations related to admissions standards, resident services, operating certificates, and records.
    • 485.5 (f)Operating certificates
    • 487.4 (c)(11)(vi)Admission standards
    • 487.4 (k)Admission standards
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.7 (h) (1)Resident services
    • 487.10 (c) (1-3)Records and reports
    • 487.10 (d) (1-2)Records and reports
    19 May 2023Complaint
    Investigated a complaint and found no violations.
    14 Feb 2023Follow-Up
    Investigated a complaint and follow-up survey and cited seven violations.
    • 402.9(c)Responsibilities of providers; required notif
    • 487.5 (d) (1)Resident protections
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.10 (c) (1-3)Records and reports
    • 487.10 (d) (5)Records and reports
    19 Sept 2022Complaint
    Cited two deficiencies related to resident protections and resident services.
    • 487.5 (f) (9)Resident protections
    • 487.7 (d) (1) (vii)Resident services
    25 Jul 2022Complaint
    Identified 10 deficiencies across provider responsibilities, resident protections, resident services, personnel, and records.
    • 402.9(c)Responsibilities of providers; required notif
    • 487.4(f)-(g)Admission standards
    • 487.5 (d) (1)Resident protections
    • 487.7 (d) (6) (i)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.9 (a) (3)Personnel
    • 487.9 (a) (8)Personnel
    • 487.9 (a) (15)Personnel
    • 487.10 (c) (1-3)Records and reports
    02 Feb 2022Inspection
    Identified a records and reports deficiency and approved a plan of correction.
    • 487.10 (e) (2)Records and reports

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of East Road Adult Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact East Road Adult Home directly. There is no cost for this service. We are compensated by the community you select.

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