Orleans Community Health Medina Memorial Hospital

    Orleans Community Health Medina Mem Hospital, 200 Ohio St, Medina, NY, 14103
    3.1 · 68 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Friendly staff, inconsistent care, expensive

    I experienced a billing nightmare-extremely overpriced ER visit, ambulance charges, and disputed bills that felt like a rip-off. Clinically the care was hit-or-miss: some nurses and techs were friendly and skilled, but I saw delays, missed/incorrect diagnoses (no CT, delayed cancer diagnosis), rushed/early discharges, and doctors who often arrived late. For quick labs or minor issues it's convenient and some staff are wonderful, but I wouldn't trust them for anything serious-I'd go to Strong/another big hospital. Overall, kind people but inconsistent care and terrible billing/communication make me reluctant to return.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.10 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.4
    • Meals

      3.1
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Orleans Community Health Medina Memorial Hospital

    About Orleans Community Health Medina Memorial Hospital

    Orleans Community Health Medina Memorial Hospital sits in a hospital setting right in Medina, New York, serving a large area including Orleans, eastern Niagara, and northern Genesee counties, and you'll find that it's the only full-service acute care system in Orleans County, which means it offers a wide range of healthcare and support for seniors and other adults who need nursing care, assistance, or help with daily life, and this place has a long history going back to 1908 when local citizens got together to form a hospital that's now the county's largest non-government employer, and over the years, it's grown through renovations and expansions with major upgrades in the sixties, seventies, eighties, and nineties, so it's not the old hospital it once was but now is a full community health system, even changing its name from Medina Memorial Hospital to Medina Memorial Health Care System. It has a skilled nursing home in what's called the North Wing, holding up to 30 residents, and usually about 25 seniors live there at a time, and you'll find both short-term rehab patients and long-term care residents with the staff providing 24-hour supervision, assistance with things like bathing, dressing, and transfers, and careful medication management, plus diabetic and other special diets. The nursing staff keeps a close eye on health concerns and helps with bathing, dressing, medication, and meals, and the facility is certified by both Medicare and Medicaid and participates in those programs; in fact, it's had its license since 1970, and the state has reported 16 deficiencies in total over the years, but there haven't been any fines, penalties, or denials of payments. Residents take charge of some of their own activities while staff offers plenty of scheduled group events too, like arts and crafts, bingo, field trips, themed days, and movie nights, and there's a four-season communal room, a small library, and a garden with walking paths, plus amenities like a salon, fully furnished rooms, high-speed internet, and a kitchenette. The meals come out restaurant-style with choices for allergies or diabetes, and the place offers laundry, housekeeping, resident and family counseling, and a mental wellness program. The emergency call system runs 24/7 for peace of mind and families join resident councils to talk about improving life and care. Seniors with greater medical needs can get skilled nursing and rehabilitation, including wound care and stroke recovery, and the community serves people with memory loss in secure, supportive environments and offers respite care for families who need a short break. Beyond long-term living, the hospital also provides a full list of health services, like a 24/7 emergency department, surgical services, therapy, lab work, imaging, primary and specialist clinics, wound care, and dialysis, with a pharmacy close by so it's handy for folks who need more medical support. The entire system connects with support from 2-1-1 WNY, offering a confidential, always-open helpline run by United Way, and people can use that service to find programs in the area, including support for developmental disabilities and adult education. With its history, comprehensive care, and steady upgrades, Orleans Community Health Medina Memorial Hospital gives seniors needing full-time nursing, memory care, rehab, or respite a solid spot for health and support right in the middle of the community.

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