Elderwood at Wheatfield

    2600 Niagara Fls Blvd, Niagara Falls, NY, 14304
    3.5 · 47 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, serious staffing issues

    I had a mixed experience. The therapy team and several caregivers were outstanding - compassionate, responsive, and professional - and parts of the building felt clean and hotel-like. But chronic understaffing and high turnover meant nurses were often unresponsive, call buttons ignored, medications and hygiene mishandled, and falls/reporting inconsistent; food was poor and sometimes inappropriate for special diets, and memory care wasn't always available. I'd recommend with caution: visit several times, meet current staff, and confirm staffing and care plans before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.49 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.3
    • Amenities

      3.6
    • Value

      1.2

    Location

    Map showing location of Elderwood at Wheatfield

    About Elderwood at Wheatfield

    Elderwood at Wheatfield sits in a red-brick building in the suburbs of Niagara Falls, NY, where residents see a neat and modern place that offers a wide range of help and care, so you'll find independent living, assisted living, memory care, and skilled nursing services all under one roof, with special wings like the Wesley Rehab wing for dementia care and the Seasons Memory Care program to give specialized attention to those who need it. Housekeeping comes every Thursday and laundry is taken care of every week, which helps keep rooms comfortable and tidy, and the maintenance staff takes care of any fixes needed. Residents get options for one- and two-bedroom apartments, private and semi-private rooms, plus big bathrooms and patios that let folks relax outside, along with indoor and outdoor community areas for gathering and passing the time. There's friendly staff around day and night, plus nurses and caregivers always on hand to help out with medication, cooking, cleaning, dressing, and even personal care tasks, making safety and well-being a big focus, especially for those who need extra support or supervision. Elderwood at Wheatfield has nutritious, chef-prepared meals served in a restaurant-style dining area, with vegetarian options and private dining rooms for family visits, plus a pleasant, steady meal schedule where residents don't have to worry about cooking or planning. The community offers a lot of activities to keep people engaged, like wellness classes, social and educational programs, devotional services both on and offsite, and trips or outings into town, along with special programs like "Right Moves" that encourage movement and socializing. There's free WiFi everywhere, beauty services on site, plenty of parking, transportation to appointments, and even spacious enclosed patios and gardens for quiet time. For rehab after surgery, falls, or illness, there's a large, well-equipped therapy suite for orthopedic, cardiac, and post-surgical rehab, along with daily therapy if it's needed. Safety is clearly important, with a secure building, regular checks by staff, and a strong sense that folks want everyone to feel comfortable and welcome, so it's easy to see how many friendships form here through group activities and shared meals. Elderwood at Wheatfield keeps a culture of kindness, with joyful and helpful staff, and tries to make life easy for residents as they move through changes with health and living, which means people get guidance and assistance whenever they need it-from aging in place to short-term respite stays for families who need a break. The facility maintains a Facebook page to share updates and help families stay connected. And with all these services-from daily cleaning to medical supervision, rehab, memory care, and good food-you get a place that understands seniors want a clean, engaging, and supportive home as needs change.

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