Brookdale Senior Living

    6741 Nash Rd, North Tonawanda, NY, 14120
    4.5 · 59 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Caring staff, lovely facility, pricey

    I moved my mom here and I'm relieved - the staff are warm, attentive and genuinely caring, the building is spotless and beautifully decorated, and the food is outstanding. Her bright suite with kitchenette, large windows, walk-in closet and shower is comfortable, she's made friends, and she feels safe and happy. The grounds and activities are lovely, but it's a smaller community, fairly pricey, and we've experienced occasional staffing and communication delays around medical issues. Overall I'm grateful and would recommend it-just ask specifics about staffing and enhanced care before you sign.

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    Amenities

    4.47 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      4.6
    • Amenities

      4.3
    • Value

      2.8

    Location

    Map showing location of Brookdale Senior Living

    About Brookdale Senior Living

    Brookdale Senior Living has a single-story building with suites like the Silverdale, Townsend, Richmond, and Ashton, each offering its own layout and size options, and residents get private apartments with private bathrooms, kitchenettes, and walk-in closets, along with emergency call systems in every unit for safety. Apartments have pet-friendly policies, so residents can bring their pets, and there are courtyards and indoor patios for people and pets to enjoy the outdoors together, plus paved walkways, a gazebo, well-kept lawns, and landscaped grounds for walking and relaxing. The place is set up for easy access for people who may have trouble getting around, and there are inviting common areas like the library, residents' lounge, sunroom or screened porch, and private dining rooms for family visits or special events.

    Staff are on site at all hours, every day of the week, to help in emergencies and offer round-the-clock support, and the facility has alert systems for extra safety, along with comprehensive care services such as medication management, help with dressing, bathing, and other daily needs. Residents can get different care types like Assisted Living, Memory Care, Skilled Nursing, Home Health/Care, Independent Living, and at-home care, and the care team puts together flexible plans to fit what each resident wants and needs. Services also include housekeeping, meals with three options per day, and scheduled transportation for trips, errands, and outings, making it convenient for people who like getting out.

    Dining happens on site with a restaurant-style setup, so residents can eat with friends in spaces filled with natural light, and the community runs all sorts of events to keep folks active, like social mixers, hobby outings, picnics, pet therapy sessions, devotional services, and good old-fashioned bingo or even Zumba classes. There's a focus on engagement through special signature programs, and there are places in the community for group activities, sitting quietly, or reading a book. A beauty salon, barber, and fitness center are included instead of having folks go out for these services, and utilities and maintenance come with the apartments, making things a bit easier. Brookdale Senior Living aims for a home-like setting where socializing, dining, and entertaining are encouraged and where both safety and personal well-being stay a priority.

    About Brookdale

    Brookdale Senior Living is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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