Northgate Health Care Facility sits at 7264 Nash Road in North Tonawanda, New York, and a person walking in will notice right away the rooms with big windows and the clean, safe atmosphere, though some of the rooms can be small and have older beds that sometimes break down, and the place is certainly due for updates here and there, but the staff works hard to keep everything well cared for and pleasant. The grounds have nice outdoor spots and a courtyard with furniture, and there's a lounge area inside and plenty of places where people can gather for activities, which happen both on and off the property, with devotional gatherings and music therapy often on the schedule, and folks can see that there's always a team of dedicated health care professionals around-they offer 24/7 care, from 8:00 in the morning to 8:00 at night, every day.
Northgate is a skilled nursing home and rehabilitation center that has 200 beds available for short-term rehabilitation or longer stays, with a therapy department known for always being helpful and available, with occupational and physical therapy on-site thanks to a state-of-the-art therapy suite, and there's even a special wing called Wesley for dementia care, with a secured Memory Care unit and special programs for those residents. The place has a lot of specialty care, including on-site gentle dialysis five days a week in the Dialysis Den, in-facility blood transfusions-which hardly any other long-term care centers in New York offer-and they have approval for advanced pain and symptom management including IV therapy. Medical services stretch from 24-hour nursing care, diabetic and incontinence care, pharmacy consultations, and oxygen therapy to regular advance care planning and onsite kidney dialysis, and there's a hospice unit, known as "Hospice at Jeanne's House - A Northgate and Niagara Hospice Collaboration," built in 2012, which is recognized as a center of excellence and serves those needing end-of-life care in a safe, home-like setting, providing specialized staff, massage, pet and music therapy, volunteer companion visits, and bereavement services for families.
The facility is locally owned and operated by McGuire Group and is part of a larger family with Absolut Care, Taconic Health Care, and VestraCare. People can find both private and semi-private rooms decorated nicely, though as mentioned, some feel cramped, and there are meals, non-ambulatory and respite care, help with activities of daily living, diabetic and incontinence services, and more. For people who want to stay active or spiritual, the place offers activities, devotional gatherings, and both indoor and secure outdoor common areas. Northgate has been awarded a 5-star rating by the Federal Government, and many see the progressive programs, such as dialysis within the facility and the trained hospice staff, as making a difference for the residents. Social connections are supported through volunteer visits and companion services, and daily life is organized to offer as much comfort, safety, and engagement as possible for everyone who lives there.