Oneida Health Rehabilitation & Extended Care

    323 Genesee St, Oneida, NY, 13421
    2.3 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Negligent care caused mother's death

    My experience was mixed: the building is clean, the food and cafeteria staff are pleasant, and a few nurses and therapists were caring and professional. However, overall care was unsafe and neglectful - my loved one was left hours in a soiled diaper, developed a stage-2 bedsore, had oxygen/ventilator problems and medication errors, unexplained bruising, rough handling, and delayed responses that led to hospitalization and ultimately my mother's death. Staffing and communication were inconsistent and unresponsive (long bathroom waits, ignored call bells, lost belongings, hard-to-reach administration). I cannot recommend this facility - you may get a good caregiver, but too often the care is negligent.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.26 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.4
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      2.3

    Location

    Map showing location of Oneida Health Rehabilitation & Extended Care

    About Oneida Health Rehabilitation & Extended Care

    Oneida Health Rehabilitation & Extended Care is a nursing home and long-term care facility at 323 Genesee Street, Oneida, New York. The place offers a wide range of services for people who need ongoing support, like skilled nursing for those who stay for short or long periods, help with daily tasks such as bathing, dressing, eating, and getting in or out of bed, and personalized plans that focus on each person's health and comfort. The staff includes board-certified doctors and skilled nurses who are on duty 24 hours a day, and there are intensive therapies like occupational, physical, and speech therapy to help residents get stronger or recover. The center's Extended Care Facility (ECF) and ventilator unit add to its medical care options, and residents get comprehensive support from specialists in neurology, cardiology, ENT, orthopedics, podiatry, pulmonary, allergy care, cancer care, and women's health through nearby clinics and specialty practices. Outpatient therapy runs from 221 Broad Street, and wound care with hyperbaric medicine is at 321 Genesee Street, with additional services like radiology and sleep studies available through the main hospital.

    The facility offers activities like gardening, crafts, barbecues, holiday events, shopping trips, wine tasting, and intergenerational programs to give people a sense of home and community and support emotional and spiritual well-being. Residents and families can use a patient portal to keep track of information and stay involved, and a patient feedback system works to improve the experience. The staff shows commitment, as the facility reports a low turnover rate, which means people often stay working here for a long time. Oneida Health Rehabilitation & Extended Care has a 2.4 out of 5 rating from 9 reviews, showing some mixed opinions from families. The facility also has bill payment services, guidance for families on care options, and many specialty clinics and labs in the area like Gorman Imaging Center and several lab draw sites, making support and testing easy to access. The goal here remains to meet a variety of care needs and help residents enjoy fuller lives, with options for both medical care and social enjoyment.

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