Overall sentiment across the reviews is largely positive about the daily lived experience at Connect55+ Painted Post, with repeated praise for the staff who are described as friendly, caring, and responsive, abundant social programming, and a supportive, community-focused resident population. Many reviewers emphasize that the community fosters active independent living rather than providing assisted living — residents appreciate varied activities such as bingo, card and board games, baking and cooking events, walking, and seasonal or holiday meals (including potlucks and a noted Thanksgiving dinner). The physical apartments and common areas receive commendations for cleanliness and recent updates (new flooring, fresh paint, and new furniture), and many residents describe the building as well-kept, safe, and comfortable. Location is another commonly noted positive: the community is convenient to restaurants and shopping and offers transportation to grocery stores, which supports resident independence.
Facilities and apartment details appear mixed but generally favorable. Apartments offer accessible interior features — 36-inch doors, walk-in showers, and grab bars — and private patios in some units. Options include one- and two-bedroom layouts that residents call lovely and comfortable. Practical limitations are noted: there are no in-unit washers/dryers, though hookups are available, and dining is not full-service; meals are not regularly served, but staff (or volunteers) will bring meals to apartments on request and group potlucks are part of the social calendar. Outdoor amenities like gazebos and a horseshoe pit are appreciated and help sustain community interaction.
Activities and resident life are among the strongest themes. Multiple reviews highlight active, engaged residents who frequently organize games, volunteer to help deliver dinners, and participate in communal activities. This social atmosphere is cited as a major contributor to resident happiness and well-being. Staff involvement in programming and responsiveness to residents is repeatedly mentioned positively; some reviews single out specific staff and management (e.g., manager Kevin Wood) for praise and for property improvements such as parking lot and hallway upgrades.
However, there are notable and significant concerns that appear repeatedly and should not be overlooked. Several reviewers describe problematic management behavior and interpersonal issues, including reports of condescending or belittling conduct from management or entertainment staff, humiliation of residents, and in some extreme cases, police involvement and eviction or lease-release situations that led residents to relocate and experience depression. These serious negative incidents contrast sharply with other reviews praising management, indicating inconsistent resident experiences and a mixed pattern in how staff and management interact with certain residents.
Maintenance and building condition comments are also mixed. While many note recent updates and a generally clean building, other reviews report specific maintenance problems: furnace issues, mold or mildew smells, peeling paint, and concerns about limited maintenance staffing (one maintenance person referenced for a large number of units). Accessibility beyond apartment interiors is a recurring operational issue: although units are ADA-compliant inside, external accessibility for electric carts is limited (only one ramp reported), and several residents rely on walkers or wheelchairs, which creates practical constraints for mobility around the property.
Dining and services are another area with trade-offs. The community places emphasis on independent living and social meals like potlucks and special dinners; practical meal service is limited and not provided regularly, though staff or volunteers will deliver meals on request. Some residents appreciate this arrangement, while others view it as a shortcoming. Similarly, the lack of in-unit washer/dryer units (despite hookups) and reliance on vending machines for some needs were mentioned as negative points by some reviewers.
In summary, Connect55+ Painted Post appears to provide a generally positive independent living environment with strong social programming, engaged residents, responsive staff (in many accounts), and a well-maintained, updated interior in many areas. Key strengths are the community atmosphere, activities, accessible apartment features, and convenient location. The most significant concerns to weigh are inconsistent management behavior (including serious allegations by some residents), occasional maintenance and odor issues, limited maintenance staffing, exterior accessibility constraints for mobility devices, and limited regular dining services. Prospective residents should consider these mixed signals: many report high satisfaction and strong community support, but a minority report distressing management conflicts and maintenance lapses that materially affected their experience. Visiting the facility, speaking directly with current residents about both daily life and how conflicts are handled, and asking management about staffing levels, maintenance response times, and accessibility accommodations would help clarify how these mixed patterns might apply to an individual’s needs.
