Heather Heights: Assisted Living & Memory Care in Pittsford sits on fourteen acres in the countryside village of Pittsford, NY, serving Monroe County, and with its single-story design and welcoming entrance, folks tend to find it pretty easy to get around, and the staff there have a helpful and kind way about them that many residents and families talk about. The community offers assisted living, enhanced assisted living, memory care, and respite care, focusing on seniors who need different amounts of help, and they do have nurses on-site all the time for emergencies, which gives peace of mind, and the staff are always close by, day or night. People with Alzheimer's, dementia, or other cognitive issues have a secure, specially designed part of the community, with a wander prevention system in place and round-the-clock support, so those residents feel safe and don't get confused or lost, and the care plan for each person is personalized, taking into account needs with walking, medical equipment, incontinence, or even if someone is chairfast.
The place offers 96 roomy assisted living beds and 24 dedicated memory care beds, and every room comes fully furnished, has its own private bathroom, and some even have views of the outdoor land. Folks can bring their pets too since they allow animals, and the whole place is handicap accessible, so getting around isn't a big problem. There's wireless call bells, Wi-Fi, computers, and internet access, so people can stay connected, plus there are a bunch of activities running day and night-recreation, outings, social events, and programs that keep minds and bodies active, whether someone wants to spend time in the ice cream parlor, the two activities rooms, the beauty salon, or just enjoy an outing in the community. Staff can help with bathing, dressing, medication management, special diets, diabetic needs, oxygen services, and daily housekeeping, and there's medication management and fine dining, including three chef-prepared meals each day approved by a dietician, and the dining focuses on nutrition and taste.
Heather Heights is licensed to take in people with higher care needs who might otherwise have to move to skilled nursing, and their enhanced assisted living option is set up to be less expensive than skilled care when you pay out of pocket. The doors stay locked after 7:00 pm, but there's a bell to let folks in, and visitors can come whenever with a tour to get a sense of daily life, dining, and the kind of care offered. For those who served or their spouses, there's help for the Aide & Attendance benefit paperwork. Everything is included in the price for all the levels of care, making it easier for families to plan, and Heather Heights keeps focus on providing choices for seniors who want to stay independent as long as possible, but need different amounts of help along the way. The facility has been recognized with awards for its care and positive reviews from both the residents living there and their families, and the general feeling is that it stays a warm, lively, and thoughtful place for older adults who need extra support.
