Brook at High Falls sits at 2150 Saint Paul Street in Rochester and has 28 certified beds, and when folks come in they can pick a private room or share a space with a roommate, though there are only six private rooms, and you'll get three well-balanced meals every day at 9 in the morning, 1 in the afternoon, and 6 in the evening, and those meals can be eaten in the main dining room or brought right to the resident's room if that's what's easier that day, plus there's an on-site dietitian who watches the menu to make sure meals fit people's health needs as well as their personal likes. The Brook offers skilled nursing care all day and night, so there's always staff around, and there's an on-site Social Worker who helps folks and families with the referral and admission process, since the forms are supposed to be a bit simpler, and they'll take Medicaid, Medicare, long-term care insurance, and private insurance too, which helps with different budgets. The facility provides long-term care, rehabilitation, hospice, and respite care, and they have a therapy team on-site, which includes specialists for physical, occupational, and speech therapies, plus customized treatment plans for each resident based on health goals.
The place's official owners are Giorgio Mayer, Aryeh Grinspan, and Abraham Mayer, and it's run as a for-profit nursing home, but there isn't much available about who manages it day to day, just what's written in the ownership records. Staff spend about 4.84 nurse hours for every resident each day, but it's worth noting the most recent inspections found a few areas where they fell short: there's a deficiency for infection control-meaning they didn't have or follow a proper infection prevention program-and another deficiency about resident rights, specifically around keeping the place safe and homelike. Another issue in reports was about quality of care and life, especially regarding help with daily activities, so that's something families or new residents might want to keep in mind. Although the administrative office is open weekdays from 8 to 5, there's not much detail available about amenities or extra features beyond care and meals, but folks can expect help with healthcare needs and daily routines, and when it comes time for decisions, there's someone on-site to help talk them through it.
