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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.68·(31)
Overall rating
5
4
3
2
1
Care
2.1
Staff
1.8
Meals
1.4
Amenities
1.7
Value
1.0
Pros
Welcoming staff who learned a new resident’s name quickly
Positive long-term family experiences with care
Engaging outings and distinctive bucket-list activities
Resident rooms described as larger than comparable options
Clean, quiet presentation in the first-floor lobby
Cons
Inconsistent clinical oversight and response to health concerns
Medication-management inconsistencies
Understaffing and limited nursing supervision
Limited staff responsiveness to family inquiries
Inconsistent staff-resident interactions and behavior support
Inconsistent meal quality, temperature, and menu variety
Limited access to drinks between meals
Sparse activities and inadequate activity and common spaces
Cleanliness and maintenance issues in hallways and resident rooms
Pest-control concerns in resident rooms and the kitchen
Shared-room arrangements and limited privacy
Limited management accountability and staff feedback channels
Summary of reviews
Reviews describe sharply differing experiences at Cobb’s Hill Manor. A few families praised staff warmth, quick familiarity with a new resident, and positive care over time. One reviewer also highlighted ambitious outings and bucket-list activities. However, several family accounts raised concerns about clinical oversight, responsiveness to changes in residents’ health, and access to medical assessment. One family described delayed escalation of acute symptoms, while other accounts raised concerns about medication decisions and missed medication. These accounts point to questions about the consistency of clinical processes rather than a uniform experience across all residents.
Feedback about staff is mixed. Some reviewers found staff welcoming and supportive, while others described limited attentiveness, difficulty reaching staff or managers, and concerns about interactions between residents and employees. A staff reviewer also cited staffing shortages, particularly at night, and limited opportunities for employees to raise concerns. These comments suggest that staffing, supervision, communication, and management follow-through may vary.
Dining feedback is predominantly critical. Reviewers described meals as cold, repetitive, or limited in quality and variety, and one resident reportedly had limited access to drinks outside meal times. Activity feedback is also mixed: one review praised outings, while others described few routine activities and inadequate spaces for residents to gather. The physical environment was characterized as an older building with shared-room arrangements and common areas in need of improvement. Although one visitor described the lobby and first floor as clean and quiet, other accounts raised cleanliness, maintenance, and pest-control concerns in resident areas and the kitchen.
Overall, the reviews present a polarized picture, with a small set of positive comments about staff, care, and special outings alongside recurring concerns about clinical responsiveness, dining, staffing, communication, and the condition of resident spaces. One family also raised concerns about resident choice and financial transparency; the reviews do not establish how broadly those concerns apply. Prospective residents and families may wish to ask about clinical coverage, medication procedures, staffing levels, meal and beverage routines, activity schedules, room arrangements, and how management responds to family questions.
Reviews written on Mirador
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Location
Cobb's Hill Manor is located at 1175 Monroe Ave, Rochester, NY, 14620.
About Cobb's Hill Manor
Cobb's Hill Manor sits right by Cobbs Hill Park at Monroe and Culver in Rochester, and the community's helped many families figure out senior living through their free service, which explains care options step by step and connects folks to a senior living advisor, and there's real "verified reviews" showing what it's like from people who've been there. The place covers a lot of ground, offering assisted living, memory care for Alzheimer's and other memory troubles, nursing home care, and independent living, plus in-home care for those needing more support, all in one spot, so residents don't have to move as needs change, and you'll see names like "SeniorAdvisor.com Promise," "Local Experts," and "Community Info" that point folks to the right information, which is nice since the New York State Health Connector keeps everything transparent and up to date for anyone who wants to look up a license or read about other care providers. Residents get help with daily tasks-bathing, dressing, medication management, even diabetes care-along with a strong mental wellness program, 12-16 hour nursing care, and medical care coordination, which helps with the doctor and pharmacy side of things. For living arrangements, the place has double, semi-private, and private rooms that are available now, and there's all-inclusive rent that takes care of utilities (even Direct TV, though not the phone), three meals a day with home-cooked choices and flexible meal times so folks don't have to eat on a rigid schedule, and laundry and weekly housekeeping are included so folks don't need to worry about chores. The building has 118 beds and holds a license as an adult home, expecting to get Assisted Living Program (ALP) licensure soon so Medicaid would cover eligible residents, and security's around 24/7 with professional nursing assistants on hand in case someone needs help at any hour. Amenities include a pretty dining room, a club room, billiards lounge, wellness and exercise space, beauty shop, raised garden beds, and a big landscaped courtyard for anyone who likes to sit outside or garden, plus indoor spaces like the TV lounge and library. There are daily activities like games, baking, shopping, music, creative writing, and even trips out, plus designated smoking areas for those who need them. The staff covers housekeeping, linens, transportation, and there's Wi-Fi throughout so residents can get online. Folks can check "verified reviews" for first-hand experiences, use the Community Info and provider look-up tool, and everything is grouped by care type to keep choices clear, whether someone needs memory care that prevents wandering and lowers confusion, independent living, or more medical or nursing support, and there's always that focus on safety, comfort, and enough choices to fit what each person really needs, with full transparency about care quality and services.
People often ask...
Cobb's Hill Manor offers competitive pricing, with rates starting at a cost of $2,400 per month.
Cobb's Hill Manor offers assisted living and skilled nursing.
There are 21 photos of Cobb's Hill Manor on Mirador.
The full address for this community is 1175 Monroe Ave, Rochester, NY 14620.
No, Cobb's Hill Manor does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.
Investigated a complaint and identified three violations related to admission standards, resident services, and admission/retention standards; plan/notice of correction under review.
487.4 (c) (5)Admission standards
487.7 (g) (1) (ii-xiv)Resident services
494.4 (c)Admission and retention standards
26 May 2026Complaint
26 May 2026Complaint
Found no deficiencies. No violations were cited.
05 May 2026Complaint
05 May 2026Complaint
Found no deficiencies.
18 Feb 2026Complaint
18 Feb 2026Complaint
Found no deficiencies.
03 Feb 2026Complaint
03 Feb 2026Complaint
Found no deficiencies. No violations were cited.
02 Feb 2026Complaint
02 Feb 2026Complaint
Investigated a complaint, identified one violation related to environmental standards, and approved a plan of correction.
487.11 (j) (1-3)Environmental standards
23 Dec 2025Complaint
23 Dec 2025Complaint
Identified one violation related to admission and retention standards.
494.4 (c)Admission and retention standards
03 Dec 2025Complaint
03 Dec 2025Complaint
Cited a deficiency related to admission and retention standards.
494.4 (c)Admission and retention standards
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated a complaint and found no deficiencies.
24 Sept 2025Complaint
24 Sept 2025Complaint
Found no deficiencies. No violations were cited.
18 Sept 2025Complaint
18 Sept 2025Complaint
Found no deficiencies. No violations were cited.
15 Sept 2025Complaint
15 Sept 2025Complaint
Identified 20 deficiencies across multiple areas, including admission standards, resident protections, resident services, food service, personnel, and environmental standards.
486.2 (j) (1-2)Inspection
487.4 (a)Admission standards
487.4 (c)(11)(i)Admission standards
487.5 (a) (3) (xi)Resident protections
487.7 (d) (12-13)Resident services
487.7 (e) (9)Resident services
487.7 (f) (5)Resident services
487.7 (f) (8)Resident services
487.8 (d) (5-7)Food service
487.8 (d) (9)Food service
487.8 (e) (1)Food service
487.8 (e) (11)Food service
487.9 (j) (3-4)Personnel
487.11 (f) (8)Environmental standards
487.11 (f) (11)Environmental standards
487.11 (f) (12)Environmental standards
487.11 (f) (19)Environmental standards
487.11 (j) (1-3)Environmental standards
487.11 (k) (13)Environmental standards
494.5 (a)Resident services
05 Sept 2025Complaint
05 Sept 2025Complaint
Found no deficiencies. No violations were cited.
13 Aug 2025Complaint
13 Aug 2025Complaint
Identified twenty violations and placed a plan of correction under review.
486.2 (j) (1-2)Inspection
487.4 (a)Admission standards
487.4 (c)(11)(i)Admission standards
487.5 (a) (3) (xi)Resident protections
487.7 (d) (12-13)Resident services
487.7 (e) (9)Resident services
487.7 (f) (5)Resident services
487.7 (f) (8)Resident services
487.8 (d) (5-7)Food service
487.8 (d) (9)Food service
487.8 (e) (1)Food service
487.8 (e) (11)Food service
487.9 (j) (3-4)Personnel
487.11 (f) (8)Environmental standards
487.11 (f) (11)Environmental standards
487.11 (f) (12)Environmental standards
487.11 (f) (19)Environmental standards
487.11 (j) (1-3)Environmental standards
487.11 (k) (13)Environmental standards
494.5 (a)Resident services
16 Jul 2025Complaint
16 Jul 2025Complaint
Identified a violation related to admission standards and approved a plan of correction.
487.4 (c) (4)Admission standards
30 Jun 2025Complaint
30 Jun 2025Complaint
Identified one violation related to admission standards.
487.4 (c) (4)Admission standards
15 Apr 2025Inspection
15 Apr 2025Inspection
Found no deficiencies.
09 Apr 2025Inspection
09 Apr 2025Inspection
Investigated and found no deficiencies.
28 Mar 2025Complaint
28 Mar 2025Complaint
Identified deficiencies related to admission standards and resident services.
487.4 (a)Admission standards
487.4 (c) (11) (iv)Admission standards
487.7 (f) (11) (iii)Resident services
487.7 (g) (1) (ii-xiv)Resident services
12 Mar 2025Complaint
12 Mar 2025Complaint
Found no deficiencies. No violations cited.
11 Mar 2025Complaint
11 Mar 2025Complaint
Found no deficiencies. The complaint survey reported no violations.
19 Feb 2025Complaint
19 Feb 2025Complaint
Identified two violations related to admission standards and resident protections. Plan/notice of correction approved.
487.4 (a)Admission standards
487.5 (f) (3)Resident protections
11 Feb 2025Complaint
11 Feb 2025Complaint
Investigated a complaint and identified four deficiencies.
487.4 (a)Admission standards
487.4 (c) (11) (iv)Admission standards
487.7 (f) (11) (iii)Resident services
487.7 (g) (1) (ii-xiv)Resident services
30 Jan 2025Complaint
30 Jan 2025Complaint
Found no deficiencies. No violations cited.
21 Jan 2025Complaint
21 Jan 2025Complaint
Found no deficiencies. No violations cited.
16 Jan 2025Complaint
16 Jan 2025Complaint
Found no deficiencies.
18 Dec 2024Complaint
18 Dec 2024Complaint
Identified two violations from a complaint survey.
487.4 (a)Admission standards
487.5 (f) (3)Resident protections
31 Oct 2024Complaint
31 Oct 2024Complaint
Found no deficiencies.
11 Oct 2024Complaint
11 Oct 2024Complaint
Found no deficiencies identified during the survey.
10 Oct 2024Complaint
10 Oct 2024Complaint
Found no deficiencies.
27 Sept 2024Complaint
27 Sept 2024Complaint
Identified three deficiencies related to admission standards and resident services; plan of correction approved.
487.4 (a)Admission standards
487.7 (f) (5)Resident services
487.7 (g) (1) (ii-xiv)Resident services
29 Aug 2024Complaint
29 Aug 2024Complaint
Found seven violations and approved a plan to correct them.
402.7(c)Department criminal history review
487.5 (d) (6)Resident protections
487.7 (d) (11)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.9 (c) (8)Personnel
487.11 (a)Environmental standards
494.4 (f-g)Admission and retention standards
26 Aug 2024Complaint
26 Aug 2024Complaint
Found no deficiencies in the complaint survey.
15 Jul 2024Complaint
15 Jul 2024Complaint
Found no deficiencies.
24 Jun 2024Complaint
24 Jun 2024Complaint
Identified one deficiency related to environmental standards.
487.11 (i) (8)Environmental standards
17 Jun 2024Complaint
17 Jun 2024Complaint
Found no deficiencies.
28 May 2024Complaint
28 May 2024Complaint
Identified 23 violations across general requirements, resident funds, services, food, personnel, records, environmental standards, and admission standards; a plan to correct was approved.
402.4(a)(1)General requirements
402.4(b)(2)(i)General requirements
402.4(b)(2)(iv)General requirements
487.3 (g) (1-2)General provisions
487.4 (c) (5)Admission standards
487.6 (c) (12)Resident funds and valuables
487.6 (e)Resident funds and valuables
487.7 (d) (1) (iv)Resident services
487.7 (e) (2)Resident services
487.7 (e) (9)Resident services
487.7 (f) (5)Resident services
487.7 (f) (11) (i-v)Resident services
487.7 (f) (11) (iii)Resident services
487.7 (f) (11) (xi)Resident services
487.7 (g) (1) (i)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.8 (d) (9)Food service
487.8 (e) (1)Food service
487.9 (a) (4)Personnel
487.9 (j) (3-4)Personnel
487.10 (c) (1-3)Records and reports
487.11 (j) (1-3)Environmental standards
494.4 (c)Admission and retention standards
17 May 2024Complaint
17 May 2024Complaint
Identified seven violations across several regulatory areas. The findings covered resident protections, resident services, personnel, environmental standards, and admission and retention standards.
402.7(c)Department criminal history review
487.5 (d) (6)Resident protections
487.7 (d) (11)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.9 (c) (8)Personnel
487.11 (a)Environmental standards
494.4 (f-g)Admission and retention standards
19 Apr 2024Inspection
19 Apr 2024Inspection
Found no deficiencies.
01 Apr 2024Inspection
01 Apr 2024Inspection
Found no deficiencies during the review.
25 Aug 2023Complaint
25 Aug 2023Complaint
Investigated and identified violations across multiple regulatory areas, including general requirements, resident funds, services, food service, personnel, records, and environmental standards.
402.4(a)(1)General requirements
402.4(b)(2)(i)General requirements
402.4(b)(2)(iv)General requirements
487.3 (g) (1-2)General provisions
487.4 (c) (5)Admission standards
487.6 (c) (12)Resident funds and valuables
487.6 (e)Resident funds and valuables
487.7 (d) (1) (iv)Resident services
487.7 (e) (2)Resident services
487.7 (e) (9)Resident services
487.7 (f) (5)Resident services
487.7 (f) (11) (i-v)Resident services
487.7 (f) (11) (iii)Resident services
487.7 (f) (11) (xi)Resident services
487.7 (g) (1) (i)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.8 (d) (9)Food service
487.8 (e) (1)Food service
487.9 (a) (4)Personnel
487.9 (j) (3-4)Personnel
487.10 (c) (1-3)Records and reports
487.11 (j) (1-3)Environmental standards
494.4 (c)Admission and retention standards
17 Apr 2023Complaint
17 Apr 2023Complaint
Found no deficiencies.
21 Feb 2023Complaint
21 Feb 2023Complaint
Found no deficiencies. No violations cited.
19 Jul 2022Complaint
19 Jul 2022Complaint
Investigated the complaint and identified 14 deficiencies spanning several areas; a plan of correction was approved.
485.5 (f)Operating certificates
487.3 (b)General provisions
487.6 (e)Resident funds and valuables
487.7 (d) (6) (ii)Resident services
487.7 (e) (1)Resident services
487.7 (f) (5)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.8 (d) (5-7)Food service
487.8 (e) (1)Food service
487.9 (a) (3)Personnel
487.9 (c) (8)Personnel
487.11 (i) ((4) (i),(Environmental standards
487.11 (j) (1-3)Environmental standards
494.6 (c)(2)Personnel
18 Jul 2022Complaint
18 Jul 2022Complaint
Found no deficiencies. The complaint survey did not reveal any violations.
30 Jun 2022Complaint
30 Jun 2022Complaint
Investigated a complaint survey and identified deficiencies in multiple regulatory areas. A plan to address the deficiencies was approved.
485.5 (f)Operating certificates
487.3 (b)General provisions
487.6 (e)Resident funds and valuables
487.7 (d) (6) (ii)Resident services
487.7 (e) (1)Resident services
487.7 (f) (5)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.8 (d) (5-7)Food service
487.8 (e) (1)Food service
487.9 (a) (3)Personnel
487.9 (c) (8)Personnel
487.11 (i) ((4) (i),(Environmental standards
487.11 (j) (1-3)Environmental standards
494.6 (c)(2)Personnel
24 Jun 2022Complaint
24 Jun 2022Complaint
Investigated a complaint and found six violations across operating certificates, food service, personnel, and environmental standards.
485.5 (f)Operating certificates
487.8 (d) (3)Food service
487.8 (d) (5-7)Food service
487.9 (c) (8)Personnel
487.11 (f) (19)Environmental standards
487.11 (j) (1-3)Environmental standards
17 May 2022Complaint
17 May 2022Complaint
Cited 18 deficiencies.
485.5 (f)Operating certificates
487.4 (a)Admission standards
487.7 (f) (5)Resident services
487.7 (g) (1) (ii-xiv)Resident services
487.8 (d) (3)Food service
487.8 (d) (5-7)Food service
487.8 (e) (1)Food service
487.9 (a) (1)Personnel
487.9 (a) (3)Personnel
487.9 (c) (8)Personnel
487.9 (d) (1)Personnel
487.9 (d) (2)Personnel
487.9 (d) (4-5)Personnel
487.11 (j) (1-3)Environmental standards
487.11 (j) (5)Environmental standards
487.11 (k) (7)Environmental standards
487.11 (k) (10)Environmental standards
494.4 (d)Admission and retention standards
09 Feb 2022Complaint
09 Feb 2022Complaint
Found no deficiencies. The complaint survey reported no violations.
30 Dec 2021Complaint
30 Dec 2021Complaint
Investigated a complaint and identified one deficiency related to resident services.
487.7 (d) (1) (v)Resident services
03 Dec 2021Complaint
03 Dec 2021Complaint
Investigated a complaint and cited one deficiency related to resident protections.
487.5 (a) (3) (ix)Resident protections
20 Aug 2021Complaint
20 Aug 2021Complaint
Identified 13 deficiencies across admission standards, resident services, food service, personnel, and environmental standards.
487.4 (c) (5)Admission standards
487.4 (c)(12)Admission standards
487.7 (d) (1) (iv)Resident services
487.7 (e) (2)Resident services
487.7 (f) (5)Resident services
487.7 (f) (11) (iii)Resident services
487.8 (e) (9-10)Food service
487.9 (a) (15)Personnel
487.11 (k) (1-3)Environmental standards
487.11 (k) (7)Environmental standards
494.4 (d)Admission and retention standards
494.4 (k)Admission and retention standards
494.5 (a)Resident services
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Mirador Living is not affiliated with the owner or operator(s) of Cobb's Hill Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cobb's Hill Manor directly. There is no cost for this service. We are compensated by the community you select.
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Cobb's Hill Manor
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