Pricing ranges from
    $3,475 – 4,517/month

    Sage Harbor at Baywinde

    100 Kidd Castle Way, Webster, NY, 14580
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Homey atmosphere but clinical concerns

    I live at Baywinde and love the bright, homey apartments, friendly front-line staff, active social calendar and convenient location. That said, it feels corporate - rising rents, extra charges, and profit-driven decisions are real. Staffing is inconsistent: aides and nurses are often rushed or short, communication and medication/medical responses can be unreliable, and I've seen safety and memory-care lapses reported. Dining is cafeteria-style and hit-or-miss (starchy, small portions, few gluten-free choices), and housekeeping quality varies. In short: great atmosphere and caring people at the floor level, but go in eyes open about cost, staffing and clinical oversight.

    Pricing

    $3,475+/moSemi-privateAssisted Living
    $4,517+/moStudioAssisted Living
    $4,170+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.75 · 132 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.5
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      2.3

    Location

    Map showing location of Sage Harbor at Baywinde

    About Sage Harbor at Baywinde

    Sage Harbor at Baywinde sits close to the water on elevated grounds, and the whole place tries to feel like a peaceful coastal resort, so you can see patios, gardens, and even a greenhouse with shared gardening spots that people use when they want to get their hands in the dirt, and there's a fireplace lounge where folks like to read or play piano in the evenings. The community supports people aged 55 and older, and there are several options for where to live, including private assisted living apartments that are good for people who want a little more help with daily things like bathing, getting dressed, or remembering their medicine, and some of the places even have kitchenettes so you can still make your own coffee or toast. The independent living patio homes and apartments work well for people who don't need much help but want to live around neighbors and enjoy no-fuss living with meals and chores taken care of, and there's also on-site skilled nursing care available if someone needs extra health support.

    The staff here are trained and available all the time, even at night, and the community has a licensed Memory Care area for adults with Alzheimer's disease or dementia, where they use care plans and programs to make daily life safer and simpler, and there's a special focus on reducing confusion and allowing people to stay active with games, music, creative workshops, and enclosed courtyards for fresh air. Pets are welcome throughout the community, and the building is handicap accessible, offering high-speed Wi-Fi everywhere, so people keep in touch with family or friends. Amenities include a beauty shop, nail salon, barbershop, a private library for quiet time, scheduled transportation for shopping or doctor visits, and a Bistro & Bar for coffee, snacks, and drinks, plus a restaurant with chef-prepared meals served daily for breakfast, lunch, and dinner, and you can even have private dining if you want it.

    People who like staying active have access to a fitness center, exercise studio, walking trails, and can use nearby recreational spots like the Olympic-sized pool or the pickleball courts, and there are also hobby clubs, book clubs, movie nights, arts and crafts, creative workshops, and scheduled activities like wellness and fitness classes, along with off-site excursions to keep life interesting. Residents can get housekeeping and laundry done regularly, have maintenance on-site, and take advantage of concierge services like grocery delivery, mail, errands, and other help. Utilities come included, and the overall atmosphere aims for both comfort and connection, with programs and activities designed to help everyone stay engaged, and some folks come for short-term stays if they need extra care while they recover or if family is away. Sage Harbor at Baywinde has won awards for its service and tries to provide helpful care while still letting residents make choices for themselves.

    About Senior Lifestyle

    Sage Harbor at Baywinde is managed by Senior Lifestyle.

    Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.

    Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.

    As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.

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