Elderwood at Williamsville

    200 Bassett Rd, Williamsville, NY, 14221
    2.3 · 50 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.34 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.3
    • Meals

      2.2
    • Building

      2.5
    • Value

      2.1

    Location

    Map showing location of Elderwood at Williamsville

    About Elderwood at Williamsville

    Elderwood at Williamsville sits on a quiet tree-lined street and has 200 certified beds, plus about 150 residents each day, and when you look at the place you'll see both comfortable private rooms with their own bathrooms and semi-private ones too, and there's even 83 apartment-style settings for people who need help with daily activities, like dressing or bathing, so families can come together in a private dining room for celebrations or just share a meal in the restaurant-style dining space, and folks do seem to like the beautiful, landscaped courtyards, a bright airy atrium that overlooks Bassett Park, and plenty of patios among the gardens out back, plus there's complimentary WiFi, weekly housekeeping, on-site laundry, and an on-site salon and barber shop to keep things feeling clean and homey. This place is pet friendly, so animal companions can stay nearby; and when it comes to safety and ease of living, you'll find secure doors, bright wide hallways, and special features to help folks move about safely. The rooms are well-lit and there are common areas for gathering, which gives it a lived-in and welcoming feeling, but it's not all relaxation-there's lively activity programs, daily social events, regular outings, and various wellness programs to keep people engaged. Elderwood at Williamsville offers assisted living, adult day services, and respite care, so a person can get support for as little or as much as they might need, and for specialty care there's Memory Care in the Seasons program, Pulmonary Rehab, and Subacute Rehab, with physical, occupational, and speech therapy for those recovering from illness or surgery, and there's even a 22-bed ventilator unit staffed by respiratory therapists with care led by a board-certified pulmonologist. Doctor visits happen on-site, and specialty care includes oncology, palliative care, long-term therapy, infectious disease, and wound care, so people who need skilled nursing, rehab, or help with memory loss have options here. The facility is pretty close to Millard Fillmore Suburban Hospital and Elderwood's skilled nursing home, so there's a kind of "virtual campus" feeling, with services nearby if someone's health needs change, and a nurse is on site around the clock.

    While Elderwood at Williamsville gives residents a lot of amenities and medical services, regular state and federal inspections have found 19 deficiencies, which is above average, and the issues noted relate to not always following nutrition and dietary rules, not always enough nursing staff or licensed nurses there, and some lapses in accident prevention, so families may want to ask about how these issues are being addressed. Management, under Warren Cole and Jeffrey Rubin since 2011, runs Elderwood at Williamsville as a for-profit business affiliated with Elderwood, and nurse turnover has been high at 63.5%, while nurse staffing falls below the state daily average at 3.52 hours per resident, so it pays to keep an eye on how care levels match up to expectations. Still, the senior community aims to offer a mix of social life, daily care, rehab, and specialized programs meant to support aging in place, so people can find services for both physical and memory needs in one place, with the added comforts of pleasant surroundings and a friendly atmosphere.

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