Arbors at Carroll sits over on 3680 Dolson Court NW in Carroll, Ohio, where folks can find 99 certified beds and a staff made up of nurses, STNAs, and other workers who help residents day and night. The community serves people needing long-term nursing care, short-term rehab, or outpatient therapy after surgery, and they keep a dedicated rehabilitation gym right onsite, where physical therapy, occupational therapy, and speech therapy run seven days a week, so residents always have help getting back on their feet, even before or after surgeries. There are private rooms folks say are the nicest around, and STNAs can help with daily routines or things like using lifts or doing exercise programs that form part of the therapy schedules. Arbors at Carroll offers a mix of care-one can find services for those with advanced needs, those who need rehab care, and families are always welcome, which helps everyone feel a bit more at home, especially during the holiday dinners and events the staff organizes, boosting everyone's spirits.
The people there talk about a kind and caring team-nurses, health aides, and therapy staff who go above and beyond, treating everyone with safety, warmth, and a fair bit of patience, working as a team under Prestige Administrative Services, LLC, and Noble Healthcare Management, LLC, with oversight from Ark Opco Group, LLC. They do experience a 46.3% nurse turnover rate, which is a bit better than the state average, but their nurse hours per resident are a little less than the state norm, coming in at 3.32 hours. There've been inspection reports-December 12, 2024, noted 8 deficiencies, and in total, state reports show 56 deficiencies over time, including a few about accident hazards, helping folks get to vision and hearing services, care for daily activities, and infection control, though most only affected a few people at a time and were rated low in severity. Even with these points, people around there say staff keep things friendly, safe, and treat residents, as well as their families, with a lot of respect and compassion.
The Arbors communities, including Arbors at Carroll and others like Arbors West and Arbors at Fairlawn, focus on comfort and help residents heal, working to get each person as independent and mobile as they can, paying close attention to daily needs-help with meals, getting dressed, or just being there when someone needs a hand. There are also some added things like state-of-the-art equipment for therapy, an on-site AED, and staff members around the clock. Folks say the environment feels welcoming, with caregivers who really try to make everyone comfortable and supported, whether someone is there for long-term care, rehab after a hospital stay, or just needs a bit of extra help day by day. The facility gets a solid 4.5 rating from 85 reviews, and that's worth something in a place that sees folks coming in for many different reasons, and the staff keep up with both long-term and short-term needs while respecting everyone who comes in through the doors.
