Precious Care Assisted Living

    8095 Auburn Rd, Concord, OH, 44077
    3.9 · 14 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Homelike attentive care for independent

    I liked the homelike, very clean small facility and the caring, family-style staff - they were warm, attentive, helped my mother regain strength, and ran nice activities like piano sing-alongs and outings. Be aware the rooms are small, there's no in-room bathroom (shared facilities nearby), and it's best for fairly independent seniors - not for those with frequent bathroom or heavy medical needs. There's no on-site nursing, some staff training/supervision and meal quality can be inconsistent, and turnover/security have been concerns. Overall, great personal attention in a cozy setting if your loved one needs low to moderate care.

    Pricing

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    Amenities

    3.86 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.9
    • Meals

      1.0
    • Amenities

      2.2
    • Value

      1.0

    Pros

    • Friendly, gentle and caring staff
    • Family-like, homelike atmosphere
    • Small facility size (fewer than 20 residents) enabling personalized attention
    • Staff go above and beyond and welcome family/friends
    • Owner described as empathetic and attentive by some reviewers
    • Clean and neat common areas reported by multiple reviewers
    • Large common living room and screened porch for socializing
    • Piano sing-alongs, music activities and occasional summer outings
    • Onsite physical therapy (PT) and occupational therapy (OT) available
    • Wheelchair accessible
    • Residents reported improved mood and physical strength in some cases
    • Adequate staffing reported by some reviewers

    Cons

    • No licensed nurses on staff
    • Inadequate elder-care training for some employees
    • Staff reportedly unable to perform basic care tasks (e.g., diapering)
    • Poor staff supervision and frequent turnover
    • Many staff are family/friends rather than professionally trained caregivers
    • Owner sometimes not active in daily operations (according to some reviews)
    • Meals described as processed/frozen and not tailored to elderly diet needs
    • Lack of nutritious low-salt/low-fat or balanced meal options
    • Small, cramped rooms and house-conversion layout
    • Some bathrooms and bedding reported as unclean by certain reviewers
    • Limited activities for residents (activity offerings inconsistent)
    • Security concerns noted (past robbery reported)
    • Lower-dependency residents sometimes receive less attention
    • Medication changes reported to cause excessive drowsiness in at least one case
    • Not suitable for people with frequent bathroom needs (no in-room bathrooms)

    Summary review

    Overall sentiment is mixed with a clear polarization between reviewers who describe Precious Care Assisted Living as a compassionate, small, home-like environment and reviewers who raise important concerns about clinical competence, supervision, and amenities. Many reviewers praise the warm interpersonal side of the facility: staff are frequently described as friendly, gentle and caring, and several accounts emphasize a family-like culture, individualized attention, and willingness to accommodate residents’ preferences. Multiple reviews highlight the small size (under 20 residents, sometimes noted as 14), which appears to enable close, familiar relationships, shared social activities like piano sing-alongs, occasional summer outings, and an openness to family visits. Some families report measurable benefits — improved mood, increased physical strength, and respectful, non-rough handling. The presence of onsite PT/OT and wheelchair accessibility are additional positives cited by reviewers.

    However, there are recurring and significant concerns about care quality and operational competence. Several reviews explicitly state there are no licensed nurses on staff and raise doubts about formal elder-care training; specific allegations include staff being unable to perform basic caregiving tasks such as diapering. Multiple reviewers mention poor staff supervision, a reliance on family/friend hires, and frequent turnover. These issues are coupled with at least one strongly negative report of medication changes resulting in excessive sleepiness and another alleging theft or crook-like behavior. Such reports suggest inconsistency in clinical oversight and quality control across different stays or staff shifts.

    Facility and amenities receive similarly mixed feedback. The converted house layout is comforting to some — offering a homelike, intimate environment with a large common room and screened porch — but others find the rooms small, cramped, and not well-suited to higher-dependency residents. Several reviews note small kitchens, shared bathrooms (no in-room bathrooms), and that the facility may be unsuitable for residents with frequent toileting needs. Cleanliness assessments diverge: many reviewers report the facility as neat and very clean, while a minority describe filthy bed/bath conditions. Security has been flagged as a concern by at least one reviewer who mentions a prior robbery.

    Dining and activities are another area of consistent critique. Multiple reviewers describe meals as primarily processed or frozen, unbalanced, and not adapted to elderly dietary restrictions (lack of low-salt/low-fat options). While some social activities are offered (piano sessions, occasional yoga, and outings), several reviewers feel activities are limited or inconsistent, especially for lower-level residents who may receive less attention. Staffing levels are reported as adequate by some reviewers, but the quality of supervision and training is a recurrent worry.

    In short, Precious Care appears to offer a warm, small-scale, family-style alternative to larger institutions that some families prefer for social and emotional reasons. At the same time, there are repeated and specific red flags about clinical oversight (no nurses on staff), caregiver training and competence, meal quality for elderly dietary needs, and uneven standards of cleanliness and security. Prospective families should weigh the value of the homelike atmosphere and individualized attention against documented concerns about clinical staffing, supervision, meal nutrition, bathroom access, and occasional reports of neglect or medication issues. If considering this facility, it would be prudent to: verify licensure and the presence/availability of licensed nursing oversight; ask for current staffing/turnover statistics and caregiver training protocols; inspect bedrooms and bathrooms in person; review menus and special-diet accommodations; and discuss emergency/security procedures before making a placement decision.

    Location

    Map showing location of Precious Care Assisted Living

    About Precious Care Assisted Living

    Precious Care Assisted Living sits in Concord Township, Ohio, in a quiet home-like setting, and folks who live there get assisted living or memory care when they need it, with a place that's been under the same involved owner, R. Frank Coffelt, for over 15 years. The facility houses up to 16 adults, which keeps things small and a bit more personal. The home has private and semi-private rooms, all listed with clear prices, and the building's kept clean, warm, and welcoming, with no smoking allowed anywhere inside. People who live there find a bunch of helpful staff, always described as caring and respectful, and everyone says it feels more like a family, with the staff and residents often doing sing-alongs around the piano and sometimes heading out for small group outings.

    Residents get help with daily life, such as dressing and bathing, laundry, and housekeeping, so they don't have to worry about chores, and folks who need more support because of memory loss, like Alzheimer's or dementia, have specific memory care help if needed, including tailored service plans and housing. For those with special care needs, like diabetes or incontinence, or when someone needs hospice, the team can help with that too, and there are nurses on staff, doctors on call, and therapists-like physical, occupational, speech, along with dentists and podiatrists-available as needed. Medical care's always close by, since there're over twenty doctors and six hospitals nearby, plus six pharmacies for medicine, so help's not far away. The place offers prepared meals-usually one or two a day, and transportation if somebody needs to go to appointments or just wants to head out for coffee or a meal, with restaurants and cafes close to the facility along with a couple of parks for peaceful walks.

    There are daily activities, with a focus on recreation and wellness, whether it's organized games, sing-alongs, or social gatherings in the home's common areas, and folks get encouraged to visit the outdoors when the weather's pleasant. Family can come visit at any time thanks to an open-door policy, and pets can live there too, which some residents like, and there's a focus on keeping things affordable. People who move in have shown improvements in their strength, mood, and even gained some healthy weight, which shows the care has an effect. Safety's a big deal, with features added to support everyone's wellbeing. Residents must meet an age requirement and both men and women are accepted. The care plans aren't one-size-fits-all, since each person gets something that's arranged to fit what they really need, which can change as time goes on.

    The home has earned recognition over the years, like a SeniorAdvisor.com award for high satisfaction, and it keeps a strong customer review rating around four stars, so people tend to speak well of their experience. There's a website where you can look at a photo gallery and read more about what's on offer, and it's easy enough to reach out to staff for questions. In short, Precious Care Assisted Living stands out for its small size, homelike feel, and focus on kindness, while offering needed services without being crowded or impersonal.

    People often ask...

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