Concord Care Center of Cortland

    4250 Sodom Hutchings Rd, Cortland, OH, 44410
    3.5 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, poor communication, cleanliness

    I had a deeply mixed experience. Some leaders, the DON and a few caregivers were caring and the grounds/meals could be lovely, but too many staff were unprofessional and rude, response times were slow, and phone communication was terrible. The building had serious cleanliness and safety problems (soiled floors, bugs, odors), nurses delayed calling doctors which led to a hospital readmission and left me fearing for my loved one's safety, and important appointments were missed amid Medicaid/insurance delays. After my loved one died I received no call, update, or apology - I can't recommend this place until communication, staffing and cleanliness are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      3.3
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      3.5

    Location

    Map showing location of Concord Care Center of Cortland

    About Concord Care Center of Cortland

    Concord Care Center of Cortland sits in Cortland, Ohio as a medium-sized skilled nursing facility with more than 50 beds, run by Concord Health Care, and it's a for-profit corporation. People living here get help with bathing, dressing, medication, and transfers, and they've got non-ambulatory care and 24-hour supervision for peace of mind. Staff speak English, though folks can also get by if they speak Spanish, Russian, Vietnamese, or Chinese, and the team onsite includes registered nurses, LPNs, CNAs, therapy aides, and other medical staff. The care covers both short-term and long-term needs, with beds open for Medicare and Medicaid patients, and there's post-acute care, outpatient rehab, and therapies like speech, occupational, physical, and respiratory, plus specialized help like dental, podiatry, mental health, and wound care services. A dedicated unit looks after residents with dementia, memory problems, or Alzheimer's disease, and the staff use an emergency alert system and 24-hour call system to keep things secure. The rooms are furnished, every resident gets a phone, and there's a recreation calendar with social events, movies, and activities the community runs or sponsors, along with indoor perks like an arts room and outdoor spaces like walking paths and gardens to enjoy. Concord Care Center handles companion care, hospice care, and respite care as well, and people also find support for independent living, assisted living, and memory care all under this one roof. There's a nursing care program that does well at preventing falls and pressure ulcers, but state inspections put the Center's recent grades in the D to F range, so there's work to do. Residents don't have a council, and there's no family council either, but families and residents get access to a hotline for questions or concerns. The company also manages a bunch of other facilities across Ohio, and this one connects to different hospitals and clinics for extra medical support and specialty care, so people who need IV antibiotics, nutrition help, specialized therapies, or orthopedic rehab will be able to stay local and nearby. The main focus here remains helping seniors with everyday needs while keeping a safe, comfortable environment, even as Concord Care Center of Cortland continues working to improve its record and services.

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