Valley Oaks Care Center

    500 Selfridge St, East Liverpool, OH, 43920
    4.3 · 46 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good therapy but safety issues

    I stayed three weeks. The therapy team and several staff were caring, meals (Thanksgiving) and therapy were excellent, and I felt comfortable at times. But my condition worsened - the place seemed understaffed, nurses were hard to reach, call buttons were ignored or poorly placed, meds were missed, and rooms were dingy with spotty cleaning. Mixed experience overall; good therapy and some kind staff, but I would not recommend it for rehab due to safety and staffing concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.1
    • Meals

      3.6
    • Amenities

      2.0
    • Value

      4.3

    Location

    Map showing location of Valley Oaks Care Center

    About Valley Oaks Care Center

    Valley Oaks Care Center sits at 500 Selfridge Street in East Liverpool, Ohio, and serves as a 55+ community with a building that holds 67 certified beds and usually about 42 residents each day, so it's not overly large, but the place feels pretty active with both long-term stays for those who need ongoing help and short-term care for people recovering from illness or injury, and what you'll notice when you visit are the bright murals all over the halls-those came from Craig Wetzel's hand and survived the recent renovations, lending the building a bit of color and local character, and there's also some nice green space outside with parking and areas to walk around. The care programs have specialized choices for skilled nursing, rehab and therapy, memory care, continuing care, assisted living, independent living, palliative care, and a dedicated vent unit for folks needing help with breathing, plus you can find physical, occupational, and speech therapy here. Staff work on personalized care plans and help with day-to-day activities if needed, and there are restaurant-style meals and a calendar full of activities to give people some variety, though the facility did get a reported deficiency with nutrition and dietary management, meaning the menus hadn't always met the full needs or followed what a dietitian reviewed, which affected several people-and while there wasn't any actual harm at the time, it did signal there could be some risks if things don't improve. Two infection-related deficiencies showed up too, highlighting areas missed in infection prevention and control, but with no real harm noted then, just the chance of problems if issues continue. Altogether, the state's inspection found 29 total deficiencies at the last count. The nurse turnover rate is 35.6%, which sits under the state mark of 51.0%, and reported nurse staffing is about 3.41 hours per resident per day, slightly under Ohio's average. The owners are several trusts and individuals, all managed through a corporation, with Eli Gunzburg running things since 2011. Valley Oaks posts protections under the law for LGBTQ people and has rules posted about housing and public accommodations. The apartments offer things like ground floor, elevator, and easy-access features, though details change, and there's an online or phone option to set up a tour-staff are available to answer questions, help families look around, and give an honest feel for the place from the lobby to the outdoor areas, and visiting hours run every day, with 24/7 help if a visitor arrives outside hours. The facility puts some focus on making people feel at home, aiming for a family-like feel, and offers extras like internet, satellite TV, and places to gather or relax. The activities and dining are meant to bring people together, and they also have seasonal rentals, condos, and townhomes alongside the main care center, even if some of the exact rules and pricing aren't shown up front. Documentation says the place puts attention into specialized support for different care needs and family respite, has a vent unit and pulmonary rehab, and tries to create a space where residents feel valued, but, as with any facility, it's wise to look at recent reports and maybe tour in person to get a true sense of how things run day by day.

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