SEM Haven

    225 Cleveland Ave, Milford, OH, 45150
    4.1 · 77 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent rehab but inconsistent staffing

    I liked the homey, clean facility - private rooms, friendly residents and cats, excellent rehab/therapy, good meals and engaging activities; many aides and nurses were knowledgeable, caring, and gave personal attention. That said, staffing reliability and oversight are inconsistent: I experienced slow or unresponsive aides at times, rude front-desk/STNA moments, spotty cleanliness/odors, and troubling lapses in memory-care coverage. And yes, the "10-minute break" routine (and staff sometimes absent from the floor) left me sarcastically grateful for my own vigilance. Overall I'm grateful for the excellent rehab and many strong caregivers, but I'd recommend this place only if you're prepared to advocate and check on care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.12 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of SEM Haven

    About SEM Haven

    SEM Haven, located near the Little Miami River in Milford, OH, is a non-profit retirement community sitting on 55 wooded acres with a focus on affordable senior living and resident well-being, and the place has a friendly, community-oriented feel where residents can take part in a wide range of activities planned by a full-time Activities Director who arranges both on-site and off-site events, so people can stay busy and connected. The facility offers several levels of care including nursing, assisted living, short-term rehab, and specialized memory care for Alzheimer's and dementia, as well as a fast track rehab program for those recovering from surgery, illness, or hospitalization, and the therapy department is even certified to treat Parkinson's with the Lee Silverman Voice Treatment program. Residents can enjoy private, furnished rooms, and there's a Service Coordinator on staff to help with scheduling services, plus amenities like Lucky's Cafe, a chapel, garden, gallery, cozy common areas, scenic outdoor spaces, and maintenance-free residences for those who want a quieter lifestyle. The community supports seniors with compassionate care, providing registered nurses and professional staff for medical care including medication help, speech therapy, physical therapy, and occupational therapy, and residents have access to meal services with an extra meal program charge, emergency response systems, housekeeping services, and controlled building entry for safety and peace of mind. SEM Haven encourages a home-like, pet-friendly environment where residents have their own personalized care plans and can take part in a calendar full of social events and meaningful activities, while spiritual care and social services add an extra layer of support. Inspired by the Eden Alternative philosophy, this facility welcomes plants, pets, visitors, and even children to help foster companionship and caring relationships, and the Resident Directed Care & Household Philosophy means residents have more say in how their daily lives run. The community features three dedicated memory care households with spacious living rooms, kitchens, dining rooms, and outdoor patios with gazebos, making it easier for those living with dementia to feel comfortable. SEM Haven operates as an independent non-profit part of Trinity Health Plan and connects to a broad network of local care plans, supporting providers and care brokers, and offers flexible options across Independent Living, Assisted Living, Skilled Nursing, Continuing Care Retirement Communities, Memory Care, and Elder Rehab, making it a choice for many who want support in maintaining independence, dignity, and comfort as they age, and it carries a Medicare 5-Star rating, reflecting a commitment to high standards in care and services.

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