Overall sentiment in the reviews is mixed but leans positive for a specific resident profile. Many reviewers emphasize a small, home-like environment — a remodeled cottage with roughly a dozen residents — that fosters personalized, compassionate care. Multiple families describe the staff as kind, dignified, and hands-on, with management involvement and clinical oversight by an LPN. Several reviewers explicitly recommend the community and say they would be willing to move a loved one there, citing comfort to residents and families as a strong point.
Care quality is consistently described as compassionate and personalized for residents with low to moderate needs. The small size of the facility and reportedly acceptable staffing ratio for low-care residents are repeatedly mentioned as advantages: staff are able to provide individualized attention and develop relationships with residents. Night coverage appears to be in place (on-site caregiver at night), which reviewers noted positively. However, reviewers also indicate the home is not appropriate for residents requiring higher-level or complex medical care — one reviewer explicitly called it "not a good fit for loved one" and several notes caution that the staffing and setup are tailored toward lower-care needs.
Staff and management receive predominantly positive feedback: descriptors such as friendly, compassionate, dignified, and hands-on management recur across reviews. The presence of an LPN and direct managerial involvement are highlighted as reassuring factors. That said, there is a notable minority of strongly negative feedback about professionalism and business practices. A few reviews allege extremely unprofessional behavior and poor business practices — language that stands in contrast to the otherwise positive accounts — suggesting variability in either management behavior over time or differing expectations among families.
Facility and cleanliness comments are somewhat contradictory in the reviews. Many reviewers describe the cottage as clean, pleasant, and remodeled, reinforcing the home-like appeal. Conversely, other reviewers report unsanitary conditions, specific cleanliness issues, and complaints of urine odor. This inconsistency points to possible variability in day-to-day housekeeping, episodic issues, or subjective differences among reviewers. Another clear and consistent facility limitation is accessibility: the building requires steps to access each room and is not wheelchair accessible, which makes it unsuitable for residents who use wheelchairs or have significant mobility impairments. Several reviews explicitly warn about "step-down accessibility issues."
Price and practical considerations: reviewers report a monthly price range of approximately $2,400–$3,600. Availability is also flagged as a practical factor — acceptance and the ability to move a loved one in appears to depend on bed availability. Given the small size of the community, openings may be limited and families should confirm current availability.
In summary, Starkey Place Assisted Living appears to be a strong match for residents who want a small, cottage-like, homelike setting with personalized, compassionate care and hands-on management, especially for those with low to moderate assistance needs. It is less appropriate for residents who require wheelchair accessibility, substantial medical or nursing care, or for families who are unwilling to accept possible variability in cleanliness or business practices reported by a minority of reviewers. Prospective families should plan a thorough tour focused on current cleanliness standards, specific accessibility needs, staffing levels for the resident’s required care, management style, and current availability before making a placement decision.
