Shepherd of the Valley - Poland

    301 W Western Reserve Rd, Poland, OH, 44514
    3.6 · 15 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Attractive facilities, but safety concerns

    I like the beautiful, very clean condos - spacious 2-bed units (about 805-900 sq ft) with AC, in-unit washer/dryer, garage, screened porch, ample storage, nice chapel and well-kept landscaping. The cafeteria food and community activities (Second Wind Dreams, etc.) are good and many residents seem happy. Staff are inconsistent: some are kind, caring and courteous, but tours felt cold, some staff are formal or overstretched. Major concerns: security/theft incidents, understaffing, limited medical capability and awkward policies (7-day/transfer/Medicaid), even reports of a resident dying alone - all of which make me cautious despite the lovely facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      3.6

    Location

    Map showing location of Shepherd of the Valley - Poland

    About Shepherd of the Valley - Poland

    Shepherd of the Valley - Poland sits at 301 W Western Reserve Rd in Poland, Ohio, about 2.6 miles from Boardman, and stands out as a family-owned and operated community that offers assisted living, nursing home, independent living, memory care, and short-term rehabilitation services, and the place has earned a strong reputation with a 5-star rating from the Centers for Medicare & Medicaid Services, which only six facilities statewide received in 2024, and also gets the highest average rating in the city compared to two other communities. Residents find a warm, welcoming atmosphere where staff provide personalized care plans that focus on comfort, dignity, and maintaining independence, and you see people living in condos, apartments, townhouses, and private rooms, some of them set up with full-size kitchens, in-unit laundry, and extra touches like routine maintenance handled for them, so they don't have to fuss over chores or repairs.

    The community offers help with daily living needs like medication reminders, bathing, housekeeping, laundry, linen, meal preparation, and personal care, and the staff-who are trained, kind, and attentive-stay on site 24 hours a day, always available for emergency help or just a bit of moving assistance, even for residents who need help transferring from beds to wheelchairs or those needing insulin monitoring. The property belongs to the Shepherd of the Valley, Lutheran Retirement Services network, and puts an emphasis on a holistic approach, welcoming all residents to outdoor patios and gardens, indoor common spaces, and peaceful community dining rooms-including a private dining space for family gatherings-where nutritious meals are regularly served. Seniors here can join in social, spiritual, and recreational activities like scheduled Bible study, chapel worship, and group outings, and the staff also organizes fitness programs, movement classes, and a full schedule of events to keep everyone connected and engaged.

    For medical needs, skilled nurses and therapists cover rehabilitation, nursing, health monitoring, and dementia or Alzheimer's care, with specialized plans that respond directly to individual needs; there are regular occupational and physical therapist visits, and both respite and home health care options are available for those who need short-term support after illness or surgery. Safety stays a top focus, with secure grounds and staff nearby, and residents have access to on-site parking, transportation services for appointments or errands, and offsite activities in the wider community. There's a maintenance-free lifestyle for those in the condos, and English language support is offered as well.

    The community welcomes all people, and residents benefit from legal protections against discrimination based on LGBTQ identity or source of income. As a nonprofit, Shepherd of the Valley - Poland works to provide a safe place for seniors to enjoy social opportunities, enjoy nutritious meals, and take part in wellness programming at their own pace, whether they're in a studio apartment, two-bedroom apartment, condo, or private room, and while there isn't much information about exact fees or rental terms, the focus remains on attentive, high-quality care in a calm, friendly setting where seniors feel at home.

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