River Run Healthcare of Portsmouth

    1319 Spring St, Portsmouth, OH, 45662
    2.7 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Kind staff but dangerous neglect

    Some staff were sweet and treated my mother kindly with little things like nails and karaoke, but overall I found the facility unsafe and neglectful. My mother was left in bed for months, severely urine-soaked, meds not given and even left on the floor, wound care failed (leading to hospitalization), call buttons and phones ignored, oxygen delayed, rotten food and no follow-up - my family had to pay for a taxi. I appreciate the kind individuals, but I cannot recommend this place due to the dangerous lapses in care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.67 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      2.7

    Location

    Map showing location of River Run Healthcare of Portsmouth

    About River Run Healthcare of Portsmouth

    River Run Healthcare of Portsmouth sits at 1319 Spring Street in Portsmouth, Ohio, and keeps its doors open 24 hours every day, which means someone's always around if care is needed or a question pops up, and the staff do their best to treat folks with kindness and respect, trying to make it feel more like home, though sometimes problems have happened with wound care that sent some residents to the hospital when staff couldn't handle it, and the facility's rating holds at 2.6 out of 5 based on five reviews, for folks who pay attention to that sort of thing. The building is part of the Trio Healthcare family and connects with local places like Portsmouth Health & Rehabilitation, Hillstone Healthcare, and Pristine Senior Living, as well as places called Best Care Nursing Facility and River Run Healthcare of Franklin Furnace. The facility provides all kinds of senior care options, from skilled nursing and long-term nursing home care to assisted living, independent living, and post-acute services like wound care, rehab-to-home, and therapy after an illness or injury, while also offering specialized memory care for seniors with Alzheimer's or dementia, where 24-hour support and activities aim to help memory and comfort. People living here get help with daily needs like bathing, dressing, taking medications, or getting meals-which can include restaurant-style dining or special diets-and the community has things like furnished rooms, kitchenettes, housekeeping, a common dining room, Wi-Fi, a small library, beauty salon, and outdoor spaces for fresh air. There are also activities for residents organized by the community, and you'll often see them out in the garden or participating in scheduled events, with options for respite care if a family caregiver needs a break, and adult day services for those who prefer to stay home most of the time but need occasional support. River Run Healthcare of Portsmouth does offer home health care services that follow Medicare rules, as well as non-medical home care for seniors wanting to age in place. The staff works with a focus on safety, comfort, and supporting both independent and assisted lifestyles, with help available around the clock and a simple, practical approach to care for seniors with different medical and support needs.

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