Salem West Healthcare Center

    2511 Bentley Dr, Salem, OH, 44460
    3.1 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful, unsafe care; avoid facility

    I do not recommend this place. My family saw neglect, poor communication, infrequent bedside care, unclean rooms/urine odor, refused hospital transfer, and obvious safety risks to my loved one and roommates - he declined under their care. A few staff were caring, but overall it felt unsafe; do your homework (Windsor House gave the compassionate, respectful care we wished for).

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    Amenities

    3.07 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.9
    • Meals

      3.1
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Salem West Healthcare Center

    About Salem West Healthcare Center

    Salem West Healthcare Center sits at 2511 Bentley Dr in Salem, Ohio, and is a nursing home that offers care for older adults who need constant nursing or help with daily tasks, whether that means staying for a few weeks or much longer. Folks can get guidance from local senior living advisors to better understand care choices there. The place isn't taking new patients at the moment, but those living there get a range of support, like skilled nursing day and night, incontinence care, diabetic care, high acuity medical services, and special care if moving around is tough. The team handles wound care, medical and post-surgical care, and helps people recover after surgery or injury with physical, occupational, and speech therapy. Salem West Healthcare Center also has a Physical Medicine and Rehabilitation Clinic and gives each resident a personal care plan, working with families through the process to make sure it fits what people need. Whether someone needs long-term care, short-term rehab, respite stays, hospice, or palliative care, they've got those services built right in.

    On top of the medical side, there's independent living for folks who want a maintenance-free lifestyle, with some resort-style touches and group events, plus support if needed. The assisted living program helps with meals, medicine, and personal care. The center also houses a memory care community for Alzheimer's and dementia, offering secure settings, round-the-clock staff, and memory programs. Social activities play a big role, with things like bingo nights, therapy dog visits, trips out in the community, an annual classic car cruise, and devotional gatherings right on site. The aim is to support both the emotional and physical well-being of residents and let them stay connected with others. The inside includes several common lounge areas, where people can spend time together or relax on their own. Staff speaks English and works as a team aiming to help people get back home safely whenever possible. The whole place works to create a supportive and simple environment, where care is more personalized and each person's experience matters.

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