Adams County Manor

    10856 State Rte 41, West Union, OH, 45693
    4.1 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Respectful warm staff, beautiful facility

    I'm very happy with this place - the staff were respectful, warm and genuinely caring (the DON and nurses knew residents by name) and they made my grandmother feel at home. The facility is very clean and beautifully remodeled with state-of-the-art private rooms, full amenities (spa, activity room, weekly bingo), homestyle meals and excellent therapy - my grandfather was spoiled rotten. I did hear a couple of reports of poor treatment/bias, so visit and ask questions, but I would still highly recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.08 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      4.1

    Pros

    • Friendly, familiar staff who greet residents by name
    • Compassionate care for residents with Alzheimer's
    • Clean, well-maintained, remodeled facility
    • State-of-the-art private rooms and new addition
    • Full amenities including spa and activity room
    • Outstanding therapy services
    • Homestyle meals and appealing food
    • Engaging activities (weekly bingo)
    • Personalized, family-like atmosphere
    • Nurses and aides specifically praised
    • Highly recommended by many families

    Cons

    • Reports of poor or very poor care in some cases
    • Allegations of staff mistreatment toward a resident
    • Perceived bias or discrimination based on last name
    • Inconsistent experiences across different families/residents

    Summary review

    Overall sentiment across the supplied reviews is predominantly positive, with multiple families describing Adams County Manor as a warm, well-run facility where staff form personal, family-like relationships with residents. Many reviewers emphasize that staff greet residents by name and treat family members like part of the community. Nurses and aides receive repeated praise, and the facility is described as clean, remodeled, and attractive. Several reviewers explicitly state that their loved ones were very happy there — "spoiled rotten" or made to "feel at home" — and they would recommend the facility to friends and family.

    Care quality and staffing are among the strongest positive themes. Multiple summaries highlight compassionate, respectful care, including specialized care for residents with Alzheimer's. Nurses and aides are singled out by name or role for providing reassuring and competent care. Therapy services are described as "outstanding," suggesting good rehabilitation or restorative programs. The recurrent comment that staff are friendly, accommodating, and treat residents like family supports an overall impression of attentive daily caregiving and positive resident-staff relationships.

    Facility, accommodations, and amenities receive consistent praise. Reviewers note a remodeled, state-of-the-art appearance with private rooms and a new addition, along with full amenities such as a spa and a dedicated activity room. Cleanliness and a well-run environment are repeated observations. Dining and activities are also highlighted: reviewers mention homestyle meals, specific positive details like blueberry pie, and regular programming such as weekly bingo. These concrete, pleasant details reinforce impressions of a supportive residential environment that attends to both medical and social needs.

    However, the reviews are not uniformly positive. At least two summaries report seriously negative experiences: descriptions of "awful place," "staff treated grandma poorly," and "very poor care." One review alleges perceived bias based on a last name, indicating potential concerns about fairness or staff conduct in specific interactions. These negative comments contrast sharply with the majority of favorable remarks, producing a pattern of generally strong praise punctuated by isolated but significant negative incidents.

    The pattern suggests mostly consistent, high-quality care and a comfortable, amenity-rich setting, but with noteworthy exceptions that raise questions about consistency and complaint handling. Because the negative reports are strong ("very poor care," allegations of bias), they deserve attention despite being fewer in number. Taken together, the reviews paint Adams County Manor as a facility with many strengths: friendly, attentive staff; good clinical and therapy services; attractive, modern accommodations; and engaging meals and activities. Simultaneously, potential residents and families should be aware of the existence of at least a few serious complaints and may want to ask the facility how it addresses incidents, monitors staff performance, and ensures consistent, non-discriminatory care across all residents.

    Location

    Map showing location of Adams County Manor

    About Adams County Manor

    Adams County Manor is a nursing home facility in the West Union, Ohio area that offers several kinds of care for older adults, and there's a focus on memory care for those with Alzheimer's or other forms of dementia as well as assisted living for people who need help with daily things like bathing, dressing, or managing medicine, and the place has skilled nursing with help for wounds, pain, medicine, and more complex medical needs, and there's physical therapy to help folks get stronger, move better, and feel less stiff, with speech and occupational therapy too, so people can relearn communication, swallowing, and take care of themselves in safe ways right at the facility or even at their own homes. The place offers rehabilitative care, home health, long-term care, hospice, and respite care, so there's quite a bit of support, and they work with each resident's physician to create a care plan that fits the person, and there's always someone on site day or night to help when needed. The Transitional Care Unit is set up to help people recover and get home safely and has 34 private and semi-private rooms, each with a flat-screen TV, free Wi-Fi, and their own connected bathroom, and there's a cozy café on site for eating or visiting with guests. Adams County Manor holds a 5-Star rating from the Centers for Medicare and Medicaid Services and has been recognized as one of the Best Nursing Homes by U.S. News and World Report, and there are 74 beds in the Medicare and Medicaid certified community. Daily housekeeping and laundry help keep things tidy, and there's a dietitian on staff who makes sure everyone's meals fit their health needs, while the Resident Choice Menu Dining Program lets residents pick meals they prefer, with menu-style dining often in the small private café. You'll find cable TV and Wi-Fi available free for residents, and the Music and Memory™ program brings music into the lives of folks with memory issues. Activities go on every day, both one-on-one and in groups, so folks can be active or socialize, and there's a focus on safety with fall prevention, plus education for specific health conditions, and the facility partners with Mercy Hospital-Clermont Wound Care for wound needs, with Dr. Charles Miller, M.D., serving as the Orthopedic Director. Residents can choose private or semi-private rooms, and couples can even stay together if they like, and the facility has a friendly, comfortable feeling while staff members support physical, mental, and social well-being through therapies, engaging activities, and individualized care, all in a place that tries to feel as homelike as possible.

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