Windsor House at Liberty

    1355 Churchill Hubbard Rd, Youngstown, OH, 44505
    3.3 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Inconsistent Care Despite Helpful Staff

    I had a mixed but overall disappointing stay. Communication and coordination were poor from admission onward-no proper tour or guidance, unreliable transport, missed appointments, and frequent miscommunication from staff. The place felt chronically understaffed: long waits for help, delayed/missed meds, poor monitoring that contributed to dehydration/rehospitalization and other safety concerns, plus HIPAA and professionalism lapses. On the plus side housekeeping (Maria) and the rehab/PT team (Kayla/Ramona and others) were excellent and a few nurses/aides were truly kind, but inconsistent care and management failures mean I would not trust this facility for long-term placement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.34 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Windsor House at Liberty

    About Windsor House at Liberty

    Windsor House at Liberty sits on Churchill Hubbard Road as a nursing home facility with a 3-star rating from the Centers for Medicare & Medicaid Services, and the community gets a 6.4 out of 10 rating, though online reviews give it a 1.5 out of 6 reviews, so some folks have had mixed experiences, and it's important to think about that when considering a place like this, but folks stay here on average about 93 residents a day, and the place has 110 certified beds in comfortable layouts, including studio, one-bedroom, and two-bedroom apartments, each with their own kitchenettes, good bright windows, and all utilities included in one monthly fee, which makes things a bit easier for families. The facility's owned and managed by Omni Manor, Inc. since 1995 and is affiliated with Windsor House, Inc., so it's been around for a while, and it offers assisted living, nursing home care, skilled nursing, respite care, memory care, and special Alzheimer's care in secure units with trained staff watching close by, plus they have 24/7 caregivers and nurses who take care of things like bathing, grooming, dressing, medication management, and helping folks with chronic conditions, and even though they have a nurse turnover rate of 51% which is a bit higher than some, they keep a staff-to-resident ratio with about 3.75 nurse hours per resident per day.

    Windsor House at Liberty lets residents join in on social events and organized activities, they can visit the hobby room, salon, barber shop, chapel, club room, and library, or just use the common areas or beautiful outdoor spaces for relaxing, and the dining is restaurant-style, which some folks like for the variety. There's devotional services and outings, plus scheduled transportation, and residents get daily housekeeping and laundry services. For health and wellness, there's physical, occupational, and speech therapy, evaluation and treatment of illnesses, medication management, on-site lab, X-ray, and pharmacy services, dental, vision, podiatry, and audiology visits, as well as mental health counseling by licensed professionals, and the counselors focus on supporting emotional well-being for both residents and families through a mix of approaches.

    Facility policies cover abuse prevention, and regular inspections aim to meet federal standards for infection control, though there have been some documented infection-related issues in the past. Staff provide restorative nursing and independent living programs for folks who want to keep or regain their independence, and the care philosophy tries to keep everyone treated with respect and as much independence as possible, so residents can feel at home while getting the support they need. Windsor House at Liberty hasn't posted exact prices yet. Emergency help is always available, just in case, and staff do their best to build a welcoming atmosphere, but it's always wise to visit and see if it suits your own needs and preferences.

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