Overall sentiment about Asher Point Independent Living of Tulsa is mixed but leans positive for the core population it serves: independent, relatively self-sufficient seniors who value social activities, meals, and a welcoming community. Many reviewers emphasize the strengths most relevant to independent living: friendly and compassionate staff, clean and hotel-like common spaces, bright and spacious apartments with balconies or patios, attractive landscaping, and a strong schedule of social activities including bingo, live music, church services, and regular bus trips to stores and restaurants. The community frequently receives praise for its all-inclusive pricing model (covering meals, utilities, TV/cable in many accounts), the presence of on-site amenities such as laundry rooms on each floor, a beauty/barber shop, library/common rooms, and an emergency pendant system. Numerous accounts note that move-ins and check-ins are smooth, that staff quickly learn residents by name, and that the environment can feel family-like and welcoming.
Dining and activities are focal points with polarized feedback. A substantial portion of reviews strongly praise the dining program: organized service, varied menus (daily-changing plus always-available options), attentive dining staff, and meals described as very good or home-cooked. Conversely, a roughly equal number of reviews voice frustration with inconsistent meal quality, bland or processed offerings, meals served cold or on paper plates, and frequent chef turnover. This divergence suggests that food experience can depend heavily on current kitchen staff and management practices. Activities and outings are commonly listed as a highlight, with many residents enjoying daily programs, bus trips, and in-house entertainment. However, several reviewers reported dwindling activities over time, especially at points during or after COVID-related restrictions, and others noted occasions when there was no dedicated activity director or limited off-campus events.
Staffing and management are another area of contrast. Many reviewers uniformly describe staff as attentive, courteous, and caring, and they credit management in individual accounts for being responsive and hands-on (owner/GM presence is specifically cited in positive reports). Yet there are multiple reports of high staff turnover, changes in ownership or management that coincided with declines in service, and instances where management was described as profit-driven or dismissive of resident concerns. Several reviewers documented specific operational issues tied to management: unfulfilled promises during tours, hidden additional charges (for devices, handrails, etc.), long delays or failure to return deposits or promised refunds, and marketing claims that reviewers felt did not match daily reality. These mixed reports indicate variability in leadership quality over time and possible differences between units or shifts in oversight.
Safety, supervision, and cleanliness are recurring themes with important caveats. The community is designed as independent living, and many reviews point out that it is not appropriate for individuals needing dementia care, 24/7 supervision, or significant medical oversight. Positive safety notes include the emergency pendant system and prompt responses in many cases. Negative reports include a lack of front-desk staffing at night, nonworking security cameras in some accounts, isolated but serious allegations about delayed responses to falls, and health hazards reported by a few reviewers such as bed bugs, mold on AC units, or cockroaches. Housekeeping is included in the standard offering and often praised, but several reviewers reported missed housekeeping visits and inconsistent cleaning standards. Prospective residents should weigh these safety and cleanliness reports carefully, especially if the loved one requires more than typical independent-living supports.
Facilities and location earn consistent praise for apartment layouts (kitchenette, living area, good closet space) and the grounds (river views, gardens, proximity to Riverside Parks and shopping). Some reviewers report the building or parts of it are older — small elevators, dated carpeting, HVAC issues — while others describe recent updates and very modern sections. Access to shopping, pharmacies, and medical appointments is a clear plus and the transportation program is frequently cited as valuable. WiFi, included amenities, or after-hours services are areas of dispute for some reviewers; confirm current service levels during a tour.
Notable patterns and practical advice for prospective residents: experiences appear to vary with timing, staff complement, and management tenure. Several reviewers describe a decline after ownership or managerial changes, while others praise strong long-term managers who are present and responsive. Food quality and consistency fluctuate with kitchen staffing; housekeeping reliability and maintenance responsiveness also show variability. Given recurring complaints about misleading sales tactics, hidden fees, and delayed refunds, it is prudent for families to get promises in writing, review the contract carefully for extra charges (monitor devices, handrails, deposits), and ask for recent references from current residents. Confirm specifics on 24/7 staffing, night security, camera coverage, housekeeping frequency, and how the community handles health needs beyond independent living.
Bottom line: Asher Point can be an excellent fit for active, higher-functioning seniors who want a social, service-oriented independent living environment with included meals, activities, and convenient location. Strengths are staff warmth, community atmosphere, attractive apartments, and a robust activity and transportation program when well-staffed. However, the community shows variability in dining, housekeeping, management consistency, and safety/supervision practices. Families should verify current management practices, inspect cleanliness and safety features in person, taste the dining offerings, and ensure any commitments are documented before moving in. For anyone needing dementia care or reliable 24/7 nursing-level support, reviewers repeatedly advise seeking a higher level of care elsewhere.
