Maybrook Hills Rehabilitation and Healthcare Center (Formerly Valley View)

Maybrook Hills Rehabilitation and Healthcare Center, which people used to call Valley View, sits in Altoona, Pennsylvania, and has been owned and run by a local family for many years, so the folks who work there usually know all the residents by their first names and try hard to treat them like family, mixing a homelike atmosphere with skilled nursing care and a big range of therapies. The place offers 24-hour nursing care, help with medication, daily living needs, and special things like wound care, pain management, respiratory care, post-surgical rehab, and even in-house dialysis three times a week, which means residents don't always have to go elsewhere for that kind of treatment, and they've got a group of Registered Nurses, Licensed Practical Nurses, Certified Nurse's Aides, and specialists like endocrinologists and nurse practitioners who do their best to help with all kinds of health needs. Residents can get help with physical therapy, occupational therapy, and speech therapy, whether they're staying short-term to get better from surgery or an illness, or they need long-term care because living at home's not safe anymore, and there's a memory care program for folks with memory problems, plus respite care for families who need a break, whether it's a day or a month. Meals are served restaurant-style, there's daily exercise, and the staff pays attention to changes in residents' conditions, letting family and doctors know when things change, aiming to keep everyone in the loop, and transportation to doctor's appointments gets arranged for folks who need it. Over the years, though, Maybrook Hills has faced some serious trouble, like lawsuits over billing and not following through on promises about staffing, and there have been reports of staff shortages, neglect, bedsores, and malnutrition, which led to fines from the federal government and some below-average ratings from Medicare inspectors, so families looking at the place should know about these problems while considering the full range of care and services offered, since Maybrook Hills says they focus on elder abuse prevention and on giving as much dignity and independence as possible to every resident, despite these past and ongoing issues.