Quality Life Services - Apollo

    153 Goodview Dr #8527, Apollo, PA, 15613
    2.7 · 41 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility with alarming neglect

    I had a mixed, ultimately worrying experience. The building is nice and several staff - nurses, aides, therapy, the admin and chaplain - were kind, knowledgeable and went above and beyond, especially around placement and end-of-life care. But I also saw rude, dismissive and sometimes threatening behavior, chronic short-staffing and turnover, night staff not checking residents, hygiene neglect (residents left in urine/feces), inedible food, and alarming safety failures allegedly including no CPR/ambulance and other negligent care. Beautiful facility with some wonderful people, but I can't recommend it without major, verifiable fixes.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.68 · 41 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.9
    • Meals

      1.5
    • Amenities

      1.0
    • Value

      2.5

    Location

    Map showing location of Quality Life Services - Apollo

    About Quality Life Services - Apollo

    Quality Life Services - Apollo, located at 153 Goodview Dr #8527 in Apollo, Pennsylvania, provides different levels of care for seniors and individuals with special needs. The community offers assisted living, memory care, independent living, skilled nursing, and nursing home services, so people can find support for simple daily activities or for more complex health needs. Staff includes Certified Nursing Assistants, home health aides, and Licensed Practical Nurses, who help residents with things like bathing, dressing, grooming, medicine, and monitoring vital signs, while always reporting changes to medical staff. The facility runs programs and activities that keep memory care residents active and supported, working to reduce confusion and help prevent wandering. There are options for those who need round-the-clock care and for people who live at home but need home health support, hospice care, or caregiver help, and the staff pays attention to those with developmental disabilities or medical issues that need extra attention. Schedules are meant to be flexible, allowing shifts like 7am-7pm or 7pm-7am, but overnight staff don't sleep during their shifts so someone's always awake to help if needed. The community is accessible for those with handicaps, offers Wi-Fi, and tries to create a pleasant setting with nutritious meals prepared with good ingredients each day. Full-time jobs are available for caregivers and nurses in the facility. Tours are offered if people want a closer look at daily life, meals, and activities. The facility holds the Best of Senior Living Award and has a verification process to stay up to date with state licensing. Quality Life Services - Apollo has been recognized by A Place for Mom and aims to keep residents safe, cared for, and comfortable in an easy-to-understand and supportive environment.

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