West Haven Nursing Home

    151 Goodview Dr, Apollo, PA, 15613
    2.6 · 5 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Staff stole belongings; filthy, rude

    I had a terrible experience at this senior living facility - despite claims of "great staff," employees stole my TV and my rings (including my wedding band), caregivers were rude and inattentive, and the nursing/skilled care areas were filthy. I won't refer anyone there; it should be reported to the Board of Health and shut down. Avoid this place.

    Pricing

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    Amenities

    2.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.3
    • Meals

      2.6
    • Amenities

      2.6
    • Value

      2.6

    Location

    Map showing location of West Haven Nursing Home

    About West Haven Nursing Home

    West Haven Nursing Home sits about 3.3 miles from Vandergrift, Pennsylvania, right in Apollo, and folks know it as part of Quality Life Services Apollo, which used to be West Haven Manor, and you'll find it at 151 Goodview Drive. The place offers all sorts of senior living arrangements-independent living if someone doesn't need much help, assisted living and personal care services for those needing a hand, and memory care for people with dementia or other cognitive problems. Residents can pick a studio or one-bedroom layout, and the starting price for a studio is $3,890 a month. The community also gives nursing care to people who need 24-hour support, and there are programs for both long-term residents and those staying for short-term rehabilitation, with treatments provided by trained therapists and medical staff using modern equipment.

    People living here get well-planned meals from chefs and meal planners, and the dining is set up to focus on what the residents like and need. There are pet-friendly rules, and staff try to keep things engaging, offering group activities like Steelers watch parties, happy hour socials, special celebrations such as a Carnival Day and Oktoberfest, and even care for an in-house pet rabbit. Memory care and personal care residents can use secure outdoor spaces, including a private courtyard and a fenced grassy patio with shade. Community services cover transportation, devotional services, and options for hospice and respite care, plus advanced care planning and help with moving from one level of care to another. The "Revive" program supports resident recovery, and the "It's Never Too Late" (iN2L) system brings games, trivia, and music on big TV monitors for everyone to use.

    The building is smoke-free and lets new residents move in directly. West Haven Nursing Home has nursing and rehabilitation services, and connects to local advisors who help families choose the right care. The center is open for virtual or in-person tours, shows photos online, and lists business hours and reviews. Online, it uses Facebook, Instagram, Pinterest, Twitter, and has its own website. It's officially rated as the second highest in Apollo with a 4.8 out of 10 from some reports, and an 8.2 out of 24 reviews in others, but there's also a report with a low score, so it's best to look at several reviews to get the real picture. The home works with a list of organizations related to senior care, including those for independent, assisted, and memory care services, plus nursing homes. Anyone considering West Haven Nursing Home should know it's a real mix of practical services, everyday comforts, and personal support for older people in Apollo, Pennsylvania.

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