Overall sentiment: The reviews present a strongly negative overall sentiment toward Page Manor. Reviewers repeatedly describe poor interaction with staff and management, problematic relocation practices, and living conditions that feel punitive or demeaning. There are no clear or consistent positive aspects called out in the summaries; instead the dominant themes are disrespect, poor communication, logistical failures, and resident hardship.
Staff and management: The reviews consistently single out office staff and management as a core source of problems. Descriptors include rude or unhelpful office personnel, a disrespectful manager, and staff who refuse to answer questions. Several comments point to a negative attitude or sarcastic treatment of residents (one review referenced a sarcastic comment about 'good workers'), indicating not only failures in service but an unprofessional or hostile tone. Multiple reviewers called out poor coordination and organization from management — decisions and communications appear to be handled badly or not at all, contributing to confusion and distress for residents.
Facilities and living conditions: The property is characterized as an apartment building, but reviewers describe the environment as harsh and even "prison-like," suggesting cramped, poorly maintained, or otherwise unpleasant physical conditions. Specific operational issues include forced relocation of residents' belongings and inadequate moving and storage arrangements, which indicate failures in planning and resident support during transitions. One review highlights winter hardship for a resident with three pets, pointing to insufficient consideration for vulnerable individuals and their companions during adverse conditions.
Resident support and care quality: The reviews imply deficient resident support and a lack of respect for elderly and disabled people. Being forced to move with one’s belongings, being made financially responsible for relocation costs, and encountering unresponsive staff are concrete examples that suggest the facility does not provide reliable protections or assistance for residents. The emotional tone of the comments — describing disrespect and a punitive atmosphere — indicates care quality problems beyond purely physical needs, extending into dignity, communication, and responsiveness.
Dining, activities, and other services: Review summaries do not provide details about dining, activities, or other programmatic services. The absence of positive comments about these areas, combined with the prevalence of complaints about basic operations and staff behavior, suggests that programmatic amenities are either not notable or overshadowed by more serious operational and interpersonal issues.
Notable patterns and concerns: Several patterns recur across reviews: (1) communication breakdowns and refusal to answer questions, (2) management-driven relocations handled poorly, (3) residents incurring financial burdens as a result of facility actions, and (4) a pervasive tone of disrespect and negativity from staff. The mention of winter hardship and pets highlights that operational decisions may not account for residents' real-life needs, increasing risk for vulnerable populations. Page Manor is called out by name multiple times, indicating that these issues are associated with the facility itself rather than isolated incidents.
In sum: The reviews paint a consistent picture of a facility with significant management and staff problems that directly affect residents' well-being. The most urgent themes are disrespectful and unresponsive staff, poorly handled relocations and storage, financial burdens placed on residents related to moves, and living conditions described as prison-like. Absent from the reviews are balanced or mitigating comments about care quality, amenities, dining, or activities, which reinforces that operational and interpersonal failures are the dominant concerns for reviewers.
