Penn Highlands Jefferson Manor

    417 PA-28, Brookville, PA, 15825
    2.8 · 11 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Inadequate staffing, poor care, overpriced

    I moved my mother out after a short stay because staffing was inadequate (often one LPN for 26 residents) and nurses were even leaving the floor to open locked doors after 5:00. The food was inedible and menus weren't appropriate for sick elderly residents; housekeeping and activities were largely stopped, her belongings were dirty and treat bags taken. Management was unsympathetic, strict, and charged astronomical rates while treating staff poorly during COVID. The one bright spot was rehab - PT/OT/speech helped her speech and some floor staff were caring and supportive. Overall I would not recommend.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.82 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.4
    • Meals

      1.5
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Penn Highlands Jefferson Manor

    About Penn Highlands Jefferson Manor

    Penn Highlands Jefferson Manor sits at 417 Route 28 in Brookville, Pennsylvania, and you'll find they take care of seniors who need different kinds of help, like skilled nursing, independent living, and personal care, so if someone needs short-term rehabilitation or everyday support, they've got those services in the same place, with a total of 160 certified beds and a focus on making things feel homelike even while providing medical care. Staffed by a skilled team, they deliver around-the-clock nursing and offer therapies like physical, occupational, and speech, and there's also memory support available in secure areas, which helps residents who need extra safety and routine. The whole place is operated by Penn Highlands Healthcare, with managerial oversight from Brookville Hospital and Dubois Regional Medical Center, so it's run by an organization rather than a private owner or chain, and they're a non-profit corporation, so the focus is more on care than making money. They follow rules on infection control and residents' rights, including letting people refuse treatment or take part in research if they wish, and they put a lot of effort into creating a respectful, compassionate atmosphere, though an inspection has noted an infection-related deficiency in the past. They provide care planning and work to help residents keep a good quality of life, with privacy practices and a non-discrimination policy in place. You can reach out by phone, email, or online at any time for referrals, since they take them 24/7 from doctors, families, or anyone helping a patient, though their main office hours run Monday through Friday, 8:00 to 4:00. The nurse turnover rate comes to 46.2%, and nurses provide about 3.66 hours of care per resident each day, and while the exact amenities or activities aren't listed, the emphasis stays on safety, comfort, and reliable medical and personal care for every resident living there.

    People often ask...

    Nearby Communities

    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Covered entrance to a brick building with glass double doors, two chairs on either side, potted plants, and greenery around the entrance.
      $2,214 – $3,800+4.4 (137)
      Semi-private • Studio • 1 Bedroom
      independent, assisted living, memory care

      Exton Senior Living

      600 N Pottstown Pike, Exton, PA, 19341
    • Exterior front view of a large three-story senior living facility building with beige siding and stone accents, a red roof, multiple windows, balconies, a driveway with a stop sign, landscaped greenery, and parked cars under a clear blue sky.
      $2,730 – $4,895+4.4 (139)
      Studio • 1 Bedroom • 2 Bedroom
      continuing care retirement community

      Merrill Gardens at West Chester

      1201 Ward Ave, West Chester, PA, 19380
    • Photo of Sunrise of Paoli
      $2,600 – $3,380+4.1 (77)
      Semi-private • Studio
      assisted living, memory care

      Sunrise of Paoli

      324 Lancaster Ave, Malvern, PA, 19355

    Assisted Living in Nearby Cities

    0 facilities
    0 facilities
    0 facilities
    11 facilities$4,052/mo
    15 facilities$4,090/mo
    0 facilities
    12 facilities$4,741/mo
    15 facilities$4,090/mo
    10 facilities
    2 facilities$4,646/mo
    3 facilities
    © 2025 Mirador Living