The Residence at Presque Isle Bay

    1012 W Bayfront Pkwy, Erie, PA 16507
    • Assisted Living
    • Memory Care

    Friendly compassionate staff, seamless transition

    I moved my mom here and I'm very pleased - the staff are friendly, compassionate and attentive, quickly learned her name and provided personalized care and on-site therapy. The community is clean, bright and welcoming with gorgeous bay views, chef-prepared meals, plentiful activities and strong communication with families. The smooth, professional transition and caring team give me real peace of mind.

    Loved one of resident
    Aug 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.56·(139)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.3
    • Amenities

      4.2
    • Value

      2.5

    Pros

    • Compassionate, attentive caregiving staff
    • Strong staff–resident familiarity and personalized attention
    • Engaging daily activities and live entertainment
    • High-quality, chef-prepared dining with varied menus
    • Scenic lake/bayfront location and bright sunroom spaces
    • Clean and well-maintained interior common areas
    • On-site nursing and therapy services with wearable alert devices
    • Welcoming admissions and community-relations support
    • Multiple common spaces (library, bistro, patios) for socialization
    • Responsive maintenance and timely in-room service improvements
    • Family-friendly visitation and communication when staffed
    • Home-like, resident-centered atmosphere

    Cons

    • Inconsistent staffing levels and elevated staff turnover
    • Variable care quality between assisted living and memory care
    • Inconsistent housekeeping and sanitation in some rooms/units
    • Limited and inconsistent activity programming in memory care
    • Gaps in staff professionalism and responsiveness
    • Inconsistent meal-service timing and occasional reliance on prepackaged items
    • Limited evening/front-desk coverage and unattended common areas after hours
    • Communication and billing transparency gaps
    • Small resident room sizes relative to cost
    • Inconsistent outdoor grounds and landscaping maintenance
    • Limited transportation and organized outing availability
    • Gaps in clinical-incident follow-up and family communication

    Summary of reviews

    Reviewers describe a facility with many clear strengths alongside recurring operational weaknesses. Strengths most consistently noted include a caring, familiar staff culture; a wide range of daily activities and live programming (especially on the assisted-living side); high-quality, chef-prepared dining with varied options; and an attractive lakeside setting with bright sunrooms, pleasant common spaces, and multiple social zones such as a library and bistro. Families frequently cited on-site clinical supports — RNs and therapy services — and the presence of wearable alert devices as contributors to resident safety and peace of mind. Several accounts emphasize that admissions and community-relations personnel can be welcoming and helpful during transition periods.

    At the same time, a pattern of variability emerges. Assisted living areas are described far more positively than memory care: assisted living often receives praise for cleanliness, engaging programming, and proactive staff, whereas memory care draws repeated concerns about activity levels, unit appearance, and sanitation standards. Staffing consistency and turnover are recurring operational themes: some reviewers report prompt, compassionate caregiving, while others describe delays in response, unattended common areas after hours, and an uneven presence of leadership. These workforce issues appear linked to complaints about delayed baths or bed changes, missing personal items, and uneven housekeeping in particular rooms or units.

    Dining and activities show similar mixed signals. Many families praised the dining program for variety, quality, and portion sizes; other reports describe slower service at times, reliance on prepackaged items, and occasional menu monotony. Activity offerings are robust for residents in assisted living — outings, exercise, music, and social events are commonly mentioned — but memory-care programming is characterized by fewer purposeful or stimulating options and, in some instances, limited staffing to support engagement.

    Facility and grounds impressions are generally positive: the lakefront location, sunny common areas, and many communal spaces are strengths. Concerns include small private-room footprints relative to price, uneven upkeep of some outdoor spaces and patios, and intermittent maintenance issues (with many reviewers also noting prompt fixes when maintenance staff are available). Management and administration receive mixed evaluations: some families find leadership communicative, proactive, and helpful resolving billing or care questions, while others cite ownership transitions, billing and refund disputes, and gaps in clinical-incident follow-up that have increased family concern.

    Notable patterns for prospective residents and families are the contrast between well-regarded assisted living services and repeated, more critical feedback about the memory-care unit; variable staffing and turnover that can affect response times and consistent housekeeping; and generally strong dining and amenity offerings tempered by occasional service inconsistencies. When evaluating the community, visitors may find it useful to tour assisted living and memory care separately, ask for current staffing ratios and turnover data, review activity schedules for memory-care residents, clarify billing and refund policies, and confirm evening/front-desk coverage and transportation/outing availability. Overall, the community offers many positive elements—especially location, social programming, and a caring staff culture—but families should probe operational consistency and memory-care programming before committing.

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    Location

    Map showing location of The Residence at Presque Isle Bay

    The Residence at Presque Isle Bay is located at 1012 W Bayfront Pkwy, Erie, PA, 16507.

    About The Residence at Presque Isle Bay

    The Residence at Presque Isle Bay sits beside Lake Erie in Erie, Pennsylvania, surrounded by peaceful water views and sunsets that roll across the lake, and it's got a nice, gentle feel to it with big windows that let you look out over the bay and watch the birds, the sky, and the changing seasons-sometimes people go fishing, sometimes they just sit and watch the water, and you'll see neighbors out on the patios chatting on warm days or inside in the sunroom when the wind picks up. The building has three stories with studio, one-bedroom, and two-bedroom apartments, many with water views, and the layout makes it easy to get around for walkers and wheelchairs alike, since there are ramps, elevators, and accessible showers in the private baths, and you'll find the staff pretty steady in making sure folks get the right kind of care, whether it's just a hand now and then or more regular help getting dressed, taking medicine, or handling memory problems like dementia or Alzheimer's.

    Residents get meals cooked on-site, served in the dining area that feels like a restaurant, or folks can eat in their rooms if they want, and they've got menu options for special diets, like for diabetes or if you need less salt or want vegan or Kosher food. There's an activity lounge, a TV room, a library with computers, and always something going on, from movie nights and Tai Chi to gardening, Wii bowling, music, and regular trips out, and there's even space for stretching classes and cooking demonstrations, plus a full-time activity director keeps the schedule posted up all over. For health support, The Residence has nurses on staff, a doctor on call, and visiting specialists such as podiatrists, dentists, physical, occupational, and speech therapists who come by, and the LifeBridges program aims to make care changes easier when someone's needs grow-helping people stay in their apartment as long as possible even if care needs get heavier.

    There are different care levels, light to heavy, so some folks are pretty independent, while others need more help with things like bathing, toileting, grooming, moving around, and managing medications. The facility supports people with memory problems, has safety bracelets and secured areas for those at risk of wandering, and can step in with reminders or cues, and even help handle incontinence and behavioral changes, which is good peace of mind for some families as things change. There's always parking outside for residents and visitors, weekly cleaning and linen services, and an on-call maintenance team to keep things running, plus 24-hour awake staff for help any time, day or night, who use a Callbell Response System to answer quickly when someone pushes their button. Pets are allowed, and staff will help with pet care if needed.

    In addition to assisted living, there's a memory care wing, hospice and respite care for end-of-life or short stays, independent living, and coordinated healthcare to help if a person's condition changes, so you'll usually see all sorts of people, from folks who are still mostly independent to those who need more steady care. Staff and care managers are known for treating residents with respect, listening to what each person needs, and creating a balanced life that covers social, physical, and spiritual health. Families who've visited or had relatives here have given good ratings in the past, and the facility's taken some awards over the years, which speaks to steady, consistent care. The building's operated by IntegraCare and has a connection to Saint Mary's Home of Erie, which is known locally for its focus on compassion and attentive service. There are some smoking restrictions indoors, but it's relaxed outside. The Residence has more of a grand old hotel style but offers comfort, security, and a strong sense of community right by the natural beauty of Presque Isle Bay.

    People often ask...

    The Residence at Presque Isle Bay offers competitive pricing, with rates starting at a cost of $4,471 per month.

    The Residence at Presque Isle Bay offers assisted living and memory care.

    There are 54 photos of The Residence at Presque Isle Bay on Mirador.

    The full address for this community is 1012 W Bayfront Pkwy, Erie, PA 16507.

    No, The Residence at Presque Isle Bay does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number453500
    Facility typeFull
    License classLicensed
    Capacity138 residents
    LicenseeINTEGRACARE ERIE LLC
    Care servedPersonal Care Homes
    EffectiveJuly 14th, 2025
    ExpiresJuly 14th, 2026
    Special certificationSpecial Care Unit (capacity 22)
    View the official license record

    Inspection Reports

    21

    Reports

    27

    Type A Citations

    5

    Type B Citations

    0

    Complaints

    4

    Years

    22 Dec 2025Inspection
    Determined that the submitted plan of correction is fully implemented and ongoing compliance is required. Several deficiencies related to surfaces, positive interventions, service descriptions, and assessments were identified.
    • Type A2600.88.aSurfaces
    • Type A2600.201Positive Interventions
    • Type A2600.223.aDescription of Service
    • c2600.225.cAdditional Assessment
    01 Dec 2025Inspection
    Found deficiencies related to abuse and failure to update resident assessments and support plans to reflect significant behavioral changes. Incidents included verbal threats and a pushing incident causing injury.
    • Type B2600.42.bAbuse
    • 2600.227.cSupport Plan Revision
    21 May 2025Inspection
    Found no deficiencies.
    28 Feb 2025Inspection
    Identified two deficiencies related to annual medical evaluations and additional assessments.
    • 2600.141.b.1Annual Medical Evaluation
    • 2600.225.cAdditional Assessments
    27 Jan 2025Inspection
    Found violations involving abuse/neglect and failure to follow prescriber orders, including unadministered medication and a resident's hospitalization and death.
    • 2600.42.bAbuse
    • 2600.187.dFollow Prescriber's Orders
    12 Aug 2024Inspection
    Identified that the resident's support plan did not document how care for diagnosed conditions would be met.
    • 2600.227.dSupport Plan Medical/Dental
    28 Jun 2024Inspection
    Found deficiencies for bed bug infestation, missing annual medical evaluations, and missing cognitive preadmission screenings for new admissions.
    • 2600.85.bInfestation
    • 2600.141.b.1Annual Medical Evaluation
    • 2600.231.cPreadmission Screening
    15 May 2024Inspection
    Found no deficiencies.
    01 May 2024Inspection
    Identified deficiencies in incident reporting, resident safety, medical follow-up, and care planning.
    • 2600.16.cWritten Incident Report
    • 2600.42.bAbuse
    • 2600.142.aSecure Medical Care
    • 2600.225.cAdditional Assessment
    • 2600.227.cSupport Plan Revision
    09 Apr 2024Inspection
    Found no deficiencies. Licensing requirements were met.
    13 Feb 2024Inspection
    The licensing authority revoked the previous certificate and issued a first provisional license after identifying multiple deficiencies across care, safety, finances, and governance, including abuse reporting, staffing, and medication practices.
    • 55 Pa.Code § 2600.16cWritten Incident Report
    • 55 Pa.Code § 2600.42bAbuse
    • 55 Pa.Code § 2600.60aStaff/Support Plan
    • 55 Pa.Code § 2600.89bHot Water Temperature
    • 55 Pa.Code § 2600.92Windows and Screens
    • 55 Pa.Code § 2600.101jLighting/Operable Lamp
    • 55 Pa.Code § 2600.101rBedroom Window Coverings
    • 55 Pa.Code § 2600.132dEvacuation
    • 55 Pa.Code § 2600.132cFire Drill Records
    • 55 Pa.Code § 2600.141b1Annual Medical Evaluation
    • 55 Pa.Code § 2600.185aMedication Storage Procedures
    • 55 Pa.Code § 2600.187aMedication Records
    • 55 Pa.Code § 2600.187dFollow Prescriber's Orders
    • 55 Pa.Code § 2600.225aAssessment
    • 55 Pa.Code § 2600.225cPreadmission Screening
    • 55 Pa.Code § 2600.251bRecord Entries Legible
    • 55 Pa.Code § 2600.25aWritten Contract
    • 55 Pa.Code § 2600.26aQuality Management Plan
    • 55 Pa.Code § 2600.42cTreatment of Residents
    • 55 Pa.Code § 2600.51Criminal History Checks
    • 55 Pa.Code § 2600.63aFirst Aid/CPR Training
    • 55 Pa.Code § 2600.82cPoisonous Materials
    • 55 Pa.Code § 2600.65iTraining Records
    • Storing Food
    • Outdated Food
    24 Jan 2024Inspection
    Identified deficiencies related to resident dignity and respect, medical evaluation documentation, additional assessments, and posting of exit device codes.
    • 2600.42.cTreatment of Residents
    • 2600.141.aMedical Evaluation Information
    • 2600.225.cAdditional Assessment
    • 2600.233.cKey-Locking Devices
    16 Nov 2023Inspection
    Investigated reported deficiencies revealed multiple failures in reporting, safeguarding, and resident care practices, resulting in numerous regulatory violations across clinical, safety, and administrative areas.
    • Type A55 Pa.Code § 2600.16cWritten Incident Report
    • Type A55 Pa.Code § 2600.42bAbuse
    • Type A55 Pa.Code § 2600.60aStaff/Support Plan
    • Type A55 Pa.Code § 2600.89bHot Water Temperature
    • Type A55 Pa.Code § 2600.92Windows
    • Type A55 Pa.Code § 2600.101(j)Lighting/Operable Lamp
    • Type A55 Pa.Code § 2600.132dEvacuation
    • Type A55 Pa.Code § 2600.132cFire Drill Records
    • Type A55 Pa.Code § 2600.141.b.1Annual Medical Evaluation
    • Type A55 Pa.Code § 2600.185aImplement Storage Procedures
    • Type A55 Pa.Code § 2600.187aMedication Record
    • Type A55 Pa.Code § 2600.187cRefusal of Medication
    • Type A55 Pa.Code § 2600.187dFollow Prescriber's Orders
    • Type A55 Pa.Code § 2600.225aAssessment
    • Type A55 Pa.Code § 2600.231cPreadmission Screening
    • Type A55 Pa.Code § 2600.25aWritten Contract and Review
    • Type A55 Pa.Code § 2600.26aQuality Management Plan
    • Type A55 Pa.Code § 2600.63aFirst Aid/CPR Training
    • Type A55 Pa.Code § 2600.82cLocking Poisonous Materials
    • Type A55 Pa.Code § 2600.103gStoring Food
    • Type A55 Pa.Code § 2600.103iOutdated Food
    • Type A55 Pa.Code § 2600.101(r)Bedroom - Shades/Window coverings
    • Type A55 Pa.Code § 2600.187dFollow Prescriber's Orders (diabetes care)
    15 Jun 2023Inspection
    Identified inadequate staffing on the secured dementia unit, with two staff not sufficient to supervise residents when one resident required two staff for care.
    • 2600Staff/Support Plan
    24 May 2023Inspection
    Identified multiple deficiencies across abuse reporting, incident reporting, resident supervision, fire safety, and maintenance. Violations covered reporting timelines, staffing, equipment, and environmental conditions.
    • Type B2600.15aResident Abuse Report
    • 2600.16.cWritten Incident Report
    • Type B2600.42.bAbuse
    • 2600.60.aStaff/Support Plan
    • 2600.88.aSurfaces
    • 2600.89.bHot Water Temperature
    • 2600.95Furniture and Equipment
    • 2600.101.jLighting/Operable Lamp
    • 2600.103.fRefrigerator/Freezer Temps
    • 2600.105.gLint Removal and Duct Cleaning
    • 2600.132.cFire Drill Records
    • 2600.132.eFire Drill Sleeping Hours
    • 2600.132.gFire Drills Days/Times
    • 2600.132.hDesignated Meeting Place
    • 2600.162.cMenus Posted
    • 2600.185.aImplement Storage Procedures
    14 Feb 2023Inspection
    Found multiple deficiencies in confidentiality of records, sanitary conditions, surfaces, bedside lighting, fire drill compliance, and medical evaluations requiring corrective actions.
    • 2600.17Record Confidentiality
    • 2600.85aSanitary Conditions
    • 2600.88aSurfaces
    • 2600.92Windows
    • 2600.101j7Lighting/Operable Lamp
    • 2600.132aMonthly Fire Drill
    • 2600.132cFire Drill Records
    • 2600.141aMedical Evaluation
    20 Dec 2022Inspection
    Identified a deficiency where a resident did not have a resident-home contract with the current owner after ownership change.
    • Written Contract and Review
    27 Sept 2022Inspection
    Identified deficiencies related to supervision to prevent abuse, and incomplete medical evaluations for residents, including documentation gaps for dementia care.
    • Type B2600.42.b.Abuse
    • Type A2600.141.a.Medical Evaluation Information
    • Type B2600.231.b.Medical Evaluation
    26 Jul 2022Inspection
    Found multiple regulatory deficiencies including confidentiality breaches, staffing on sleeping shifts, sanitation issues, safety hazards, incomplete medical evaluations, missing assessments, and lack of objection documentation for secure unit admission.
    • 2600.17Record Confidentiality
    • 2600.58aAwake Staff 16 or More
    • 2600.85aSanitary Conditions
    • 2600.88aSurfaces
    • 2600.92Windows
    • 2600.95Furniture and Equipment
    • 2600.101jLighting/Operable Lamp
    • 2600.105gLint Removal and Duct Cleaning
    • 2600.109bRabies Vaccination
    • 2600.132cFire Drill Records
    • 2600.141aMedical Evaluation
    • 2600.141b1Annual Medical Evaluation
    • 2600.162cMenus
    • 2600.184aResident's Meds Labeled
    • 2600.224aPreadmission Screen Form
    • 2600.225aAssessment 15 Days
    • 2600.227aSupport Plan
    • 2600.227gSupport Plan Signatures
    • 2600.231eNo Objection Statement
    • 2600.225cAdditional Assessment
    29 Apr 2022Inspection
    Determined that the submitted plan of correction was fully implemented and ongoing compliance must be maintained.
    04 Mar 2022Inspection
    Identified four deficiencies related to resident rights, poison safety, medication security, and confidentiality.
    • 2600.42.cTreatment of Residents
    • 2600.82.cLocking Poisonous Materials
    • 2600.183.bMeds and Syringes Locked
    • 2600.254.aRecords Discharge/Active

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