Caring Place

    103 North 13th Street, Franklin, PA, 16323
    3.5 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean but unsafe, poor communication

    I had a mixed experience. The building is very clean, quiet and well organized, DON Roger and many nurses, aides, dietary and therapy staff were caring and knowledgeable, rehab/activities and church services were excellent. But I also saw serious problems - unresponsive staff to call bells, toileting neglect that led to UTIs, incidents of abusive language and racial discrimination, poor communication, staffing shortages, a hospice push without family knowledge after a fall, high costs and few private rooms. Because of those safety/communication issues I can't recommend it for long-term care, though I might consider it for short respite.

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    Amenities

    3.50 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.0
    • Meals

      3.5
    • Amenities

      2.0
    • Value

      1.5

    Location

    Map showing location of Caring Place

    About Caring Place

    The Caring Place sits at 103 North 13th Street in Franklin, Pennsylvania, right among beautiful rose bushes in red mulch, and you can catch a nice view of French Creek from some second-story rooms, and the building, which went up in 1995, shows off a red brick exterior with a grand entrance that's hard to miss. The facility does more than one thing, since it works as an assisted living and personal care home, plus a nursing and rehab center, and they even have skilled nursing, rehab units, long-term care, and a memory care program set up for those who need it. The rooms come in double private, private, and semi-private options, and each room has its own climate control, closet, emergency call system, private full bathroom, flat screen TV, individual entrance, and lets residents look outside at the gardens if they want. You'll find communal dining so nobody has to eat alone unless they want to, and the place covers things like housekeeping, laundry, linen service, regular maintenance, plus salon help if folks are interested, and van rides for shopping or doctor trips. There are plenty of indoor common areas for social activities and programs meant to keep everyone busy and engaged, like educational classes, faith-based services, and even some simple fitness or wellness groups, and outside there's green space to enjoy.

    The place is a not-for-profit that's licensed as a personal care home and connects with the Churches of God, which guides the staff's focus on hope and healing according to the Christian tradition, and they're known for offering devotional services and on-site chaplain visits when people need them. Each resident who signs up gets help as needed with grooming, daily care, medication assistance, regular health monitoring, and blood pressure checks, but they also let more independent folks do their own thing while giving help if somebody's gone through surgery or illness and needs relief with respite care options. The team includes a part-time nurse on staff who helps with medication and daily reminders, and the skilled nursing side brings supervision from trained professionals, so families can know help is at hand for more serious medical needs. All meals come included and are served with attention to health and dietary needs, and the community pulls together for arranged social, spiritual, educational, and recreational activities. They've got a basic email contact and a website set up for information, plus a fax line for sending or getting paperwork when families need to arrange things ahead of time.

    People notice the staff at The Caring Place-folks working in nursing, cleaning, and dining-tend to care about the residents, which comes through in how the place stays clean and feels like people look out for each other day after day, and this earns the place an average rating of 3.4 from ten online reviews, which isn't perfect but says something about steady service and care. The Caring Place opened in 1996 thanks to Mary Griffin and over the years it's served over 500 young people with a special focus on providing a safe and supportive place for children and teenagers who need extra help, and although today the focus leans toward senior care, this history of caring for others still shapes the way people treat each other there. Every room stays well-equipped for emergencies with call systems and bathroom safety, and the whole place keeps running on a regular schedule with meals, lights, heating, air, water, and pharmacy services all looked after. The Caring Place holds a state license as a personal care home, and they do regular tours for anyone who wants to see the place before making a decision.

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