AnonymousCurrent/former resident
    5.0

    Bright building with caring staff

    I live here and it has exceeded my expectations: a bright, beautiful new building with a 5-star, hotel-like vibe, spotless common areas, an enormous patio with flowers and herbs, and a lovely private suite with bathroom and kitchenette. The caring, friendly and well-trained staff - led by outstanding nurse administrator Wendy and invested owners - provide high-quality care; fresh homemade meals are prepared three times daily and daily activities (crafts, bingo) keep us engaged. I feel safe, very well cared for, and would highly recommend it, though a few staff are still in training.

    Pricing

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    Amenities

    4.88 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      4.9

    Pros

    • New, modern building
    • Hotel-like, 5-star vibe
    • Spacious common areas
    • Large patio with flowers and herb garden
    • Private suites with bathroom and kitchenette
    • Very clean facility and bathrooms
    • Fresh, homemade meals prepared three times daily
    • Attentive CNAs and caregiving staff
    • Outstanding nurse administrator (Wendy)
    • Caring, friendly, and knowledgeable staff
    • Competent administration and invested ownership
    • Daily activities and amenities (e.g., crafts, bingo)
    • Residents feel safe and well cared for
    • Versatile and well-trained staff
    • Bright, welcoming, homey atmosphere
    • Highly recommended; often exceeded expectations

    Cons

    • Some staff still in training (occasional inconsistency)
    • General mentions of 'room for improvement' (unspecified)

    Summary review

    Overall sentiment across the reviews is strongly positive. Reviewers consistently highlight the facility as new, modern, bright, and reminiscent of a high-end hotel. Multiple comments emphasize that the building and common areas are spacious, very clean, and welcoming. The physical environment is a clear strength: private suites with their own bathrooms and kitchenettes, an expansive patio with flowers and an herb garden, and well-kept communal spaces contribute to a comfortable, homey atmosphere that residents and visitors appreciate.

    Care quality and staffing receive frequent praise. The nurse administrator Wendy is singled out as outstanding, and CNAs are described as attentive and caring. Reviews repeatedly call staff knowledgeable, pleasant, and friendly, noting that caregivers make residents feel safe and well cared for. Ownership and management are characterized as competent and invested, which reviewers link to the high standard of care. Several reviewers explicitly say the facility exceeded expectations and that they would recommend it.

    Dining and daily life are also strong points. Meals are described as fresh and homemade, prepared three times daily, a feature that appears consistently in the summaries. Activities programming is mentioned by name (crafts, bingo) and generally described as daily and varied, supporting resident engagement and socialization. Amenities and the overall programming further reinforce the hotel-like, comfortable living experience many reviewers describe.

    While overwhelmingly positive, the reviews contain a couple of minor, recurring concerns. A few comments note that some staff are still in training, implying occasional inconsistency in service or experience as new employees onboard. There are also vague mentions of "room for improvement," but these are not tied to specific, recurring problems in the summaries provided. No serious safety, cleanliness, or care deficits are reported; the negative points are limited, nonspecific, and appear minor relative to the volume of praise.

    In sum, the aggregated picture is of a newly built, well-maintained senior living community with a hotel-like environment, strong management, engaged ownership, attentive and caring staff, quality dining, and regular activities that support resident well-being. The named clinical leadership (Wendy) and competent administrative oversight are notable positives. Prospective residents and families reading these reviews should feel reassured about cleanliness, comfort, and level of care, while being mindful that occasional staff training and minor, unspecified improvements may be ongoing as the community continues to develop.

    Location

    Map showing location of The Fountains at Indiana

    About The Fountains at Indiana

    The Fountains at Indiana, found at 2698 West Pike Road in Indiana, PA, is a new senior care facility opening in December 2024, and you'll notice it's a small community with only 22 private suites which means the rooms are bright and large and designed so people will feel comfortable talking with each other. The place has a very modern look, leaning toward what you'd expect in a hotel, so everything feels open and relaxed with well-kept rooms and bathrooms that stay clean. The Gardens is their dedicated Memory Care facility, offering extra help for folks with cognitive needs, and everyone living there can have their own private suite with Wi-Fi access, which is handy if you need to use your devices in different spots around the building. Seniors can bring their pets, and the building's both wheelchair friendly and easy to get around in, so those with walkers or canes won't have trouble. The dining services are made for older adults, with meals that fit their needs, and the facility takes on daily chores like housekeeping and cooking so residents can focus on relaxing or joining in on activities and exercise programs. The library is a quiet spot in the building, set up with reclining leather couches for anyone who likes to read or just sit and think for a while. The Fountains at Indiana provides different types of care, including personal help with bathing, dressing, showering, and managing medications, and active seniors can also get support for whatever daily tasks they might struggle with. If someone prefers to stay in their suite but needs care, the staff offers in-home personal care, so people don't need to leave their rooms for assistance. This facility works to keep a safe and secure place to live, and the caregivers receive regular training and grow in number as more residents move in, which means everyone gets attention as the needs of the community change. People who want to tour the facility or see the rooms can set up a visit ahead of time, so it's easier to decide if this place is a good fit. The Fountains at Indiana aims to help seniors feel at home by providing simple, elegant living and removing the stress of daily chores, with special programs and spaces set up so people feel part of a family. If you need more information, their website is www.thefountainsatindiana.com.

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