Highlands Healthcare and Rehabilitation Center

    918 Main St, Laporte, PA, 18626
    4.4 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, serious safety issues

    My experience was mixed: the facility is clean, home-like, with good food, dementia-friendly activities, and many staff who were kind, professional and helped my mother regain strength with effective therapy. At the same time I witnessed serious lapses - falls, missed monitoring, untreated UTI/sepsis concerns, poor hydration/hygiene, inconsistent meals, dirty areas and frequent communication/phone failures, plus occasional rude or unresponsive staff. Overall the staff is caring in many ways, but safety, monitoring and communication need urgent improvement before I would fully trust them.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.42 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.2
    • Meals

      3.4
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Highlands Healthcare and Rehabilitation Center

    About Highlands Healthcare and Rehabilitation Center

    Highlands Healthcare and Rehabilitation Center sits on Main Street in Laporte, Pennsylvania, offering several types of care for seniors with different needs, and you'll find skilled nursing, long-term care, assisted living-with help for things like bathing, getting dressed, and moving around-as well as memory care, respite stays, and plenty of rehabilitation options like physical, occupational, and speech therapy, even stroke, cardiac, and orthopedic rehab, and their team tends to use newer equipment while having nurses and therapists work together on recovery plans that focus on each person's comfort, independence, and goals. The center runs around the clock, always staffed to support about one hundred residents most days, with a nurse staffing level listed at about 3.3 nurse hours per resident daily, and recent records show there's a nurse turnover rate of fifty-six percent, which is something families often ask about. Highlands provides wound care, IV care, diabetic diets, and medication management, alongside personalized care plans, and for those who need it, there are specialized programs and constant support for people living with Alzheimer's and dementia, with staff trained to be compassionate and helpful, trying to keep things feeling respectful and homelike.

    Rooms come fully furnished, including private bathrooms, and the place has useful services like housekeeping, linen changes, meals served restaurant-style, and community transportation for outings and appointments. Residents can visit a beauty salon, computer center, gym, game room, gardens, or library, and there's a wellness center plus activities run by the staff or sometimes even the residents themselves-so there are often chances for day trips or group gatherings. Highlands is known locally for its focus on physical, occupational, and speech therapies and for providing resources and guidance for families thinking about long-term care, though it's worth noting that inspection records show fifty-one total deficiencies and several citations-including nine related to infection control and issues with timely notifications about bed hold policies or maintaining residents' range of motion-which families will want to consider when researching. The facility holds up to one hundred twenty certified beds and has been operated by Ralley LLC since spring 2024, and affiliation with Century Healthcare is listed. You'll find people describe the atmosphere as family-like and welcoming, with staff aiming to treat everyone with dignity, and rating scores from public reviews average out at about 3.3 stars from four residents or families. Highlands Healthcare and Rehabilitation Center puts an emphasis on individualized care, therapy, and comfort, and while some reports point out areas for attention, the center remains a choice for many looking for skilled nursing, rehab, and memory care options in the area.

    People often ask...

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