Quality Life Services - Mercer

    8221 Lamor Rd, Mercer, PA, 16137
    3.2 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, serious safety concerns

    I found genuinely caring nurses, friendly staff, good meals, and nice activities - some rooms were spotless and home-like. However, persistent understaffing, poor management and communication, inconsistent cleanliness (reports ranged from very clean to mold/urine/MDRO issues), safety/medical oversights and restrictive visitation left me worried. I saw both excellent caregivers and alarming shortcomings - check the specific unit and staffing before deciding.

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    Amenities

    3.24 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.3
    • Meals

      4.2
    • Amenities

      2.8
    • Value

      2.0

    Location

    Map showing location of Quality Life Services - Mercer

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