Highland Hills Post Acute

Highland Hills Post Acute sits in the North Hills area of Pittsburgh, PA, and has 200 certified beds, serving about 164 residents a day, and the place changes ownership recently, so some folks might notice new policies or faces around, and there's a summer carnival every year that gives everyone a chance to come together for some fun or fresh air. The building offers a wide set of care choices, from skilled nursing and intermediate care for those who need a lot of daily help, to short-term rehab for people going home from the hospital, and holds care options like Independent Living, Assisted Living, Memory Care, non-medical Home Care, Adult Day Services, and Post-Acute care, working under Genesis Healthcare and keeping membership with the American Health Care Association. You'll find 24/7 admissions and a front desk always open, so families can ask about insurance, the care types, and how things work whenever they need, and there's a virtual tour for people to see the place from afar. Amenities and activities try to bring the comforts of home and aim to keep residents busy, offering daily support that adjusts to health needs, and the staff describes the approach as "Care with a personal touch," promising to focus on safety and quality. The place says it has skilled nursing, Medicare-certified Home Health Care and Hospice Care, 24/7 healthcare services, and even a team of licensed experts always around for help, but inspection reports show 80 deficiencies so far, including ones about not keeping up with resident care plans, nurse and aide competency, and several infection-related issues, so some parts of the operation have room to improve, and nurse turnover sits at 51.0%, which is higher than the state's 47.0% average, plus each resident gets about 3.07 nurse hours per day, lower than the state's 3.9 average. The facility's linked to Active Adult Living programs, tries to balance the mix of independence and support, and uses modern amenities with systems like PACS helping staff manage the day. Everyone can expect staff to focus on safety, offer support tailored as best as they can, and try to keep the place friendly and steady, but families may want to look at inspection details and talk about the care plan process if considering a stay.