Whitehall Borough Post Acute

Whitehall Borough Post Acute sits in a spot that's seen over thirty years of care, operated by HCR ManorCare, and managed now by Diane Morris since November 2022, and what people find here is a broad range of medical services with skilled healthcare professionals who give support and treatment for folks with all kinds of needs, whether it's short-term rehab after a hospital stay or long-term care when someone can't go home, and they cover things like palliative care, memory care, respite care, and help with daily tasks like bathing, dressing, and getting around, along with medication management, well-balanced meals-even for special diets-and a dining room where people sit together to eat, with some living spaces having private bathrooms and little kitchenettes so residents have some comforts of home, and all that's in a place with about 146 folks living here on any day, and 166 beds total, so it's bigger than some places, though it does have its drawbacks like some pharmacy and infection-related deficiencies that have come up on inspections, a nurse turnover rate over 50%, and it recently changed ownership, so that does affect continuity, though you still get 3.54 nurse hours per resident per day and 24-hour nurse supervision, with a team known for being friendly and helpful, and for their focus on skilled nursing, rehabilitation, and post-acute services, including physical, occupational, and speech therapy, plus things like diabetic and non-ambulatory care, and folks have access to assisted living with support for almost any level of need, with amenities including a fitness room, salon, garden space, activity and game rooms, scheduled daily activities, a small library, beauty salon, transportation help, and community events and outings, all in a building that tries to balance medical support with things for comfort and engagement, though like any large nursing home it can feel busy and sometimes a little impersonal, but the staff do try to keep things patient-focused with services from ProMedica Skilled Nursing & Rehabilitation and ManorCare Health Services-Whitehall Borough, and they've got technology like PACS in use, they're affiliated with Genesis Healthcare, and they're recognized as an AHCA Proud Member, and you can get 24/7 admission support plus help with insurance questions during daily front desk hours, and people who are considering a move here can look at a video and see pictures online before visiting, and overall Whitehall Borough Post Acute has tried to keep its reputation for solid, personalized care and strong rehab services, but it's important to know about the operational changes and inspection findings if you're thinking about this as a care option.