The Community at Holy Family Manor

    301 Nazareth Way, Pittsburgh, PA, 15229
    4.6 · 40 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff but staffing issues

    I placed my mother here and overall had a positive experience - staff are kind, caring and communicative, the administrator and nursing director are hands-on, and therapy/activities are excellent. Rooms are spacious or private, the facility feels safe (good pandemic response), meals and chapel are nice, and the memory-care unit is especially strong. Downsides: they can be understaffed, medical responses are sometimes slow, parts of the building are dated and cleanliness can be uneven, and there have been occasional safety hiccups. For the cost and location, I found the value reasonable and would recommend, but check current staffing and on-site medical availability first.

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    Amenities

    4.58 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      3.5
    • Value

      4.0

    Location

    Map showing location of The Community at Holy Family Manor

    About The Community at Holy Family Manor

    The Community at Holy Family Manor gives seniors a place to live with care and comfort on a peaceful campus in Pittsburgh, PA, where you'll find a community guided by the mission of the Sisters of the Holy Family of Nazareth, really holding onto their values of love, hospitality, and listening, and the staff, like the Executive Director, Administrator, and Service Directors, all work as part of a team that stays above the state-required staffing numbers and keeps training to make sure residents get good care, so you can expect someone around to help any time, day or night. The facility has 42 spaces for Personal Care and 12 spots for Memory Care residents, with the Sisters Wing offering 12 more units, and the rooms include private, semi-private, and private suites, all meant to let people stay as independent as possible while still feeling cozy, plus the building and grounds are laid out to help people with memory problems feel safe and comfortable, with strong security features in the Memory Care Unit, life skills stations, and a setting made to cut down on confusion and wandering, focusing on helping people with memory loss help themselves as much as they can, which really keeps them engaged.

    Residents can expect personal care with help for things like bathing, dressing, and medication, and there's special care for Alzheimer's and dementia, with individualized wellness strategies shaped to each person's needs, plus the facility supports families with a wide range of services from childcare to senior care, always centered on a tradition of community and faith, and really urging families to stay together and support each other, which you don't always find in every place, while the campus itself welcomes people of all backgrounds and has always served multicultural communities, especially during hard times. The daily routine stays busy, with crafts, pet therapy, live entertainment, visits to the beauty salon, meals in a communal dining room, and even social lounges with nice views, outdoor balconies, and grounds to get some fresh air, plus free Wi-Fi, transportation, and parking if needed.

    Every day starts with Catholic Mass in the chapel, but there are also ecumenical services and meditation for all faith groups, so everyone can find a place for spiritual support or just some time to think, and strict visitation and safety guidelines remain in place to keep families connected and everyone healthy. The Community at Holy Family Manor stays focused on helping people keep as much of their independence as they can, always treating every person with respect and kindness, and the large activity rooms and open areas make it easy to see friends or take part in group events, with meals provided, and lots of options for staying active or just relaxing, always keeping that sense of family alive.

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