The Residence at Arrowood

    512 Lewis Run Rd, Pittsburgh, PA, 15122
    3.6 · 5 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Pleasant facility with staffing concerns

    I moved my mom in and overall I'm pleased-apartments are spacious and spotless, staff are friendly, 24-hour medical help is available, and it's good value so she's safe and happy. Downsides: chronic staff shortages and the food has declined since COVID (service can be poor). Management changes have noticeably improved care and cleanliness, but beware Arrowood (not certified) - we left after a week. I'd recommend this place with reservations.

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    Amenities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.7
    • Meals

      1.8
    • Amenities

      3.6
    • Value

      4.5

    Location

    Map showing location of The Residence at Arrowood

    About The Residence at Arrowood

    The Residence at Arrowood offers a comfortable place for seniors to live, with a warm and friendly atmosphere where people seem to know each other and look out for each other, which you don't always see these days. The staff act helpful and kind, and you'll notice folks laughing in the common areas, whether they're playing games, reading in the library, or joining in on a cooking class or a live music event, and there's a steady calendar of activities that gives everyone something to look forward to, whether it's a happy hour or a devotional service held both on-site and off-site by visiting chaplains or priests from different faith traditions. The community sits near doctors, pharmacies, cafes, and parks, so it's practical for family visits or a short outing, and they offer transportation for errands or appointments. There are several care options including independent living for more active older adults, memory care with added safety for those dealing with Alzheimer's or dementia, assisted living for those who need help with daily tasks like bathing or managing medicines, and skilled nursing for folks who need long-term or post-acute care, which includes a RecoverWell program to help people get back on their feet after illness or injury.

    The staff provides care 24 hours a day, helping with everything from dressing to medication, and they pay attention to special health needs like diabetes, non-ambulatory conditions, and incontinence, using a personal approach so each person gets what they need without confusing routines. Meals come from a professional chef who works to make them both nutritious and good tasting, which isn't always easy, and they do offer meals for guests along with a restaurant-style dining room, so it feels more social. Apartments have air-conditioning and are handicap accessible; they allow cats and dogs, which means people don't have to leave their pets behind. There's Wi-Fi throughout for those who want it, plus a range of other amenities like a wellness spa, fitness room, cable TV, and game room, and you can always find someone to talk to in the indoor or outdoor common areas.

    Spiritual life matters here, so Catholic and Protestant services are offered, often with visiting chaplains; if someone's interested in other faiths, they help make arrangements. The community uses a scoring system to keep families informed about safety, and there's a 24-hour Compliance Line people can call for concerns about care, which helps give people peace of mind. Private rooms aim for calm and restful nights, and the place does its best to welcome all, not discriminating by race, color, origin, age, disability, or other status. There's recognition for good work through Best of Senior Living and All-Star awards, but people seem not to make a big fuss about it. Daily life includes educational speakers, group fitness, outings, and wellness programs that encourage staying active in any way that feels comfortable. All in all, The Residence at Arrowood tries to make the routines of living easier, safe, and more pleasant, even on tough days, so people can focus more on friends, interests, and just feeling at home.

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