The reviews are predominantly positive about Forest Hills Personal Care Home. Families and visitors describe compassionate staff, warm resident interactions, and a welcoming, home-like atmosphere. One family member, however, expressed concern about the quality of care their loved one received. That account provides no further detail and differs from the favorable descriptions, so the reviews alone do not clarify the nature or extent of the concern.
Dining is a recurring strength: reviewers praise home-cooked meals, including food prepared from scratch. Activities appear varied and tailored to resident participation, with crafts, themed events, celebrations, parades, and family-inclusive gatherings. Therapy animals are a distinctive feature; reviewers describe residents interacting with horses, chickens, rabbits, and fish, as well as golf-cart rides to locations such as the barn, pond, or community parades.
The setting is described as bright, peaceful, and home-like, with attractive bedrooms, a deck, and a covered patio. Reviewers also mention the wooded surroundings and opportunities to spend time outdoors. One visitor specifically praised the cleanliness. The accounts suggest an environment designed to offer both indoor group activities and access to outdoor experiences.
Management feedback is mixed but limited: a contractor praised the owner’s approach to project quality, while another reviewer offered a brief negative assessment of management without specifics. Overall, positive comments about staff, meals, activities, and surroundings substantially outnumber the critical comments in this set. Because the reviews provide little detail about the negative care and management concerns, prospective families may wish to discuss staffing, care practices, and management communication directly during a visit.








