Overall sentiment across the reviews for Country Acres Personal Care Home is strongly positive, with the most consistent praise directed at the quality of care and the staff. Multiple reviewers highlight an extremely caring, communicative, and well-staffed environment. Staff are repeatedly described as supportive, attentive, and hands-on — assisting with meals, housekeeping, laundry, medication management, and providing dementia-specific measures. The facility is credited with providing end-of-life care and having nursing and hospice resources available, reinforcing a perception of comprehensive clinical and supportive services.
The facility itself is characterized as small and home-like (around 30 residents), which reviewers frame as a strength: it creates a family-style atmosphere and makes residents feel at home. Practical design features are also emphasized — the single-floor, all-on-one-floor layout is viewed as convenient and accessible. The dining area is noted as open and airy, and the food receives multiple compliments. Cleanliness is another repeated positive: reviewers explicitly call the facility very clean. The presence of dementia door alarms indicates attention to safety for memory-impaired residents.
There is, however, a clear pattern of mixed feedback regarding living space and activities. Several reviewers point out small resident rooms and shared bathrooms, which may be a trade-off for the smaller, more intimate setting. On activities, reports diverge: some reviews praise “lots of activities” and say the home meets all needs, while others report limited activities — in one case residents were quarantined to their rooms and bingo was listed as the only activity. This inconsistency suggests variability over time or differences in resident experience; the reference to quarantine implies some activity limitations may have been temporary or situational (for example, infection-control measures), but reviewers do not uniformly clarify the cause.
Management and leadership receive favorable mentions: reviewers cite a great director and a dedicated owner who contribute to the home-like, caring culture. Staff communication is called out positively, which complements the repeated theme of individualized attention. The only notable non-care-related concern raised in the reviews is a reported wage discrepancy: one reviewer noted an offer of low pay that did not match an advertised pay range. While this is an isolated report, it could have implications for staff recruitment or retention if it reflects a systemic issue.
In summary, Country Acres Personal Care Home is depicted as a small, intimate facility with strong, compassionate staff and a high level of hands-on care, making it particularly suitable for families seeking personalized attention, dementia care safeguards, and end-of-life support. Prospective residents and families should be aware of the smaller room sizes and shared-bath arrangements and should ask about current activity schedules and any recent or ongoing restrictions that might limit group activities. It would also be prudent to clarify staffing stability and compensation practices if workforce concerns are a priority. Overall, the reviews portray a clean, warm, and well-managed home with exceptional staff-driven care, tempered by a few practical considerations about space, activity consistency, and a single report of pay-related concern.
