Overall sentiment in the reviews for Assisted Living At Evergreen is strongly positive, with recurring praise focused on staff quality, cleanliness, communication, and resident engagement. Reviewers consistently highlight attentive, caring caregivers and administrators who provide proactive, complete updates to families. Several accounts describe staff as going above and beyond, being patient and gracious, and taking time to show families the facility. The facility is frequently described as clean, homey, and attractive — with spacious rooms, nice decor, bright lounges, and pleasant common areas that contribute to a welcoming atmosphere.
Care quality and clinical support are emphasized as strengths. Multiple reviews note knowledgeable nursing staff and a weekly nurse practitioner presence, with strong health communication to families about residents' conditions. Personal care routines such as regular showers and haircuts are called out positively, and reviewers indicate that residents receive consistent attention. Although one comment references staffing levels as a factor, the prevailing impression is that care remains good even in light of that constraint.
Facilities and environment receive repeated positive mention. The building is described as extremely clean and well-maintained, with a home-like ambiance. Common spaces and an activity room are highlighted as bright and inviting, supporting social interaction. The facility's smaller size is noted favorably by some reviewers who found it welcoming, though one reviewer pointed out that the presence of multiple floors could be a drawback for certain residents (mobility or convenience considerations).
Dining and meals are another consistent positive theme. Reviewers remark on tasty, hot meals with substitutions available and generally plentiful food. Several comments explicitly state that the dining experience is satisfactory, and hot meals and snacks are mentioned in conjunction with the facility's attentive service.
Social programming and activities appear active and varied. Reported offerings include bingo, exercise classes, crafts, and other group events, plus frequent family events that encourage engagement between residents and loved ones. The social environment is described as lively and supportive, and many reviewers felt their loved ones had plenty to do and opportunities to socialize.
Areas for improvement are limited but consistent enough to note. The facility does not appear to provide an on-site transportation van for outings — reviewers explicitly mentioned the lack of on-site transportation as a downside. Roommate compatibility can be an issue for some residents; one reviewer described a needy roommate causing stress for their family member. The building's multiple floors were identified as a potential drawback for residents who might have difficulty navigating stairs or elevators. A couple of comments imply staffing levels are something families consider (one reviewer praised care 'given staffing levels'), suggesting staffing could be a perceptible constraint in certain situations. Additionally, at least one reviewer expressed a desire for Sunday church services, indicating that some residents may miss religious services or would like a dedicated on-site option.
In summary, Assisted Living At Evergreen garners strong recommendations for its caring staff, clean and pleasant environment, effective communication with families, solid clinical support, good dining, and active programming. The most notable concerns are the lack of on-site transportation, occasional roommate issues, the multi-floor layout for mobility-challenged residents, and potential staffing considerations. For families prioritizing personal attention, cleanliness, social engagement, and clear communication, this facility is frequently described as a very good choice for both long-term placements and respite stays.
