I'm very pleased with the friendly, caring, and helpful staff and outstanding care-I never feel neglected and my health has improved. Rooms and the community are clean and updated, laundry is done daily, meals are appetizing, and there are daily activities and outings with doctors available on request. It's a pleasant, beautifully decorated place I would highly recommend.
Current/former resident
Jul 2026
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Reviews
5.00·(4)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
4.0
Amenities
4.5
Value
5.0
Pros
Responsive physician access
Clean, updated resident rooms
Daily laundry service
Appealing meal quality
Caring and friendly staff
Helpful supervisory/management presence
Engaging daily activities and outings
Well-maintained, pleasant environment
Improved resident health outcomes
High family/resident recommendations
Cons
Limited information on specialized clinical programs
Unclear after-hours medical coverage
Limited visibility into staffing consistency and turnover
Sparse disclosure of pricing and contract terms
Summary of reviews
Overall impression: Reviews of Quality Life Services Sugar Creek Personal Care present a consistently positive picture of day-to-day life. Commenters emphasize attentive caregiving, timely clinician contact when needed, and improvement in residents' health. Several reviewers specifically note physician visits on request and that doctors are contacted appropriately, which suggests an ability to coordinate medical care for routine needs.
Staff and management: Staff are repeatedly described as friendly, caring, and helpful; reviewers highlight helpful supervisors and an overall courteous tone among caregivers. This pattern indicates a culture that prioritizes respectful staff–resident interactions and accessible on-site management. The consistency of positive remarks about staff suggests that interpersonal care is a key strength of the community.
Dining and activities: Food quality is mentioned positively across multiple summaries, with descriptors such as appetizing and good food. The community also offers daily activities and outings, which reviewers cite as beneficial for engagement and quality of life. These features point to both routine social programming and efforts to provide varied meal experiences.
Facilities and services: Physical areas are described as clean, updated, and attractively decorated; daily laundry service and a well-maintained environment are noted. These operational details indicate attention to housekeeping, aesthetics, and basic resident services that support comfort and dignity.
Notable gaps and recommendations: The available reviews do not provide much detail on certain operational or clinical areas. There is limited commentary about specialized clinical programs (for example, memory-care tracks or intensive rehabilitative services), after-hours medical coverage, consistent staffing levels or turnover, and transparency around pricing and contract terms. Prospective residents and families would be advised to ask the community for concrete information on clinical capabilities, emergency and after-hours medical protocols, staff-to-resident ratios and turnover history, available therapy services, and a clear breakdown of costs and contract conditions to confirm that the facility’s operational practices align with their needs.
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Location
Quality Life Services Sugar Creek Personal Care is located at 109 Personal Care Ln, Worthington, PA, 16262.
About Quality Life Services Sugar Creek Personal Care
Quality Life Services Sugar Creek Personal Care gives seniors several options for living, with assisted living, memory care, independent living, home care, and nursing home services all available in one place, and you'll find that the rooms come in studios, one-bedrooms, two-bedrooms, and also semi-private spaces if you prefer to share, plus everything feels warm with that bit of old-fashioned craftsmanship in how it's put together, which is something folks notice right away. The facility works hard to keep things clean and offers a friendly and helpful staff who treat people kindly, and they're known for making sure residents can age in place with personalized care, help with daily tasks, and nurses who are always trained and ready. Meals here have even won awards, as the kitchen staff cook up a pretty wide range of options from classic American comfort food to low salt, low sugar, gluten-free, international choices, and residents appreciate that the food tastes good and feels nutritious. There's a full calendar of social, educational, and fun activities, some inside-like games, music by the piano, and devotionals-and some trips outside, all meant to keep folks active in body and mind. The community is roomy, with comfortable shared spaces, fireplaces, and a beauty salon, and there's always laundry, housekeeping, free Wi-Fi, and TV for those everyday needs. Showers are wheelchair accessible, the grounds are simple to get around for anyone with mobility challenges, and extra help like transportation, respite care, hospice support, guest meals, and even in-home care is on hand. The community works to prevent confusion and wandering for residents with memory loss, and people feel safe knowing the building is set up to avoid those worries. Many residents and families have spoken highly of their experiences, with positive reviews mentioning good food, plenty of activities, and a team that is joyful and kind, and the whole place does seem to aim toward giving every person a life that feels active, supported, and comfortable, which is all most folks are really looking for.
People often ask...
Quality Life Services Sugar Creek Personal Care offers assisted living.
There are 3 photos of Quality Life Services Sugar Creek Personal Care on Mirador.
The full address for this community is 109 Personal Care Ln, Worthington, PA 16262.
No, Quality Life Services Sugar Creek Personal Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Investigated an abuse allegation and identified multiple deficiencies related to reporting, privacy, and medication security. Specifically, there were delays in reporting, unsecured confidential information, and unlocked medication carts.
2600.16.cWritten Incident Report
2600.17Record Confidentiality
2600.42.sPrivacy
2600.183.bMeds and Syringes Locked
2600.254.cRecords Storing
06 Aug 2024Inspection
06 Aug 2024Inspection
Identified a deficiency related to safe storage, access, security, and documentation of medications and medical equipment.
2600.185aImplement Storage Procedures
24 Jan 2024Inspection
24 Jan 2024Inspection
Found that the licensing summary was not posted and several safety, training, and documentation deficiencies were identified; corrective actions were implemented.
2600.3.cPost Current License
2600.65.fTraining Topics
2600.65.gAnnual Training Content
2600.65.iTraining Record
2600.81.aAccomodation
2600.86.bBathroom
2600.87Lighting
2600.105.gLint Removal and Duct Cleaning
2600.183.bMeds and Syringes Locked
2600.185.aImplement Storage Procedures
2600.225.aAssessment
2600.85.dTrash Receptacles
2600.85.eTrash Outside Home
06 Apr 2023Inspection
06 Apr 2023Inspection
Found no deficiencies.
20 Dec 2022Inspection
20 Dec 2022Inspection
Identified multiple health, safety, and medication management deficiencies during a review, including alarms, ventilation, fire safety, and medication handling.
26 Pa. Code § 2600.18Applicable Health and Safety Laws
Renewed the license for a personal care home following renewal submission. Noted that an onsite review will occur within the next twelve months to monitor compliance.
18 Dec 2019Inspection
18 Dec 2019Inspection
Investigated found multiple deficiencies in policies, medication management, and resident care planning. Violations were identified across several regulatory areas.
2600Incident Policies
2600Menus Posted
2600Annual Training Content
2600Storing Medications
2600Completion Medication Course
2600Medication Procedures
2600Support Plan Medical/Dental
10 Oct 2019Inspection
10 Oct 2019Inspection
Determined that compliance measures were fully implemented and continued compliance must be maintained.
11 Mar 2019Inspection
11 Mar 2019Inspection
Identified deficiencies related to medication management, including inadequate audits, documentation, storage and disposal practices.
55 Pa. Code § 2600.183(f)Medication disposal upon discontinuance
55 Pa. Code Ch. 2600Maintenance of audit documentation
55 Pa. Code Ch. 2600Monthly medication audits and labeling verification
55 Pa. Code Ch. 2600Administrator observation of medication passes
23 Jan 2019Inspection
23 Jan 2019Inspection
Identified violations involving unsafe hot water temperatures and shortcomings in resident medical evaluations and medication management documentation.
2600.89(b)Hot water temperature in areas accessible to residents may not exceed 120°F
2600.184(a)(1)A resident shall have a medical evaluation at least annually
2600.141(a)(1)A resident shall have a medical evaluation by a physician, physician’s assistant, or certified registered nurse practitioner documented on a form specified by the Department, within 60 days prior to admission or within 30 days after admission
2600.187(a)(13) and 2600.187(a)(14)The information required by the medication administration records (MAR) shall be recorded at the time the medication is administered
2600.185(a)The home shall develop and implement procedures for the safe storage, access, security, distribution and use of medications and medical equipment by trained staff
2600.187(b)The information described in 2600.187(a)(13) and (14) shall be recorded at the time the medication is administered
06 Dec 2018Inspection
06 Dec 2018Inspection
Issued a regular license upon renewal for a Personal Care Home.
09 Nov 2018Inspection
09 Nov 2018Inspection
Found deficiencies related to medication administration oversight and documentation requirements.
55 Pa. Code Ch. 2600Education on medication changes and documentation
55 Pa. Code Ch. 2600Qualified staff to administer glucose testing and insulin injections
55 Pa. Code Ch. 2600Documentation re-education and MAR accuracy
24 Jan 2018Inspection
24 Jan 2018Inspection
Found deficiencies related to privacy of resident information, incomplete medical evaluations, and gaps in medication training. The plan of correction outlines steps to address these issues.
Type B2600.65(b)Privacy and confidentiality of resident information
Type A2600.141(a)(1)Medical evaluation
Type A2600.190(a)Medication administration training
01 Sept 2017Inspection
01 Sept 2017Inspection
Issued a license reflecting a name change for the facility; expiration remained unchanged.
31 Mar 2017Inspection
31 Mar 2017Inspection
Identified no regulatory violations from the March 31, 2017 licensing review.
27 Jan 2017Inspection
27 Jan 2017Inspection
Found multiple rule violations involving resident privacy, posting requirements, transportation safety, and medication practices during a licensing review.
2600.42(s)Right to privacy and possessions
2600.44(g)Posting of important numbers
2600.171(b)(5)Transportation safety and first aid kit
2600.190(a)Medication administration training
07 Dec 2016Inspection
07 Dec 2016Inspection
Granted renewal license and issued a certificate to operate a personal care home after review of the renewal application.
05 Apr 2016Inspection
05 Apr 2016Inspection
An inspector found multiple regulatory violations related to resident financial record-keeping, safety equipment, and care planning during a licensing investigation.
Type A55 Pa. Code §2600.20(b)(8)Itemized financial accounts to residents and designated persons
05 Jan 2016Inspection
05 Jan 2016Inspection
Determined that a revised license was issued following a name change; no deficiencies were cited.
16 Dec 2015Inspection
16 Dec 2015Inspection
Granted a regular license renewal after review of the renewal application; a license certificate was issued.
16 Jun 2015Inspection
16 Jun 2015Inspection
Found no deficiencies. No regulatory violations were identified.
08 Jun 2015Inspection
08 Jun 2015Inspection
Determined that the requested waiver was not needed and explained the provider could use its own forms if containing the same information as the Department's forms.
23 Dec 2014Inspection
23 Dec 2014Inspection
Regular license issued after renewal application. License issued following review.
10 Sept 2014Inspection
10 Sept 2014Inspection
Found no deficiencies. No regulatory violations identified during the inspection.
16 Jan 2014Inspection
16 Jan 2014Inspection
The regulator found multiple deficiencies across medication management, recordkeeping, and safety procedures, including missing toilet paper, unlabeled medications, outdated resident records, and incomplete fire drill documentation.
2600.102(h)Toilet paper shall be provided for every toilet
2600.184(a)The original container for prescription medications shall be labeled
2600.132(c)Fire drill records must show exit routes
2600.224(a)Preadmission screening documentation
2600.187(b)Documentation of medication administration
2600.185(a)Medication storage and narcotic handling procedures
2600.251(c)Resident records standardization
2600.252Resident records content
13 Dec 2013Inspection
13 Dec 2013Inspection
Issued a license to operate at 109 Personal Care Lane, Worthington, PA.
17 Jan 2013Inspection
17 Jan 2013Inspection
Identified deficiencies in staff orientation/training and incident reporting during the licensing review.
Type A55 Pa.Code §2600Regulation 55 Pa.Code §2600
14 Mar 2012Inspection
14 Mar 2012Inspection
Identified deficiencies in fire safety drills, medication management, and confidential record handling during a licensing review.
55 Pa Code §2600The most recent fire drill conducted during sleeping hours
55 Pa Code §2600The home shall follow the directions of the prescribed medications
55 Pa Code §2600Records of active and discharged residents
55 Pa Code §2600Medication labeling and MAR content
29 Dec 2011Inspection
29 Dec 2011Inspection
Found a privacy deficiency: the shared bathroom door lacked a lock for privacy.
55 Pa.Code §2600Privacy shall be provided for toilets, showers and bathtubs by partitions or doors.
16 Dec 2011Inspection
16 Dec 2011Inspection
Found a deficiency in medication management: a staff member walked away from the medication cart with unlabeled cups containing pills and used unlabelled medical devices.
Type A55 Pa.Code §2600Direct care staff training and supervision
21 Sept 2011Inspection
21 Sept 2011Inspection
Identified deficiencies for missing annual assessment and failure to revise the resident's plan after annual assessment.
55 Pa.Code §2600Plan updates – revision of plan of correction following annual assessment
21 Jan 2011Inspection
21 Jan 2011Inspection
Investigated several deficiencies including failure to post the current violation notice, incomplete medical evaluations, and unsecured records related to resident care.
55 Pa.Code §2600Regulations governing personal care homes
Type A55 Pa.Code §2600Medical evaluations and mobility assessment
Type A55 Pa.Code §2600Vital signs documentation / record keeping
11 Aug 2010Inspection
11 Aug 2010Inspection
Investigated a complaint that revealed violations related to abuse reporting and staff misconduct, showing failures in reporting and handling resident safety concerns.
55 Pa.Code § 2600Regulation 55 Pa.Code § 2600 - Standards for Personal Care Homes
11 May 2010Inspection
11 May 2010Inspection
Identified deficiencies in staff orientation and safety training during a licensing visit.
55 Pa.Code § 2600Staff orientation and safety training
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Quality Life Services Sugar Creek Personal Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Quality Life Services Sugar Creek Personal Care directly. There is no cost for this service. We are compensated by the community you select.
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