Brookdale Medi Park West

    7404 Wallace Blvd, Amarillo, TX 79106
    • Independent Living
    • Assisted Living

    Warm, caring, active, home-like community

    I'm very pleased with Brookdale - the staff are genuinely caring, treat residents like family, and provide attentive, high-quality care. My mother settled in quickly thanks to a warm, home-like atmosphere, clean well-maintained grounds, strong activities and outings, and good dining options. I feel confident recommending this caring, active community to families.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.64·(163)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.6
    • Meals

      3.7
    • Amenities

      4.4
    • Value

      3.1

    Pros

    • Compassionate, resident-focused staff
    • Staff who learn residents' names and provide personal attention
    • Extensive daily activity calendar
    • Robust on-site amenities (salon, theater, library, gym, café)
    • Spacious apartments with full kitchens
    • Accessible units and bathroom upgrades (roll-in showers, grab bars)
    • Pet-friendly accommodations
    • Transportation to medical appointments and shopping
    • Close proximity to hospital and medical services
    • Private and family dining options
    • Regular housekeeping and linen services
    • Clean, well-maintained interiors and grounds
    • Active social programs and organized outings
    • Variety of apartment floor plans including two-bedrooms
    • Covered parking and included utilities (internet/cable in some units)
    • Welcoming ambassador/host orientation
    • Flexible visiting policies and family-dining invitations
    • Guest lodging availability for families
    • Perceived good value and competitive pricing for many residents

    Cons

    • Inconsistent staffing levels and shift coverage
    • Gaps in clinical coverage, especially overnight
    • Unreliable medication-administration processes
    • Limited capacity for higher-acuity and continuous clinical care
    • Variable meal quality and limited therapeutic-diet accommodations
    • Billing inaccuracies and unclear charge structures for add-on services
    • Management communication gaps and inconsistent policy enforcement
    • Contract and move-in pricing inconsistencies or rushed admissions
    • Emergency-evacuation policy and end-of-life tenancy concerns
    • Maintenance and housekeeping inconsistencies in some common areas
    • Limited memory-care availability and dementia-specific programming
    • Evening activity variety and accommodations for low-vision residents

    Summary of reviews

    Brookdale MediPark West elicits a clear pattern: interpersonal care and social programs are widely praised, while certain operational and clinical systems are inconsistent. Families and residents commonly describe the staff as warm, personable, and attentive — employees frequently learn residents' names, help with transitions, and go beyond basic expectations. The community offers a broad activity calendar (bingo, brain fitness, outings, theater, choir and more) and a dense set of on-site amenities including a beauty salon, theater, library, exercise room, café, and private dining space. Apartment stock is generally described as spacious and well-appointed, with full kitchens, accessibility upgrades, and pleasant grounds close to medical resources and shopping.

    Care quality shows a mixed picture. The facility’s caregiving staff receive strong positive remarks for compassion and resident rapport, but reviewers also describe variability in hands-on care consistency. Short staffing and shift-coverage gaps have been associated with delays in assistance, and several comments identify weaknesses in medication-administration processes and limited overnight clinical coverage. The community is positioned toward independent and lower-acuity assisted-living residents; families needing continuous skilled nursing care or reliable overnight clinical presence should clarify staffing patterns and clinical scope before committing.

    Dining receives polarized feedback. Many reviewers enjoy the social dining environment, private-family dining options, and themed meals, while others cite monotony, declining quality, salty preparation, and occasions when kitchen supply issues affected service. There are also multiple references to limited accommodation for special therapeutic diets on the independent-living side and to add-on billing practices for services such as medication management. Prospective residents should verify menu variety, special-diet capabilities, and how dining-related concerns are tracked and resolved by management.

    The activities and social life are a distinct strength: the community supports a lively atmosphere, frequent outings, and opportunities for resident engagement that many describe as improving quality of life. That said, some reviewers noted fewer activity options after mid-afternoon and limited programming adapted for low-vision residents. Excursion capacity limits were also mentioned; families should ask about transportation availability, group-size limits, and adaptive programming if mobility or vision limitations are relevant.

    Facility condition and amenities are generally viewed positively. Multiple accounts describe clean, remodeled interiors, accessible bathrooms, and functional communal spaces. A subset of comments point to ongoing maintenance work, intermittent housekeeping shortfalls in hallways or common areas, and smaller-than-expected unit sizes for the price in some floor plans. The property’s proximity to medical centers and the availability of on-site guest lodging and covered parking are practical advantages cited by families.

    Management and administration present the most mixed signals. Reviewers reported instances of miscommunication, contract-pricing confusion, billing errors, and a perception of inconsistent policy enforcement following ownership or leadership changes. There are also mentions of policies that families consider overly restrictive or punitive — for example, concerns about end-of-life tenancy terms and unclear emergency-evacuation procedures. Because these items affect contracts, billing, and resident rights, prospective residents should obtain written explanations of fees, medication-service charges, termination and evacuation policies, and confirm escalation/contact procedures for clinical issues.

    Overall recommendation guidance: Brookdale MediPark West appears well suited to active, social seniors seeking a full suite of amenities, a busy activity program, and a community-oriented living environment. Families requiring dependable overnight clinical coverage, consistent medication administration, specialized memory care, or extensive therapeutic-diet services should evaluate those specific capabilities in person. Recommended due diligence items include asking for current staffing ratios and night-coverage details, written medication-administration protocols and fees, sample weekly menus and diet-accommodation practices, memory-care availability and admissions criteria, documentation of emergency-evacuation plans, and a clear copy of contract terms relating to move-out/termination and prorating. This approach will help align expectations with the community’s operational strengths and limitations.

    Reviews written on Mirador

    We have no reviews to show about Brookdale Medi Park West.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Brookdale Medi Park West

    Brookdale Medi Park West is located at 7404 Wallace Blvd, Amarillo, TX, 79106.

    About Brookdale Medi Park West

    Brookdale Medi Park West is a senior living community that sits in a quiet neighborhood near the Amarillo Country Club, close to parks, lakes, shopping, dining, and major hospitals, which really comes in handy for families. Residents live in a three-story building that has studio, one-bedroom, and two-bedroom apartments, with sizes ranging from 388 to 855 square feet, and these rooms include kitchen appliances and kitchenettes, so folks can fix a snack if they feel like it. The place gives off a homelike feeling, and the professional staff always greet everyone with cheerful smiles but never get in the way of residents wanting to do things on their own. Meals here are served restaurant-style in a dining room, the chefs pay attention to health needs like low fat or low salt diets, and sometimes family recipes show up as well, and there's even a small informal café for snacks and drinks any time of day. People can bring their pets since Brookdale Medi Park West is pet-friendly, and there are gardens outside where you might see someone walking a dog or just sitting in the sun. Each day, residents choose from a bunch of activities-maybe join a fitness class, play cards, watch a movie in the theater room, socialize during themed gatherings like the Veterans' Club, or enjoy cultural programs and clubs that someone new might want to try out. Memory care services there provide structure and support for seniors managing Alzheimer's or other memory issues, with safety features designed to help prevent wandering and confusion, plus trained staff who keep things calm and positive. Assisted living services mean residents get help with bathing, dressing, grooming, taking medicine, and more, all based on what each person actually needs, and the Service Care Plan makes sure folks only pay for the care they use. Skilled nursing and independent living are options here too, with health features, medication reminders, and at-home care services as needed, and Medicaid is accepted to help with payment. Residents have access to transportation for shopping or appointments, and services like housekeeping, laundry, maintenance, and salon care are available, which makes daily life easier so there's more time to get together with friends or try out something new in the activity rooms or living areas; high-speed internet and handicap-accessible features help, too. Religious services, nutritious meals, and a focus on privacy and respect round out the daily experience, while awards for friendliness and care back up what people in the community often say about the attentive staff. Tours let families see for themselves what daily life is like at Brookdale Medi Park West, where the goal seems to be giving everyone the right balance of support, comfort, and active living in a peaceful setting.

    About Brookdale

    Brookdale Medi Park West is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Medi Park West offers competitive pricing, with rates starting at a cost of $2,175 per month.

    Brookdale Medi Park West offers independent living and assisted living.

    There are 42 photos of Brookdale Medi Park West on Mirador.

    The full address for this community is 7404 Wallace Blvd, Amarillo, TX 79106.

    No, Brookdale Medi Park West does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000RpXEeAAN
    StatusActive
    Facility typeAssisted Living Facility (type A)
    License classLicensed
    Capacity80 residents
    LicenseeEmeritus Corporation
    Care servedType a
    View the official license record

    Inspection Reports

    1

    Reports

    2

    Citations

    0

    Complaints

    4

    Years

    30 Nov 2022Life Safety
    Identified fire-safety deficiencies: annual fire marshal inspections were not obtained. Required fire drills were not conducted or properly documented.
    • Life Safty Code
    • Life Safty Code

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Medi Park West. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Medi Park West directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 24 facilities$3,804/mo
    2. 7 facilities$4,522/mo
    3. 6 facilities$4,456/mo
    4. 3 facilities$4,453/mo
    5. 5 facilities
    6. 5 facilities$4,175/mo
    7. 4 facilities
    8. 2 facilities
    9. 4 facilities
    10. 2 facilities
    11. 4 facilities$4,111/mo
    12. 4 facilities$4,101/mo
    © 2026 Mirador Living