Overall sentiment across the reviews is strongly positive regarding the day-to-day care and the home-like atmosphere at Seasons Assisted Living. Multiple reviewers praised the staff as caring, compassionate, upbeat, and family-oriented; residents are described as being treated respectfully and with individualized attention. The owner, identified as Jessica, is frequently noted for being personally involved in care—helping with PT/OT/Speech/doctor visits and providing hands-on attention—contributing to a sense of one-on-one and long-term continuity of care. Several reviewers used terms like "hands down the best," "blessing," and said their family members felt like part of a family, indicating a high level of satisfaction with emotional and personal aspects of care.
Facility and amenities were repeatedly praised: the home is described as very clean with a fresh smell (explicitly not smelling like a nursing home), ample seating, and a warm, comfortable environment. Practical care details were highlighted positively: daily bathing and grooming, separate laundering of clothes (no lost clothing), and staff who go out of their way to help. Dining was another strength—reviewers mentioned home-cooked meals, pleasant cooking aromas, and snacks available throughout the day. The small size (around six residents) is consistently noted and appears to be a major factor in the individualized attention and close-knit atmosphere that many families appreciated. Several reviewers specifically recommended the community for residents with Alzheimer’s or for long-term placement.
Activities and outings are more mixed in the reviews. Some reviewers specifically mention weekly outings and reported activities, while at least one review stated there were "no activities." This suggests variability either over time or between different residents’ experiences—some families experienced regular engagement outside the home, while others felt activity offerings were insufficient. That variability could be tied to the small size of the facility, resident needs, or staffing patterns.
Management, policies, and access present the clearest concerns. Multiple comments described being turned away at entry or told that an appointment was required to access the facility; signage requiring masks, vaccination proof, and sign-in was noted. Reviewers pointed out conflicting information—specifically a website claim of being open 24 hours contrasted with being denied access in practice—which raises questions about clarity of visiting hours and transparency. Several reviewers also reported inconsistent policies or unclear current COVID guidance, and one mentioned the owner was unavailable for two days. These issues suggest occasional communication and administrative shortfalls that can create stress for families and prospective visitors.
There are a few reports indicating the setting may not be right for every situation: one reviewer described an emergency placement where the facility felt like a converted group home and was "not the right place for mom," and another noted discomfort with some staff members. These comments indicate that, despite many strong endorsements, fit and interpersonal dynamics can vary; the small, intimate model that benefits many may be a drawback for others who need more structure, more robust activities, or different staff dynamics.
In summary, Seasons Assisted Living is portrayed in most reviews as a clean, home-like, small facility with highly engaged, caring staff and an owner who is personally involved in resident care. Strengths include individualized attention, strong hygiene practices, good meals, and a family atmosphere—qualities that particularly suit residents needing close, personalized support and those with Alzheimer’s. The main areas for improvement are clearer and more consistent communication about visiting policies and hours, better transparency around COVID and entry requirements, and attention to administrative responsiveness. Potential residents and families should weigh the benefits of small-scale, personalized care against the possibility of limited activity offerings and the importance of confirming current visiting procedures and manager availability before placement.
