Pricing ranges from
    $2,500 – 3,250/month

    Brookdale North Austin

    5310 Duval Rd, Austin, TX 78727
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.06·(169)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.7
    • Amenities

      3.5
    • Value

      2.7

    Pros

    • Friendly, attentive caregiving staff
    • Long-tenured and familiar caregivers
    • Restaurant-style dining and menu options
    • Healthy and appealing meal selections
    • Wide variety of on-site activities and off-site outings
    • Spacious central courtyard and outdoor seating
    • Apartment-style units with private bathrooms
    • Pet-friendly community
    • Clean and well-maintained common areas
    • Engaged and responsive executive leadership
    • Strong sense of community and social opportunities
    • On-site medical supervision available
    • Accessible 24/7 building access
    • Value-oriented pricing options

    Cons

    • Inconsistent medication-management controls
    • Staffing shortages and turnover affecting service continuity
    • Variable housekeeping and sanitation practices
    • Memory-care programming and safety gaps
    • Inconsistent dining quality and menu variety
    • Communication and billing transparency issues
    • Training and clinical supervision shortfalls
    • Delayed response times, especially on weekends
    • Aging infrastructure and dated unit aesthetics
    • Personal-property security and boundary-management concerns
    • Limited dining/activity space capacity
    • Allegations of unauthorized clinical procedures and resident property loss

    Summary of reviews

    Brookdale North Austin elicits strongly mixed but specific impressions. Many families and residents praise the staff as friendly, attentive and long-tenured, and multiple accounts describe a warm, social atmosphere with a strong sense of community. The property offers apartment-style living with private bathrooms, restaurant-style dining, varied daily activities and frequent off-site outings, plus a spacious central courtyard and outdoor seating that are consistently identified as strengths. Several reviewers also highlighted responsive executive leadership and effective medical oversight in particular cases, and the community is noted as pet-friendly and accessible with 24/7 entry.

    Care quality and staffing are areas of pronounced variability. Positive accounts cite individualized attention, compassionate caregivers, and effective medical supervision; conversely, other families report inconsistent clinical practices, delays in responding to calls, and occasions of improper medication handling. The pattern described suggests uneven medication-management controls and gaps in clinical training or supervision—some families experienced meticulous medication processes while others reported missed or incorrect doses and poor coordination with pharmacies. Staffing shortages and turnover were also cited as contributors to inconsistent service continuity, with lowered staffing levels or slower responses especially on weekends.

    Dining and activities are generally regarded as strengths in programming and social offerings, with a wide array of exercise classes, music, arts and craft events, games and outings that support engagement. Food quality receives mixed feedback: many residents enjoy menu selection and healthy options, but others experienced inconsistent food preparation, limited vegetable variety, and intermittent declines in dining quality tied in some reports to kitchen staffing changes. Activity space and dining-room capacity are occasionally noted as constrained, and memory-care programming is described as robust in some accounts but limited or poorly executed in others.

    Facility condition and operations show a split between cleanliness/maintenance and aging infrastructure. Common areas and courtyards are frequently described as clean and well maintained; at the same time reviewers report dated decor, lower ceilings in parts of the building, and renovation needs in some units. Housekeeping and sanitation practices appear inconsistent across units, and there are intermittent odor and pest-control concerns noted by families. Operational issues also emerge around communication and billing transparency—questions about unexplained charges, unclear fee structures, and uneven follow-through on promised services were raised.

    Management and culture produce disparate experiences. Several reviewers commend the executive team for responsiveness, teamwork during crises, and professional leadership; others describe defensive or unavailable management, slow implementation of training, and poor follow-through on family concerns. There are serious, though not ubiquitous, claims about clinical and security incidents—these have led to specific allegations in some reports and highlight the need for prospective families to ask targeted questions. Given the variability in experiences, prospective families should tour the community, ask for details about medication administration protocols, staffing ratios (including weekend coverage), memory-care programming and incident response procedures, housekeeping schedules, billing policies, and property-security measures before making a decision.

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    Location

    Brookdale North Austin is located at 5310 Duval Rd, Austin, TX, 78727.

    About Brookdale North Austin

    Brookdale North Austin provides assisted living, independent living, skilled nursing, and memory care for seniors 55 and over, and they accept some pets, plus the place has a peaceful location in Austin with outdoor patios, gardens, and safe walking paths, so those who like fresh air can enjoy time outside right on the property, and you'll find friendly staff who greet residents each day and make the homelike building feel welcoming. The community offers memory care for people with Alzheimer's disease or dementia by using therapies that help with confusion and wandering, and they also offer at-home care services for those who need extra help. There's a Type B Assisted Living license, and a registered nurse oversees on-site care, helping to keep people healthy with Health Plus programs, which aim to reduce hospital stays and manage illnesses like diabetes, high blood pressure, and congestive heart failure.

    You'll see large common areas for dining, relaxing, and activities, and the apartments come in studio and semi-private room options, many with kitchenettes or sometimes full kitchens, all with cable, internet, phone hookups, private or shared bathrooms, and individual climate controls, so residents have choices for how they want to live. Some apartments have living rooms, and some don't have kitchens, which suits those who want meal service instead, and meals are provided in communal dining rooms with flexible food options, and they offer restaurant-style, casual, and fine dining, with nutritious food made from good ingredients, and guest meals are available too if people want to visit family. Residents help plan menus, and there are always drinks on hand, so people can choose what they want.

    Services in the building include things like housekeeping and laundry, scheduled transportation for medical visits and shopping, on-site haircutting and grooming, help with bathing and dressing, and medication management, along with regular wellness checks, fall prevention, emergency call systems, building security, and personal medical alert systems, which keep people safe day and night, plus the whole property is on one floor for easy access. Safety and wellness programs give extra peace of mind, and the campus is close to local resources in Austin. Community spaces are easy to get to and accessible for people who use wheelchairs or walkers, and there's Wi-Fi for residents who want to stay connected.

    Activities can range from live music and outings to arts and crafts, educational classes, support groups, and holiday parties, with group events like social hours to help everyone feel included, and there's a gym for exercise. Offsite trips and organized outings are arranged, and there are support groups and planning tools for residents and their caregivers. The staff help with health appointments, reminders, and disease management, and therapies like occupational, physical, and sensory therapy are available if needed. The property has secure outdoor areas for those in memory care, so people with dementia can enjoy time outside without worry. Flexible visiting hours mean families can come when they wish.

    Brookdale North Austin is proud of its long history, since Brookdale's been serving seniors since 1978, and the facility is licensed by the State of Texas with a total of 112 assisted living beds, plus skilled nursing and continuing care options if people's needs change over time, and while the place doesn't take Medicaid, families can use private pay, long-term care insurance, or VA benefits. People can take a virtual tour online, read pamphlets, or fill out a form to learn more. The focus always stays on safety, health, comfort, social events, and friendly attention, without making too many promises, because every person's needs and experience are different, but the goal is to support older adults so they can live as independently as possible for as long as they're able.

    About Brookdale

    Brookdale North Austin is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale North Austin offers competitive pricing, with rates starting at a cost of $2,500 per month.

    Brookdale North Austin offers assisted living and memory care.

    There are 28 photos of Brookdale North Austin on Mirador.

    The full address for this community is 5310 Duval Rd, Austin, TX 78727.

    No, Brookdale North Austin does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000RsKqVAAV
    StatusActive
    Facility typeAssisted Living Facility (type B)
    License classLicensed
    Capacity112 residents
    LicenseeBROOKDALE SENIOR LIVING INC (PUBLICLY TRADED)
    Care servedType B
    Special certificationAlzheimer's Certified
    View the official license record

    Inspection Reports

    2

    Reports

    4

    Citations

    0

    Complaints

    5

    Years

    29 Jan 2024Inspection
    Identified deficiencies included lacking two approved exits remote from each other for the segregated unit, failing to search employee misconduct and nurse aide registries before hiring, and failing to provide a safe and decent living environment.
    • —Health Visit
    • —Health Visit
    • —Health Visit
    10 Feb 2021Life Safety
    Found a deficiency in the sprinkler system not meeting NFPA 13; corrected on 2021-03-11.
    • —Life Safty Code

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale North Austin. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale North Austin directly. There is no cost for this service. We are compensated by the community you select.

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